Commercial and employment disputes that drag on for years drain cash, damage supplier and client relationships and tie up staff in litigation that rarely satisfies anyone. Five days of case-based practice show how to steer a conflict to the right forum early and run it competently. You work through negotiation and interest-based mediation, then draft multi-tier dispute clauses that set out timelines, seat, governing law and institutional or ad hoc rules such as the ICC, LCIA or UNCITRAL Arbitration Rules. Sessions also cover appointing tribunals, preliminary meetings, procedural orders, document production under the IBA Rules on the Taking of Evidence, witness statements and expert reports.
Later sessions move to hearing advocacy, cross-examination, drafting a reasoned award and enforcement under the New York Convention, plus adjudication and dispute boards on FIDIC contracts. It suits in-house counsel, advocates, contract and procurement managers, construction claims consultants, HR and employee relations officers and public officers handling contractual claims. Afterwards you can select a suitable process for a live dispute, prepare a mediation brief and manage an arbitration from notice to award. Classroom, online and in-house places all lead to a CPD-accredited certificate.
Most organisations meet disputes long before they meet a courtroom: a contractor claims for delay, a supplier disputes a deduction, a joint venture partner refuses to fund a cash call. How those disagreements are handled in the first weeks largely decides what they eventually cost. Choosing between negotiation, mediation, adjudication and arbitration, and then running the chosen route properly, has become a core commercial skill rather than a matter left entirely to external lawyers.
The Applied Arbitration, Mediation & Dispute Resolution Training Course is built around a single evolving dispute that participants carry through the week. They begin by mapping the parties' positions and interests and testing settlement options, then conduct a facilitated mediation with role players and record the outcome in writing. Attention then turns to arbitration: the notice and response, constitution of the tribunal, the first procedural conference, written submissions, evidence and the conduct of an oral hearing. The final stages look at drafting and challenging awards, costs, and taking an award to enforcement in another jurisdiction, along with dispute avoidance and adjudication boards on large projects.
Teaching is deliberately hands-on. Short framing talks are followed by drafting tasks, mock hearings, mediation rounds and debriefs in which participants receive specific feedback on their advocacy, questioning and written work, so that each person leaves with templates and checklists they have already used.
On completing the programme, participants will be able to:
Each participant goes home with:
Learning happens by doing, using one dispute that develops from day to day. The approach includes:
Day 1: Dispute Diagnosis and Negotiated Settlement
Day 2: Mediation in Practice
Day 3: Starting and Organising an Arbitration
Day 4: Evidence and the Hearing
Day 5: Awards, Enforcement and Dispute Avoidance
Participants usually come from legal, commercial and project roles where disputes land on their desk, such as:
A CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy is awarded to participants who attend every session and take part in the mediation role play, the mock hearing and the drafting exercises.
The clauses, briefs and procedural documents produced during the week stay with each participant as a record of practical work.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Applied Arbitration, Mediation & Dispute Resolution programme, you'll be able to analyse a commercial dispute to identify positions, interests, risks and the most suitable resolution route, draft multi-tier dispute resolution clauses covering negotiation, mediation, adjudication and arbitration, prepare for and conduct a facilitated mediation, including opening statements, caucuses and settlement drafting, and initiate an arbitration and manage the constitution of the tribunal and the first procedural conference. The full breakdown of topics is covered session by session in the Course Outline tab above.
Participants usually come from legal, commercial and project roles where disputes land on their desk, such as: In-house counsel and company secretaries, Advocates and legal officers who represent clients in arbitration or mediation, Contract and commercial managers in construction, energy and infrastructure, Quantity surveyors and claims consultants preparing or defending claims, Procurement and supply chain managers handling supplier disputes, Human resource and employee relations officers dealing with workplace conflict, Public sector legal and contract officers responsible for government contracts, and Practising or aspiring mediators and arbitrators building case experience.
Applied Arbitration, Mediation & Dispute Resolution Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Applied Arbitration, Mediation & Dispute Resolution Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Applied Arbitration, Mediation & Dispute Resolution starts October 26, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Applied Arbitration, Mediation & Dispute Resolution Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Applied Arbitration, Mediation & Dispute Resolution Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Applied Arbitration, Mediation & Dispute Resolution Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Applied Arbitration, Mediation & Dispute Resolution Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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