Fundamentals of Business Continuity & Operational Resilience Training Course in Arusha, Tanzania
Classroom training in Arusha · next cohort Nov 9, 2026 · from USD 1,900
A power cut, a ransomware attack, a flooded warehouse or the sudden loss of a key supplier can stop an organisation from serving its customers within hours. Organisations that have never mapped their critical activities discover their dependencies during the disruption, when it is too late to plan. Over five days, newcomers learn the building blocks of continuity and resilience, starting with the ISO 22301 management system and the plan-do-check-act cycle. You practise a business impact analysis, set recovery time objectives, recovery point objectives and maximum tolerable periods of disruption, and identify the people, premises, technology and suppliers each activity relies on.
Later sessions cover simple risk assessment, choosing recovery strategies, writing incident response and continuity plans, call trees and crisis communication, and running a tabletop exercise. Operational resilience concepts such as important business services and impact tolerances are introduced in plain terms. It suits new continuity coordinators, risk and compliance officers, administration and facilities staff, IT support teams and department heads asked to own a plan. Afterwards you can complete a basic impact analysis and draft a usable plan for your unit. Classroom, online and in-house delivery are available, with a CPD-accredited certificate.
At a Glance
Training in Arusha, Tanzania
Arusha is northern Tanzania's diplomatic and safari hub, and home to the East African Community headquarters.
More about training in Arusha →- Format
- Classroom, in Arusha
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 1,900
- Next start dates
- Nov 9, 2026, Dec 7, 2026, Jan 4, 2027
- Certificate
- Certificate of Completion
- Airport
- Kilimanjaro International (JRO), about an hour by road
- Time zone
- East Africa Time (UTC+3)
- Currency
- Tanzanian shilling (TZS). Fees are listed in USD.
About this course
Every organisation depends on a handful of activities that cannot stop for long without harming customers, revenue, safety or reputation. Regulators, insurers, donors and large clients now ask suppliers and partners to show that they have identified those activities and know how they would keep them running through an outage, a cyber incident, civil unrest or a public health emergency. Many teams, however, are handed responsibility for continuity with no grounding in the terms and methods involved.
The Fundamentals of Business Continuity & Operational Resilience Training Course gives that grounding. It opens with the core concepts and the structure of ISO 22301 and its guidance standard ISO 22313, then works through the business continuity lifecycle in order: understanding the organisation, conducting a business impact analysis, assessing risks to prioritised activities, selecting continuity and recovery strategies, documenting plans and procedures, and exercising them. A final strand explains how operational resilience extends continuity thinking by focusing on the services customers rely on and the level of disruption the organisation can tolerate.
The pace suits people new to the subject. Each concept is followed by a short, guided exercise using a fictional mid-sized organisation, so participants build a complete set of starter documents across the week: a scope statement, an impact analysis worksheet, a risk register extract, a draft plan and a tabletop exercise script they can reuse at work.
Training Objectives
On completing the five days, participants will be able to:
- Explain the purpose of business continuity, crisis management, IT disaster recovery and operational resilience, and how they fit together.
- Describe the clauses of ISO 22301 and the business continuity lifecycle at an introductory level.
- Conduct a basic business impact analysis and set RTO, RPO and MTPD values for prioritised activities.
- Identify the resources and dependencies, including suppliers and IT systems, that critical activities rely on.
- Assess threats to prioritised activities using a simple likelihood and impact matrix.
- Select practical continuity strategies for people, premises, technology, information and suppliers.
- Draft a business continuity plan with clear roles, activation criteria and call trees.
- Plan and facilitate a short tabletop exercise and record the lessons learned.
What you'll learn
Key Takeaways
At the close of the week, each participant takes away:
- A completed business impact analysis worksheet for one department or service.
- A glossary of continuity and resilience terms aligned to ISO 22301.
- A starter risk register covering the main threats to prioritised activities.
- A draft continuity plan template with roles, activation steps and contact lists.
- A call tree and initial crisis communication message templates.
- A ready-to-run tabletop exercise scenario with facilitator notes.
- A short list of next steps for introducing continuity planning in their own organisation.
