Master comprehensive ICT infrastructure management skills essential for enterprise IT operations. This 10-day program covers systems administration, data center management, network operations, service delivery frameworks, and strategic infrastructure planning.
Modern organizations depend on robust ICT infrastructure supporting business operations, requiring skilled professionals who understand system architecture, operational procedures, and service management. This course develops expertise in managing complex IT environments including servers, networks, storage systems, and virtualization platforms.
Gain practical skills in infrastructure automation, capacity planning, disaster recovery, performance optimization, and IT service management frameworks. Learn to implement ITIL processes, manage SLAs, optimize infrastructure costs, and ensure high availability supporting critical business functions.
Throughout the programme, participants work through realistic scenarios drawn from technology organizations, digital transformation programmes, data-driven enterprises, and public sector IT environments, examining how ICT infrastructure management is applied in practice and where it most often breaks down. Delegates will develop practical skill in designing appropriate frameworks, selecting and applying the right tools for server and systems administration, interpreting findings, and communicating conclusions clearly to colleagues, management and external stakeholders. Sessions move deliberately from principles to application, so that each technique introduced is practised against a realistic problem before the programme moves on — strengthening both individual effectiveness and the wider capability of the organizations delegates return to.
By the end of this course, participants will be able to:
By the end of the ICT Infrastructure Management Training, participants will leave with:
This training course adopts a practical, participant-centered learning approach that builds ICT infrastructure management expertise, strengthens analytical capability and develops confident professional judgement. The methodology combines specialist facilitation, applied hands-on experience and globally recognized professional practice, so that delegates return able to apply what they have learned immediately rather than in theory only.
Methodology includes:
Day 1: Enterprise ICT Infrastructure Landscape
Day 2: Server and Systems Administration Fundamentals
Day 3: Directory Services, Identity, and Access
Day 4: Virtualisation and Server Consolidation
Day 5: Storage, Backup, and Data Protection
Day 6: Network Operations and Connectivity
Day 7: Data Centre Facilities and Physical Infrastructure
Day 8: Monitoring, Automation, and Infrastructure Security
Day 9: IT Service Delivery and Operational Frameworks
Day 10: Strategic Infrastructure Planning and Continuity
ICT Infrastructure Management Training serves technical staff who keep servers, networks, data centres, and IT services running for an organisation, and who are now accountable for availability, capacity, and cost. It suits:
Delegates completing all ten days receive a Certificate of Completion from Vision Reach Global Consultancy, confirming they can administer enterprise systems, operate data centre and network infrastructure, apply service delivery frameworks, and plan infrastructure capacity and continuity.
The certificate confirms attendance and successful participation, is recognized by employers across the public, private and development sectors, and can be verified directly with Vision Reach Global Consultancy on request.
Everything you need to know about this course before you register.
By the end of the ICT Infrastructure Management Training programme, you'll be able to develop comprehensive expertise in the course subject area, apply practical skills in real-world scenarios, implement industry best practices and standards, and master key techniques and methodologies. The full breakdown of topics is covered session by session in the Course Outline tab above.
ICT Infrastructure Management Training serves technical staff who keep servers, networks, data centres, and IT services running for an organisation, and who are now accountable for availability, capacity, and cost. It suits: ICT Infrastructure Managers and Infrastructure Team Leaders, Systems and Server Administrators (Windows and Linux environments), Network Operations and NOC Engineers, Data Centre and Facilities Operations Officers, IT Service Delivery and Service Desk Managers, Virtualisation, Storage, and Backup Administrators, and ICT Officers preparing to take on enterprise infrastructure planning and budgeting duties.
ICT Infrastructure Management Training typically runs as 10 Days. It's available as in-person classroom training — every course can also be delivered on-site for your team on dates that suit you.
ICT Infrastructure Management Training is scheduled in-classroom in Mombasa, Kenya, Naivasha, Kenya, Nairobi, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of ICT Infrastructure Management Training starts September 28, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a CPD-accredited Certificate of Completion for ICT Infrastructure Management Training from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
ICT Infrastructure Management Training is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for ICT Infrastructure Management Training vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — ICT Infrastructure Management Training can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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