Coaching and Mentoring Skills Training Course
Managers who coach well get more from their people, keep talent longer and spend less time fixing problems that staff could solve themselves. You start with core coaching principles and the professional communication behind them, especially active listening, open questioning and giving feedback that motivates. Models such as GROW, OSKAR and solution-focused approaches are practised in short structured conversations linked to performance goals. The difference between coaching, mentoring, counselling and managing is made clear so you choose the right approach for each situation.
Mentoring strategies cover how to set up, contract and close mentoring relationships, along with sponsorship, career conversations and mentoring across generations. A session on AI looks at how digital tools can support reflection, track goals and suggest learning resources without replacing human judgement. Triad practice, with each participant taking turns as coach, coachee and observer, provides plenty of feedback. Line managers, HR and learning professionals, team leaders and senior specialists asked to mentor juniors will find it directly relevant. The final day produces a personal coaching action plan and a framework for introducing mentoring in your organization.
About this course
Coaching and Mentoring Skills Training provides practical approaches for developing people, improving performance, and strengthening leadership through structured coaching and mentoring practices. Participants explore communication techniques, coaching models, mentoring frameworks, feedback strategies, performance improvement methods, and AI-supported coaching solutions. The course also strengthens relationship building, goal setting, employee engagement, and continuous professional development through practical workplace applications. Participants complete the training with practical tools that support coaching conversations, mentoring programs, performance monitoring, and measurable development outcomes.
Throughout the programme, participants work through realistic scenarios drawn from public sector institutions, private enterprises, development organizations, and regulated professional environments, examining how coaching and mentoring skills is applied in practice and where it most often breaks down. Delegates will develop practical skill in designing appropriate frameworks, selecting and applying the right tools for active listening skills, interpreting findings, and communicating conclusions clearly to colleagues, management and external stakeholders. Sessions move deliberately from principles to application, so that each technique introduced is practised against a realistic problem before the programme moves on — strengthening both individual effectiveness and the wider capability of the organizations delegates return to.
Training Objectives
This course equips participants with practical coaching and mentoring approaches that improve individual growth, leadership effectiveness, and organizational performance. Additionally, participants develop confidence in guiding others while applying AI-supported solutions to strengthen coaching outcomes and continuous learning.
- Develop practical coaching and mentoring skills for different workplace situations.
- Strengthen active listening, questioning, and communication techniques.
- Apply structured coaching models to improve employee performance.
- Build productive mentoring relationships based on trust and mutual respect.
- Integrate AI tools to support coaching, feedback, and performance tracking.
- Manage coaching challenges using practical problem-solving approaches.
- Create sustainable coaching and mentoring plans that support long-term employee development.
What you'll learn
Key Takeaways
By the end of the Coaching and Mentoring Skills Training Course, participants will leave with:
- Apply effective coaching techniques to improve employee performance.
- Build successful mentoring relationships that encourage continuous growth.
- Deliver constructive feedback with confidence and professionalism.
- Integrate AI tools into coaching and mentoring activities responsibly.
- Create sustainable coaching strategies that support organizational success.
- A comprehensive working understanding of coaching and mentoring skills principles and performance-measurement methodology.
- Enhanced ability to design practical systems and evaluate outcomes reliably.
Training Methodology
The training applies a practical and interactive approach that encourages participants to practice coaching and mentoring skills throughout every learning session. Trainers facilitate discussions, practical exercises, AI-supported demonstrations, and workplace scenarios to strengthen knowledge and confidence. Each participant receives continuous feedback while applying practical techniques that support immediate workplace implementation.
- Interactive Facilitator-Led Sessions – Trainers guide participants through structured discussions that connect coaching concepts with practical workplace situations.
- Case Studies – Participants analyze realistic coaching and mentoring scenarios to strengthen decision-making and problem-solving abilities.
- Role Plays and Simulations – Participants practice coaching conversations, mentoring meetings, and feedback sessions within controlled learning environments.
- AI-Supported Learning Activities – Participants use AI tools to improve coaching preparation, performance tracking, and personalized development planning.
- Group Discussions and Action Planning – Participants exchange experiences, solve challenges collaboratively, and create practical coaching implementation plans.
Day 1: Coaching Principles and Professional Communication
- Understanding Coaching and Mentoring Roles
- Differences Between Coaching and Mentoring
- Characteristics of Effective Coaches and Mentors
- Active Listening Skills
- Powerful Questioning Techniques
- Building Trust and Professional Relationships
- Communication Skills for Coaching Success
Day 2: Coaching Models and Performance Development
- Goal-Oriented Coaching Models
- Setting SMART Development Goals
- Identifying Performance Gaps
- Coaching for Employee Growth
- Performance Improvement Planning
- Measuring Coaching Progress
- Practical Coaching Sessions
Day 3: Mentoring Strategies and Relationship Management
- Establishing Effective Mentoring Programs
- Matching Mentors and Mentees
- Building Long-Term Mentoring Relationships
- Managing Expectations
- Encouraging Career Development
- Resolving Mentoring Challenges
- Evaluating Mentoring Success
Day 4: AI Integration in Coaching and Mentoring
- Introduction to AI in Coaching and Mentoring
- AI Tools for Performance Tracking
- Personalized Learning Through AI
- AI-Assisted Feedback Generation
- Ethical Use of AI in Employee Development
- Data-Driven Coaching Decisions
- Practical AI Coaching Applications
Day 5: Coaching Excellence and Action Planning
- Managing Difficult Coaching Conversations
- Coaching for Change and Resilience
- Supporting Leadership Development
- Building a Coaching Culture
- Developing Individual Coaching Plans
- Measuring Coaching and Mentoring Impact
- Personal Action Planning and Course Review
This course is ideal for professionals responsible for developing people, improving performance, and supporting leadership growth across different organizational levels.
