Master comprehensive ICT infrastructure management skills essential for enterprise IT operations. This 10-day program covers systems administration, data center management, network operations, service delivery frameworks, and strategic infrastructure planning.
Modern organizations depend on robust ICT infrastructure supporting business operations, requiring skilled professionals who understand system architecture, operational procedures, and service management. This course develops expertise in managing complex IT environments including servers, networks, storage systems, and virtualization platforms.
Gain practical skills in infrastructure automation, capacity planning, disaster recovery, performance optimization, and IT service management frameworks. Learn to implement ITIL processes, manage SLAs, optimize infrastructure costs, and ensure high availability supporting critical business functions.
Throughout the programme, participants work through realistic scenarios drawn from technology organizations, digital transformation programmes, data-driven enterprises, and public sector IT environments, examining how ICT infrastructure management is applied in practice and where it most often breaks down. Delegates will develop practical skill in designing appropriate frameworks, selecting and applying the right tools for server and systems administration, interpreting findings, and communicating conclusions clearly to colleagues, management and external stakeholders. Sessions move deliberately from principles to application, so that each technique introduced is practised against a realistic problem before the programme moves on — strengthening both individual effectiveness and the wider capability of the organizations delegates return to.
By the end of this course, participants will be able to:
By the end of the ICT Infrastructure Management Training, participants will leave with:
This training course adopts a practical, participant-centered learning approach that builds ICT infrastructure management expertise, strengthens analytical capability and develops confident professional judgement. The methodology combines specialist facilitation, applied hands-on experience and globally recognized professional practice, so that delegates return able to apply what they have learned immediately rather than in theory only.
Methodology includes:
Day 1: ICT Infrastructure Architecture and Operating Models
Day 2: Server and Systems Administration Fundamentals
Day 3: Virtualisation, Containers and Compute Capacity
Day 4: Storage, Backup and Data Protection
Day 5: Network Operations and Connectivity Management
Day 6: Data Centre Facilities and Environmental Management
Day 7: Infrastructure Security and Access Control
Day 8: Service Delivery Frameworks and Support Processes
Day 9: Monitoring, Capacity Planning and Performance Optimisation
Day 10: Continuity, Governance and Strategic Infrastructure Planning
ICT Infrastructure Management Training is built for technical staff and supervisors who keep servers, networks, data centre facilities and IT services running for an enterprise.
Participants who complete the ten-day programme receive a Certificate of Completion from Vision Reach Global Consultancy, validating their ability to administer enterprise systems and networks, operate data centre and service delivery processes, and plan ICT infrastructure capacity and continuity.
Certificates are issued in the delegate’s name on completion of the programme and are suitable for submission towards continuing professional development requirements. Vision Reach Global Consultancy verifies every certificate it issues on request.
Upcoming cohorts
CPD accredited certificate
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the ICT Infrastructure Management Training programme, you'll be able to develop comprehensive expertise in the course subject area, apply practical skills in real-world scenarios, implement industry best practices and standards, and master key techniques and methodologies. The full breakdown of topics is covered session by session in the Course Outline tab above.
ICT Infrastructure Management Training is built for technical staff and supervisors who keep servers, networks, data centre facilities and IT services running for an enterprise. Typical delegates include Systems Administrators and Server Engineers, Network Operations Centre (NOC) Engineers and Analysts, Data Centre and Facilities Operations Officers, ICT Infrastructure Managers and Heads of IT Operations, IT Service Desk and Service Delivery Managers, Storage, Backup and Virtualisation Specialists, and ICT Officers responsible for infrastructure budgeting, procurement and capacity planning.
ICT Infrastructure Management Training typically runs as 10 Days. It's available as in-person classroom training — every course can also be delivered on-site for your team on dates that suit you.
ICT Infrastructure Management Training is scheduled in-classroom in Mombasa, Kenya, Naivasha, Kenya, Nairobi, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of ICT Infrastructure Management Training starts October 5, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a CPD-accredited Certificate of Completion for ICT Infrastructure Management Training from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
ICT Infrastructure Management Training is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for ICT Infrastructure Management Training vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — ICT Infrastructure Management Training can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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