Commercial disputes drain time, relationships and money long before a ruling arrives. Choosing the right forum, and managing the process well, often decides whether a business recovers its losses or simply adds legal costs. This five-day programme shows how to move a dispute from first notice to settlement or award with discipline. You study negotiation, conciliation, mediation, expert determination, adjudication and arbitration side by side, then practise drafting multi-tier dispute clauses, selecting arbitrators, preparing pleadings and evidence, and managing hearings. Sessions explain institutional and ad hoc arbitration rules, interim measures, costs, and the principles behind enforcing awards across borders.
Mediation receives equal attention, with practice in opening statements, caucusing, reality testing and drafting settlement agreements. Case files come from construction, procurement, energy, employment and supply contracts. The audience includes in-house counsel, contract managers, procurement and project professionals, legal officers in government and NGOs, and advocates building an alternative dispute resolution practice. Delivered in the classroom, online or in-house, the course ends with a CPD-accredited certificate. Afterwards you can advise on the best route for a dispute, prepare your side for it and negotiate from an informed position.
Every long-term contract carries the possibility of disagreement over payment, delay, quality, scope or termination. Courts in many jurisdictions are slow and public, and organisations increasingly write arbitration, mediation or adjudication into their agreements to keep disputes private, faster and more predictable. The difference between a clause that works and one that causes a second dispute about procedure is often a few carefully chosen words.
This course surveys the full range of dispute resolution options and teaches participants how to select, prepare and run each of them. It begins with the anatomy of a dispute and the commercial logic of early resolution, then covers negotiation strategy, mediation technique and the arbitration process from notice of arbitration to final award. Participants examine arbitration agreements, governing law and seat, appointment and challenge of arbitrators, document production, witness and expert evidence, interim relief, costs and enforcement. They also look at adjudication in construction settings and the role of dispute boards.
Sessions combine short legal inputs with simulations in which participants take the roles of party representatives, mediator and tribunal. The course concludes with a complete case exercise so that participants leave ready to advise, prepare or take part in real proceedings with confidence.
After completing the course, participants will be able to:
Participants take away practical resources, such as:
Learning is drawn from practice rather than theory alone. The methods used are:
Day 1: Understanding Disputes and Choosing a Route
Day 2: Dispute Clauses and Negotiation
Day 3: Mediation in Practice
Day 4: Arbitration Procedure
Day 5: Awards, Enforcement and Settlement
The programme is intended for people who draft, manage or resolve contract disputes, including:
On attending the full programme and completing the simulations and drafting exercises, participants receive a CPD-accredited Certificate of Completion from Vision Reach Global Consultancy. It documents training in dispute resolution and does not by itself qualify the holder as an arbitrator or mediator.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
Need help with this booking?
Our training team can help with group pricing, invoicing, or picking the right schedule.
Everything you need to know about this course before you register.
By the end of the Best Practices in Arbitration, Mediation & Dispute Resolution programme, you'll be able to compare negotiation, mediation, conciliation, adjudication and arbitration and choose between them, draft clear multi-tier dispute resolution clauses with seat, rules, language and governing law, prepare a notice of dispute, statement of case and supporting evidence bundle, and evaluate the strengths, risks and costs of a claim before deciding to proceed. The full breakdown of topics is covered session by session in the Course Outline tab above.
The programme is intended for people who draft, manage or resolve contract disputes, including: In-house counsel and legal officers, Contract managers and contract administrators, Procurement and supply chain managers, Project managers and quantity surveyors in construction and engineering, Advocates and legal practitioners entering arbitration and mediation work, Human resource professionals handling employment disputes, Legal and compliance staff in government agencies and state corporations, Claims managers in insurance and banking, and Programme staff in NGOs who manage partner and vendor agreements.
Best Practices in Arbitration, Mediation & Dispute Resolution Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Best Practices in Arbitration, Mediation & Dispute Resolution Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Best Practices in Arbitration, Mediation & Dispute Resolution starts November 2, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Best Practices in Arbitration, Mediation & Dispute Resolution Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Best Practices in Arbitration, Mediation & Dispute Resolution Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Best Practices in Arbitration, Mediation & Dispute Resolution Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Best Practices in Arbitration, Mediation & Dispute Resolution Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
Related Training
Key Skills You'll Learn
Vision Reach Global
From $1,500 · KSh 115,000
Key Skills You'll Learn
Vision Reach Global
From $1,500 · KSh 115,000
Key Skills You'll Learn
Vision Reach Global
From $1,500 · KSh 115,000
Swipe to see more courses →
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager