Disputes are inevitable in contracts, employment, procurement and partnerships, but the way an organisation resolves them is a governance matter. A badly drafted clause, a conflict of interest or a breach of confidentiality can invalidate an outcome, expose directors and damage relationships that took years to build. Boards, auditors and regulators now expect a documented, defensible route from first complaint to final award.
Over five days you examine how negotiation, mediation, conciliation, adjudication and arbitration fit together and when each is appropriate. Sessions cover drafting multi-tier dispute clauses, institutional rules, appointing neutrals, independence and disclosure, confidentiality, record keeping, costs, settlement agreements, recognition and enforcement of awards. A compliance thread looks at policies, delegated authority, reporting lines, conflict registers and lessons learned. You work from sample clauses, case files and simulated hearings. Legal officers, contract managers, company secretaries, procurement and HR managers, compliance and risk officers, public sector counsel and NGO administrators will gain the most. Classroom, online and in-house delivery is available, with a CPD-accredited certificate. Afterwards you can design a dispute resolution policy and process map for your own organisation.
Every organisation that signs contracts, employs people or buys goods and services will eventually face a disagreement. What separates a manageable dispute from a costly crisis is usually not the merits of the claim but the quality of the system around it: whether the contract points to the right forum, whether neutrals are independent, whether records are complete and whether the outcome can be enforced. Weak dispute governance leads to delay, annulled awards and avoidable legal spend.
The Governance and Compliance in Arbitration, Mediation & Dispute Resolution Training Course gives participants a structured view of the whole landscape. It starts with the legal and institutional framework for alternative dispute resolution, then moves to selecting and sequencing processes, drafting robust clauses and submission agreements, and choosing and supervising mediators and arbitrators. Further sessions address ethics, confidentiality, data handling, document management, cost control and the steps needed to turn a settlement or award into something enforceable.
The programme is highly practical. Participants review real-style clauses, assess conflict-of-interest scenarios, take part in mediation and hearing simulations and leave with a draft policy and a compliance checklist suited to their sector.
By the end of the course, participants will be able to:
Participants take away practical, reusable material including:
The programme balances legal input with simulation so that participants can test their judgement. It uses:
Day 1: The Dispute Resolution Landscape
Day 2: Drafting and Structuring Dispute Mechanisms
Day 3: Mediation Practice and Compliance
Day 4: Arbitration Procedure, Ethics and Neutrals
Day 5: Awards, Enforcement and Organisational Governance
The course is intended for those who draft, manage or oversee dispute resolution, such as:
Vision Reach Global Consultancy issues a CPD-accredited Certificate of Completion to participants who attend the full programme and complete the clause, simulation and policy exercises.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Governance and Compliance in Arbitration, Mediation & Dispute Resolution programme, you'll be able to compare negotiation, mediation, conciliation, adjudication and arbitration and select the right process for a dispute, draft clear, enforceable multi-tier dispute resolution clauses, apply institutional and ad hoc arbitration rules to commence and manage a case, and evaluate neutrals for independence, impartiality and disclosure obligations. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is intended for those who draft, manage or oversee dispute resolution, such as: In-house counsel and legal officers, Contract and commercial managers, Company secretaries and governance officers, Procurement and supply chain managers, Human resource and employee relations managers, Compliance, risk and internal audit professionals, Public sector lawyers and administrative tribunal staff, NGO, donor and development programme administrators, and Aspiring mediators and arbitrators.
Governance and Compliance in Arbitration, Mediation & Dispute Resolution Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Governance and Compliance in Arbitration, Mediation & Dispute Resolution Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Governance and Compliance in Arbitration, Mediation & Dispute Resolution starts October 12, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Governance and Compliance in Arbitration, Mediation & Dispute Resolution Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Governance and Compliance in Arbitration, Mediation & Dispute Resolution Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Governance and Compliance in Arbitration, Mediation & Dispute Resolution Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Governance and Compliance in Arbitration, Mediation & Dispute Resolution Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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