Best Practices in Business Continuity & Operational Resilience Training Course in Pretoria, South Africa
Classroom training in Pretoria · next cohort Nov 2, 2026 · from USD 3,200
Power failures, cyber incidents, floods, supplier collapse, civil unrest and pandemics all stop normal operations, and customers rarely forgive an organisation that cannot restore service. Boards and regulators now expect evidence that critical services can survive disruption, not just a plan that sits on a shelf. In five days you learn how to build and maintain a continuity programme that people can actually use under pressure.
The week covers governance and policy, business impact analysis, risk assessment, maximum tolerable period of disruption, recovery time and recovery point objectives, and the selection of recovery strategies for people, premises, technology, information and suppliers. You draft incident response, crisis communication and recovery plans, then test them through tabletop and scenario exercises. Sessions reference ISO 22301 and the wider operational resilience approach of mapping important services and setting impact tolerances. It suits business continuity coordinators, risk and compliance managers, operations and facilities heads, ICT and disaster recovery managers, and senior managers in banks, utilities, health providers, government agencies and NGOs. Afterwards you can run an impact analysis workshop, produce a plan for a critical process and lead an exercise. Choose classroom, online or in-house delivery, with a CPD-accredited certificate.
At a Glance
Training in Pretoria, South Africa
Pretoria is South Africa's administrative capital, home to the Union Buildings, the Reserve Bank and most embassies.
More about training in Pretoria →- Format
- Classroom, in Pretoria
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 3,200
- Next start dates
- Nov 2, 2026, Nov 30, 2026, Dec 28, 2026
- Certificate
- Certificate of Completion
- Airport
- O.R. Tambo International (JNB), connected by the Gautrain
- Time zone
- South Africa Standard Time (UTC+2)
- Currency
- South African rand (ZAR). Fees are listed in USD.
- Business districts
- Hatfield, Brooklyn, Menlyn and Centurion
About this course
Disruption is now a normal operating condition. Cyber attacks, supply chain failures, extreme weather and infrastructure outages affect organisations of every size, and the cost of downtime grows with every hour services are unavailable. Supervisors and regulators increasingly ask not whether a plan exists but whether important services can be kept within tolerable limits during an incident.
The Best Practices in Business Continuity & Operational Resilience Training Course gives participants a complete method. They begin with programme governance, scope and policy, then carry out business impact analysis and risk assessment to identify critical activities and dependencies. From there they select recovery strategies, write plans for incident response, continuity, crisis communication and IT recovery, and learn how to embed awareness, training and supplier assurance. The final sessions concentrate on exercising, maintenance, audit and reporting to senior leadership, with attention to the shift from continuity planning toward broader operational resilience.
Learning is practical. Participants carry a fictional organisation through the whole lifecycle, completing impact analysis templates, plan documents and an exercise script, and discuss how to adapt each deliverable to their own environment.
Training Objectives
After the course, participants will be able to:
- Establish the governance, scope and policy of a business continuity management programme.
- Conduct a business impact analysis and identify critical activities and dependencies.
- Assess disruption risks and set recovery time and recovery point objectives.
- Select recovery strategies for people, sites, technology, data and suppliers.
- Develop incident response, continuity and crisis communication plans.
- Design and facilitate tabletop and simulation exercises that test plans.
- Map important services and define impact tolerances in an operational resilience framework.
- Report continuity readiness and improvement actions to senior management.
What you'll learn
Key Takeaways
Each participant leaves with:
- A business impact analysis template and a worked critical-process example.
- A continuity plan outline ready to complete for their own critical activity.
- A crisis communication checklist with role cards and message templates.
- An exercise script they can reuse for a tabletop session.
- A first draft of continuity metrics for management reporting.
- A prioritised roadmap for strengthening continuity at their organisation.