Training Methodology
Teaching assumes no previous knowledge and builds confidence step by step through:
- Plain-language explanations of each ISO 22301 concept, supported by simple diagrams
- Guided worksheets that take participants through the BIA and risk assessment one stage at a time
- A fictional organisation used throughout the week, so each document builds on the last
- Small-group drafting of plan sections with facilitator feedback
- A facilitated tabletop exercise on the final day, followed by a structured debrief
- Short quizzes at the end of each day to check understanding
Day 1: Continuity and Resilience Basics
- What business continuity is and why organisations need it
- Common disruptions: power, cyber attacks, floods, supplier failure and pandemics
- Business continuity, crisis management, emergency response and IT disaster recovery compared
- Introduction to ISO 22301, ISO 22313 and the plan-do-check-act cycle
- Key terms: prioritised activities, RTO, RPO, MTPD and minimum business continuity objective
- Roles of top management, coordinators and departmental champions
- Exercise: listing the products and services of a case organisation
Day 2: Business Impact Analysis
- Purpose and scope of a business impact analysis (BIA)
- Identifying activities and the products and services they support
- Assessing financial, operational, legal and reputational impacts over time
- Setting the maximum tolerable period of disruption and recovery time objectives
- Recovery point objectives for data and records
- Mapping dependencies on people, premises, IT, information and suppliers
- Running BIA interviews and workshops with department heads
- Exercise: completing a BIA worksheet
Day 3: Risk Assessment and Continuity Strategies
- Threats and vulnerabilities facing prioritised activities
- Likelihood and impact scoring with a simple risk matrix
- Treating risks: reduce, transfer, accept or avoid
- Strategy options for people: cross-training, succession and remote working
- Premises options: alternate sites, work-area recovery and reciprocal arrangements
- Technology and data: backups, replication and an introduction to ISO/IEC 27031
- Supplier continuity: critical supplier lists and contract clauses
- Exercise: choosing strategies for three critical activities
Day 4: Plans, Procedures and Communication
- Structure of an incident response plan and a business continuity plan
- Activation criteria, escalation routes and decision authority
- Writing clear recovery procedures and checklists
- Call trees, contact lists and staff welfare arrangements
- Crisis communication with staff, customers, regulators and the media
- Linking departmental plans to the organisation-wide crisis team
- Exercise: drafting a departmental continuity plan
Day 5: Exercising, Operational Resilience and Next Steps
- Types of exercise: walkthrough, tabletop, simulation and live test
- Designing a scenario, injects and evaluation criteria
- Capturing lessons learned and updating plans
- Operational resilience: important business services and impact tolerances
- Maintaining the programme through reviews, training and awareness
- Tabletop exercise: responding to a prolonged IT outage
- Personal action plan and course wrap-up
No prior continuity experience is needed. The programme is aimed at staff taking on resilience duties for the first time, such as:
- Newly appointed business continuity coordinators and champions
- Risk, compliance and internal control officers
- Administration, facilities and office managers
- IT support and service desk staff involved in recovery
- Department heads and supervisors asked to own a unit plan
- Health, safety and security officers
- Operations staff in banks, SACCOs, insurers and telecoms
- Programme and operations staff in NGOs and public agencies
- Graduate trainees joining risk or resilience teams
A CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy is awarded to participants who attend every session and complete the daily worksheets and the closing tabletop exercise.
The certificate records the course title, dates and delivery mode, and the starter documents produced during the week form a practical portfolio to share with a line manager.
Choose Where You Want to Learn
Fundamentals of Business Continuity & Operational Resilience Training Course Venues
TanzaniaArushaNext Nov 9· 13 dates$1,900Viewing- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
South AfricaPretoriaNext Nov 2· 13 dates$3,200- South AfricaJohannesburgNext Nov 2· 13 dates$3,400
- South AfricaCape TownNext Oct 26· 13 dates$3,800
UAEDubaiNext Oct 26· 13 dates$3,800
GhanaAccraNext Nov 16· 13 dates$4,500
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Frequently Asked Questions About Fundamentals of Business Continuity & Operational Resilience Training Course in Arusha
Everything you need to know about this course before you register.
Fundamentals of Business Continuity & Operational Resilience Training Course runs as classroom training in Arusha, Tanzania, in Monday-to-Friday cohorts that start every four weeks. The venue, daily timings and joining details are sent in your Joining Instructions email ahead of the start date.
The next Arusha cohort starts on November 9, 2026, and a new intake follows every four weeks. Pick a date under "Upcoming sessions in Arusha" above and click Register; your seat is confirmed once payment or a signed purchase order is received.
The classroom fee for Fundamentals of Business Continuity & Operational Resilience Training Course in Arusha is USD 1,900 per delegate, covering tuition and course materials. Register 3 or more delegates together and a 5% team discount is applied automatically.
Yes. Besides Arusha, Fundamentals of Business Continuity & Operational Resilience Training Course runs as classroom training in Dodoma, Dar es Salaam, and Zanzibar. It also runs as live online training you can join from anywhere in Tanzania, and in-house at your organisation's own premises.
Yes — Fundamentals of Business Continuity & Operational Resilience Training Course can be delivered at your offices in Arusha or at a venue you choose, on dates that suit your team, with case studies tailored to your sector. Message our training advisors to request a proposal.
By the end of the Fundamentals of Business Continuity & Operational Resilience programme, you'll be able to explain the purpose of business continuity, crisis management, it disaster recovery and operational resilience, and how they fit together, describe the clauses of iso 22301 and the business continuity lifecycle at an introductory level, conduct a basic business impact analysis and set rto, rpo and mtpd values for prioritised activities, and identify the resources and dependencies, including suppliers and it systems, that critical activities rely on. The full breakdown of topics is covered session by session in the Course Outline tab above.
No prior continuity experience is needed. The programme is aimed at staff taking on resilience duties for the first time, such as: Newly appointed business continuity coordinators and champions, Risk, compliance and internal control officers, Administration, facilities and office managers, IT support and service desk staff involved in recovery, Department heads and supervisors asked to own a unit plan, Health, safety and security officers, Operations staff in banks, SACCOs, insurers and telecoms, Programme and operations staff in NGOs and public agencies, and Graduate trainees joining risk or resilience teams.
Fundamentals of Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Fundamentals of Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Fundamentals of Business Continuity & Operational Resilience Training Course is pitched at beginner professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
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