- Managers and Supervisors
- Team Leaders
- Human Resource Professionals
- Learning and Development Officers
- Project Managers
- Department Heads
- Business Owners and Entrepreneurs
Participants who complete the training will receive a Certificate of Completion issued by Vision Reach Global Consultancy. The certificate recognizes the knowledge and practical coaching and mentoring skills gained during the training.
Certificates are issued in the delegate’s name on completion of the programme and are suitable for submission towards continuing professional development requirements. Vision Reach Global Consultancy verifies every certificate it issues on request.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
Need help with this booking?
Our training team can help with group pricing, invoicing, or picking the right schedule.
Choose Where You Want to Learn
Coaching and Mentoring Skills Training Course Venues
KenyaNairobiNext Nov 16· 13 dates$1,500- KenyaMombasaNext Nov 2· 13 dates$1,600
- KenyaKisumuNext Nov 2· 13 dates$1,500
- KenyaNaivashaNext Nov 9· 13 dates$1,500
South AfricaCape TownNext Nov 2· 13 dates$3,800- South AfricaPretoriaNext Nov 9· 13 dates$3,200
- South AfricaJohannesburgNext Nov 9· 13 dates$3,400
TanzaniaZanzibarNext Nov 23· 13 dates$2,600- TanzaniaDar es SalaamNext Nov 2· 13 dates$2,000
- TanzaniaArushaNext Nov 16· 13 dates$1,900
- TanzaniaDodomaNext Nov 2· 13 dates$1,800
RwandaKigaliNext Nov 2· 13 dates$1,900
UgandaKampalaNext Nov 9· 13 dates$1,900
UAEDubaiNext Nov 2· 13 dates$3,800
NigeriaAbujaNext Nov 16· 13 dates$2,800- NigeriaLagosNext Nov 23· 13 dates$2,800
GhanaAccraNext Nov 23· 13 dates$4,500- KenyaMachakosNext Nov 9· 13 dates$1,600
Scroll sideways to see all 18 cities →
Frequently Asked Questions About Coaching and Mentoring Skills Training Course
Everything you need to know about this course before you register.
By the end of the Coaching and Mentoring Skills programme, you'll be able to understand core coaching and mentoring skills principles and how they fit together in practice, apply practical techniques for active listening skills in day-to-day implementation, strengthen evaluation, reporting and quality-assurance capability, and improve decision-making using evidence-driven performance information. The full breakdown of topics is covered session by session in the Course Outline tab above.
This course is ideal for professionals responsible for developing people, improving performance, and supporting leadership growth across different organizational levels. Typical delegates include Managers and Supervisors, Team Leaders, Human Resource Professionals, Learning and Development Officers, Project Managers, Department Heads, and Business Owners and Entrepreneurs.
Coaching and Mentoring Skills Training Course typically runs as 5 Days. It's available as in-house corporate, in-person classroom, and live virtual training — every course can also be delivered on-site for your team on dates that suit you.
Coaching and Mentoring Skills Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Kisumu, Kenya, and Naivasha, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Coaching and Mentoring Skills starts December 14, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Coaching and Mentoring Skills Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Coaching and Mentoring Skills Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Coaching and Mentoring Skills Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Coaching and Mentoring Skills Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
Related Training
More Leadership and Management Skills Courses
Strategic Leadership for Senior Managers Training
Key Skills You'll Learn
- Understand core strategic leadership for senior managers principles and how they fit together in practice.
- Apply practical techniques for strategic leadership module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Strategic Talent Management Training
Key Skills You'll Learn
- Understand core strategic talent management principles and how they fit together in practice.
- Apply practical techniques for strategic talent module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Building Trust and Credibility as a Leader Training Course
Key Skills You'll Learn
- Understand core building trust and credibility as a leader principles and how they fit together in practice.
- Apply practical techniques for building trust module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Talent Acquisition and Retention Strategies Training Course
Key Skills You'll Learn
- Understand core talent acquisition and retention strategies principles and how they fit together in practice.
- Apply practical techniques for talent acquisition module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Training by Country
Coaching and Mentoring Skills Training Course by Country
- Coaching and Mentoring Skills Training Course in GhanaGHClassroom in Accra
- Coaching and Mentoring Skills Training Course in KenyaKEClassroom in Nairobi, Mombasa, Kisumu, Naivasha, Machakos
- Coaching and Mentoring Skills Training Course in NigeriaNGClassroom in Abuja, Lagos
- Coaching and Mentoring Skills Training Course in RwandaRWClassroom in Kigali
- Coaching and Mentoring Skills Training Course in South AfricaZAClassroom in Cape Town, Pretoria, Johannesburg
- Coaching and Mentoring Skills Training Course in TanzaniaTZClassroom in Zanzibar, Dar es Salaam, Arusha, Dodoma
- Coaching and Mentoring Skills Training Course in UgandaUGClassroom in Kampala
- Coaching and Mentoring Skills Training Course in the UAEAEClassroom in Dubai
- Live Online Coaching and Mentoring Skills Training CourseInstructor-led, joined from anywhere
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager