A power cut, a ransomware attack, a flooded warehouse or the sudden loss of a key supplier can stop an organisation from serving its customers within hours. Organisations that have never mapped their critical activities discover their dependencies during the disruption, when it is too late to plan. Over five days, newcomers learn the building blocks of continuity and resilience, starting with the ISO 22301 management system and the plan-do-check-act cycle. You practise a business impact analysis, set recovery time objectives, recovery point objectives and maximum tolerable periods of disruption, and identify the people, premises, technology and suppliers each activity relies on.
Later sessions cover simple risk assessment, choosing recovery strategies, writing incident response and continuity plans, call trees and crisis communication, and running a tabletop exercise. Operational resilience concepts such as important business services and impact tolerances are introduced in plain terms. It suits new continuity coordinators, risk and compliance officers, administration and facilities staff, IT support teams and department heads asked to own a plan. Afterwards you can complete a basic impact analysis and draft a usable plan for your unit. Classroom, online and in-house delivery are available, with a CPD-accredited certificate.
Every organisation depends on a handful of activities that cannot stop for long without harming customers, revenue, safety or reputation. Regulators, insurers, donors and large clients now ask suppliers and partners to show that they have identified those activities and know how they would keep them running through an outage, a cyber incident, civil unrest or a public health emergency. Many teams, however, are handed responsibility for continuity with no grounding in the terms and methods involved.
The Fundamentals of Business Continuity & Operational Resilience Training Course gives that grounding. It opens with the core concepts and the structure of ISO 22301 and its guidance standard ISO 22313, then works through the business continuity lifecycle in order: understanding the organisation, conducting a business impact analysis, assessing risks to prioritised activities, selecting continuity and recovery strategies, documenting plans and procedures, and exercising them. A final strand explains how operational resilience extends continuity thinking by focusing on the services customers rely on and the level of disruption the organisation can tolerate.
The pace suits people new to the subject. Each concept is followed by a short, guided exercise using a fictional mid-sized organisation, so participants build a complete set of starter documents across the week: a scope statement, an impact analysis worksheet, a risk register extract, a draft plan and a tabletop exercise script they can reuse at work.
On completing the five days, participants will be able to:
At the close of the week, each participant takes away:
Teaching assumes no previous knowledge and builds confidence step by step through:
Day 1: Continuity and Resilience Basics
Day 2: Business Impact Analysis
Day 3: Risk Assessment and Continuity Strategies
Day 4: Plans, Procedures and Communication
Day 5: Exercising, Operational Resilience and Next Steps
No prior continuity experience is needed. The programme is aimed at staff taking on resilience duties for the first time, such as:
A CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy is awarded to participants who attend every session and complete the daily worksheets and the closing tabletop exercise.
The certificate records the course title, dates and delivery mode, and the starter documents produced during the week form a practical portfolio to share with a line manager.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Fundamentals of Business Continuity & Operational Resilience programme, you'll be able to explain the purpose of business continuity, crisis management, it disaster recovery and operational resilience, and how they fit together, describe the clauses of iso 22301 and the business continuity lifecycle at an introductory level, conduct a basic business impact analysis and set rto, rpo and mtpd values for prioritised activities, and identify the resources and dependencies, including suppliers and it systems, that critical activities rely on. The full breakdown of topics is covered session by session in the Course Outline tab above.
No prior continuity experience is needed. The programme is aimed at staff taking on resilience duties for the first time, such as: Newly appointed business continuity coordinators and champions, Risk, compliance and internal control officers, Administration, facilities and office managers, IT support and service desk staff involved in recovery, Department heads and supervisors asked to own a unit plan, Health, safety and security officers, Operations staff in banks, SACCOs, insurers and telecoms, Programme and operations staff in NGOs and public agencies, and Graduate trainees joining risk or resilience teams.
Fundamentals of Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Fundamentals of Business Continuity & Operational Resilience Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Fundamentals of Business Continuity & Operational Resilience starts October 19, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Fundamentals of Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Fundamentals of Business Continuity & Operational Resilience Training Course is pitched at beginner professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Fundamentals of Business Continuity & Operational Resilience Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Fundamentals of Business Continuity & Operational Resilience Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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