Training Methodology
The training emphasises doing over listening:
- A single running case organisation used for every deliverable
- Template-based workshops completed in small teams
- A timed incident simulation with injects and decision logs
- Peer review of draft plans against a quality checklist
- Open forums on the continuity challenges participants face locally
Day 1: Foundations and Programme Governance
- Business continuity, disaster recovery, crisis management and resilience compared
- Overview of ISO 22301 and the plan-do-check-act cycle
- Management commitment, policy and scope
- Roles, responsibilities and the continuity team
- Legal, regulatory and customer requirements
- Exercise: scoping a programme for a sample organisation
Day 2: Business Impact Analysis and Risk Assessment
- Identifying products, services and critical activities
- Measuring impact over time and setting the maximum tolerable period of disruption
- Recovery time, recovery point and minimum service level objectives
- Mapping dependencies: people, technology, suppliers and utilities
- Disruption risk assessment and scenario selection
- Workshop: completing an impact analysis
Day 3: Recovery Strategies and Plan Development
- Strategies for workplace, workforce and equipment loss
- Technology recovery, backup and cloud options
- Supplier and third-party continuity assurance
- Structure and content of continuity and recovery plans
- Action cards and call trees that work in practice
- Workshop: drafting a plan for a critical process
Day 4: Incident Response and Crisis Communication
- Incident management structure and escalation triggers
- Emergency operations and decision logs
- Crisis communication with staff, customers, regulators and media
- Staff welfare and leadership during disruption
- Lessons from real disruptions in finance, health and utilities
- Simulation: responding to a major outage
Day 5: Exercising, Maintenance and Operational Resilience
- Types of exercise: walkthrough, tabletop, simulation and live test
- Planning, running and debriefing an exercise
- Awareness, training and plan maintenance
- Audit, management review and key continuity metrics
- Important services, impact tolerances and operational resilience reporting
- Personal action plan and course review
The course will benefit professionals who plan for, respond to or oversee disruption, such as:
- Business continuity and disaster recovery coordinators
- Risk, compliance and internal audit managers
- Operations, facilities and logistics managers
- ICT infrastructure and information security managers
- Bank, insurance and microfinance operations heads
- Hospital, utility and telecommunications service managers
- Emergency planning officers in government and NGOs
- Executives and board members responsible for organisational resilience
Vision Reach Global Consultancy issues a CPD-accredited Certificate of Completion to every participant who takes part in all sessions and the planning and simulation exercises.
Choose Where You Want to Learn
Best Practices in Business Continuity & Operational Resilience Training Course Venues
South AfricaPretoriaNext Nov 2· 13 dates$3,200Viewing- South AfricaJohannesburgNext Nov 2· 13 dates$3,400
- South AfricaCape TownNext Oct 26· 13 dates$3,800
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
TanzaniaArushaNext Nov 9· 13 dates$1,900- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
UAEDubaiNext Oct 26· 13 dates$3,800
GhanaAccraNext Nov 16· 13 dates$4,500
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Frequently Asked Questions About Best Practices in Business Continuity & Operational Resilience Training Course in Pretoria
Everything you need to know about this course before you register.
Best Practices in Business Continuity & Operational Resilience Training Course runs as classroom training in Pretoria, South Africa, in Monday-to-Friday cohorts that start every four weeks. The venue, daily timings and joining details are sent in your Joining Instructions email ahead of the start date.
The next Pretoria cohort starts on November 2, 2026, and a new intake follows every four weeks. Pick a date under "Upcoming sessions in Pretoria" above and click Register; your seat is confirmed once payment or a signed purchase order is received.
The classroom fee for Best Practices in Business Continuity & Operational Resilience Training Course in Pretoria is USD 3,200 per delegate, covering tuition and course materials. Register 3 or more delegates together and a 5% team discount is applied automatically.
Yes. Besides Pretoria, Best Practices in Business Continuity & Operational Resilience Training Course runs as classroom training in Johannesburg and Cape Town. It also runs as live online training you can join from anywhere in South Africa, and in-house at your organisation's own premises.
Yes — Best Practices in Business Continuity & Operational Resilience Training Course can be delivered at your offices in Pretoria or at a venue you choose, on dates that suit your team, with case studies tailored to your sector. Message our training advisors to request a proposal.
By the end of the Best Practices in Business Continuity & Operational Resilience programme, you'll be able to establish the governance, scope and policy of a business continuity management programme, conduct a business impact analysis and identify critical activities and dependencies, assess disruption risks and set recovery time and recovery point objectives, and select recovery strategies for people, sites, technology, data and suppliers. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course will benefit professionals who plan for, respond to or oversee disruption, such as: Business continuity and disaster recovery coordinators, Risk, compliance and internal audit managers, Operations, facilities and logistics managers, ICT infrastructure and information security managers, Bank, insurance and microfinance operations heads, Hospital, utility and telecommunications service managers, Emergency planning officers in government and NGOs, and Executives and board members responsible for organisational resilience.
Best Practices in Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Best Practices in Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Best Practices in Business Continuity & Operational Resilience Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
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