Live Online Executive Business Continuity & Operational Resilience Training Course
Live online, instructor-led · next cohort Oct 26, 2026 · from USD 800
Cyber attacks, power and network failures, supplier collapse, pandemics, floods and civil unrest rarely arrive one at a time, and boards are now held to account for how well their organisations absorb them. This five-day programme prepares senior leaders to own that responsibility rather than leave it to a specialist. You examine ISO 22301 and the link to ISO 31000, business impact analysis, critical service mapping, recovery time and recovery point objectives, impact tolerances, third-party dependency and concentration risk, and the governance reporting that satisfies regulators and auditors.
Sessions then turn to crisis leadership: activating plans, decision rights, stakeholder and media communication, and scenario exercises that test both. Chief executives, directors, heads of risk, operations, ICT and compliance, and public sector accounting officers gain the most. Formats include classroom delivery in cities such as Nairobi, Dubai and Cape Town, online, or in-house for your leadership team. Afterwards you can challenge a continuity plan, set a testing calendar and brief your board with confidence. A CPD-accredited Certificate of Completion is issued by Vision Reach Global Consultancy.
At a Glance
How Live Online Training Works
Live online training, led by a trainer in real time, for participants anywhere.
More about live online training →- Format
- Live online, instructor-led
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 800 (KES 80,000)
- Next start dates
- Oct 26, 2026, Nov 23, 2026, Dec 21, 2026
- Certificate
- Certificate of Completion
- What you need
- A computer with a reliable internet connection, a webcam and a headset
About this course
Resilience has moved from a technical back-office concern to a board-level duty. Customers expect services to keep running, regulators in banking, insurance, telecoms and the public sector increasingly ask for evidence of tested recovery capability, and a single outage at a key supplier or data centre can stop critical services for days. Executives who cannot explain what must keep running, for how long and at what cost leave their organisations exposed.
This executive programme is pitched at decision makers rather than practitioners. Participants start with the governance of resilience: policy, appetite, roles for the board and executive committee, and the relationship between continuity, risk, cyber security and crisis management. They then work through business impact analysis, identification of critical services and processes, impact tolerance setting, dependency mapping across people, technology, premises and suppliers, and strategy selection for recovery. The programme also covers incident command, communication under pressure and learning from tests and real events.
The approach is discussion led and scenario based. Delegates review plan extracts, challenge assumptions in a live simulation, and finish by drafting a resilience roadmap and board reporting pack for their own organisation.
Training Objectives
By the end of the programme, participants will be able to:
- Define the board and executive responsibilities for business continuity and operational resilience.
- Interpret the main requirements of ISO 22301 and relate them to enterprise risk management.
- Evaluate a business impact analysis and the critical services it identifies.
- Set impact tolerances and recovery objectives for priority services.
- Assess dependency and concentration risk across suppliers, technology and facilities.
- Lead decision making and communication during a major disruption.
- Commission and judge exercises, tests and post-incident reviews.
- Report resilience status to boards, regulators and auditors.
What you'll learn
Key Takeaways
Participants return to their organisations with:
- A set of board-level questions for testing the strength of a continuity programme.
- A prioritised list of critical services with draft impact tolerances.
- A dependency and single-point-of-failure map for one key service.
- A crisis decision log and communication template for the first 24 hours.
- A twelve-month exercise and testing calendar.
- A draft resilience reporting pack for the board.
Training Methodology
The programme respects the limited time of senior leaders and relies on challenge and rehearsal:
- Executive briefings that stay short and focus on decisions
- Review of anonymised continuity plan extracts and impact analyses
- A multi-stage crisis simulation with injects and changing facts
- Peer panels on incidents from the participants' own sectors
- Coaching on a personal roadmap to take back to the executive team
Day 1: Resilience Governance and Strategy
- Business continuity, operational resilience and crisis management compared
- Board and executive accountability
- ISO 22301 and ISO 31000 in outline
- Resilience policy, risk appetite and programme structure
- Regulatory expectations across sectors
- Discussion: recent regional disruptions and their lessons
Day 2: Business Impact Analysis and Critical Services
- Business impact analysis scope and method
- Identifying critical services and processes
- Recovery time and recovery point objectives
- Impact tolerance and severe but plausible scenarios
- Financial, customer and reputational impact measures
- Exercise: prioritising services for a bank or utility
Day 3: Dependencies, Suppliers and Technology
- Mapping people, premises, technology and supplier dependencies
- Third-party and concentration risk
- ICT service continuity and disaster recovery
- Cyber incident and ransomware scenarios
- Recovery strategies: alternate sites, remote work, redundancy
- Exercise: finding single points of failure
Day 4: Crisis Leadership and Communication
- Incident and crisis management structures
- Activation criteria, escalation and decision rights
- Communicating with staff, customers, regulators and media
- Leadership behaviours under uncertainty
- Managing prolonged disruption and recovery
- Simulation: a multi-day crisis in a live scenario
Day 5: Testing, Assurance and Continuous Improvement
- Exercise types: desktop, walkthrough, simulation and live test
- Judging test quality and follow-up of actions
- Audit and assurance of continuity arrangements
- Metrics and board reporting
- Embedding a culture of resilience
- Drafting a resilience roadmap
The programme is aimed at senior people who set direction for or answer for resilience, including:
- Chief executives, managing directors and executive committee members
- Chief operating, risk and information officers
- Heads of business continuity and crisis management
- Board members and audit and risk committee members
- Principal secretaries, accounting officers and heads of public agencies
- Heads of internal audit and compliance
- Facilities, security and ICT directors
- Heads of banking operations, insurance and telecom service delivery
Delegates who take part in all sessions and the crisis simulation are issued with a Certificate of Completion from Vision Reach Global Consultancy, accredited for continuing professional development (CPD).
Choose Where You Want to Learn
Executive Business Continuity & Operational Resilience Training Course Venues
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
TanzaniaArushaNext Nov 9· 13 dates$1,900- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
South AfricaPretoriaNext Nov 2· 13 dates$3,200- South AfricaJohannesburgNext Nov 2· 13 dates$3,400
- South AfricaCape TownNext Oct 26· 13 dates$3,800
UAEDubaiNext Oct 26· 13 dates$3,800
GhanaAccraNext Nov 16· 13 dates$4,500
Scroll sideways to see all 18 cities →
Frequently Asked Questions About Live Online Executive Business Continuity & Operational Resilience Training Course
Everything you need to know about this course before you register.
By the end of the Executive Business Continuity & Operational Resilience programme, you'll be able to define the board and executive responsibilities for business continuity and operational resilience, interpret the main requirements of iso 22301 and relate them to enterprise risk management, evaluate a business impact analysis and the critical services it identifies, and set impact tolerances and recovery objectives for priority services. The full breakdown of topics is covered session by session in the Course Outline tab above.
The programme is aimed at senior people who set direction for or answer for resilience, including: Chief executives, managing directors and executive committee members, Chief operating, risk and information officers, Heads of business continuity and crisis management, Board members and audit and risk committee members, Principal secretaries, accounting officers and heads of public agencies, Heads of internal audit and compliance, Facilities, security and ICT directors, and Heads of banking operations, insurance and telecom service delivery.
Executive Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Executive Business Continuity & Operational Resilience Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Executive Business Continuity & Operational Resilience starts October 26, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Executive Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Executive Business Continuity & Operational Resilience Training Course is pitched at advanced professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Executive Business Continuity & Operational Resilience Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Executive Business Continuity & Operational Resilience Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
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