Leadership and Performance in Business Continuity & Operational Resilience Training Course in Dar es Salaam, Tanzania
Classroom training in Dar es Salaam · next cohort Oct 26, 2026 · from USD 2,000
Disruption now arrives from many directions at once: cyber incidents, power and network outages, supplier failure, flooding, pandemics and political unrest. Organisations that recover quickly are usually those whose leaders decided in advance what must keep running and who is in charge when it does not. In five days, senior managers and continuity professionals learn to lead that preparation. You work with business impact analysis, critical service mapping, impact tolerances, recovery objectives, dependency analysis and the ISO 22301 management system approach, then link them to risk appetite and board oversight.
Crisis leadership receives deep attention, including activation criteria, incident command structures, decision logs, stakeholder and media communication, and staff welfare during prolonged events. You design exercises from tabletop to full simulation, measure results with resilience indicators and turn lessons into funded improvements. Case material is drawn from banking, health, utilities, government and humanitarian operations. Chief operating officers, heads of risk, continuity managers, IT service and security leaders, facilities directors and programme heads in public and private bodies will benefit. Delivery is by classroom, online or in-house, with a CPD-accredited certificate from Vision Reach Global Consultancy. Afterwards you can lead a continuity programme and report its performance credibly.
At a Glance
Training in Dar es Salaam, Tanzania
Dar es Salaam is Tanzania's largest city, main port and commercial capital.
More about training in Dar es Salaam →- Format
- Classroom, in Dar es Salaam
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 2,000
- Next start dates
- Oct 26, 2026, Nov 23, 2026, Dec 21, 2026
- Certificate
- Certificate of Completion
- Airport
- Julius Nyerere International (DAR)
- Time zone
- East Africa Time (UTC+3)
- Currency
- Tanzanian shilling (TZS). Fees are listed in USD.
- Business districts
- City Centre, Upanga, Masaki and Oyster Bay
About this course
Regulators, insurers, donors and customers increasingly ask not only whether an organisation has a continuity plan but whether it can keep delivering important services through a severe but plausible disruption. A plan on a shelf that nobody has rehearsed rarely survives first contact with a real incident. The weaknesses are usually about leadership: unclear authority, slow decisions, poor information flow and untested assumptions about suppliers and technology.
This advanced programme focuses on the leadership and performance side of business continuity and operational resilience. Participants begin by defining critical services and the people, processes, technology, facilities and third parties that support them. They set impact tolerances and recovery targets, assess gaps against the ISO 22301 approach and decide where investment will make the biggest difference. The programme then moves to command and control during a crisis, covering escalation, decision making under pressure, communication and recovery, followed by exercise design, assurance and continual improvement.
Teaching is built around scenarios that unfold in stages, forcing participants to make and defend decisions. By the end, each participant has a resilience roadmap for their organisation, a draft crisis leadership protocol and a performance dashboard suitable for executive and board review.
Training Objectives
On completion, participants will be able to:
- Identify critical services and map the dependencies that support them.
- Conduct and challenge a business impact analysis and set impact tolerances.
- Align continuity strategy with risk appetite, ISO 22301 principles and board expectations.
- Establish crisis governance, roles, escalation triggers and decision rights.
- Lead decision making and communication during a severe disruption.
- Design and facilitate tabletop and simulation exercises that expose real weaknesses.
- Define resilience performance measures and report them to executives.
- Embed a culture of preparedness and continual improvement across departments.
What you'll learn
Key Takeaways
Participants leave with leadership tools they can apply immediately:
- A critical services and dependency map for their organisation.
- Draft impact tolerances and recovery targets for priority services.
- A crisis leadership protocol with roles, triggers and a decision log template.
- An exercise plan with scenario scripts for a tabletop session.
- A resilience dashboard with indicators for board reporting.
- A prioritised roadmap for strengthening continuity over the next twelve months.
Training Methodology
The format puts participants in the leader's seat. It includes:
- Staged crisis scenarios with timed injects that demand decisions
- Executive briefings and case reviews of real disruption events
- Template workshops for impact analysis and tolerance setting
- Peer challenge sessions in which roadmaps are tested by other leaders
- Individual coaching feedback on communication and command style
Day 1: Resilience Leadership and Critical Services
- Continuity, disaster recovery and operational resilience compared
- The leader's role and accountability for resilience
- Identifying critical services and customer harm
- Mapping people, process, technology, facilities and supplier dependencies
- Threat horizon scanning for the region
- Case study: a major service outage and its lessons
Day 2: Impact Analysis and Strategy
- Business impact analysis methods and common errors
- Impact tolerances, recovery time and recovery point objectives
- Single points of failure and concentration risk
- Continuity strategy options and cost-benefit choices
- ISO 22301 management system elements for leaders
- Exercise: setting tolerances for three critical services
Day 3: Crisis Command and Decision Making
- Crisis governance and incident command structures
- Activation thresholds and escalation paths
- Decision making under uncertainty and time pressure
- Keeping an accurate decision and event log
- Leadership behaviours that help or harm in a crisis
- Staged scenario: a cyber attack with operational impact
Day 4: Communication, People and Recovery
- Internal, regulator, customer and media communication
- Staff safety, welfare and stress during prolonged incidents
- Working with suppliers and partners during disruption
- Moving from response to recovery and return to normal
- Post-incident review and learning
- Exercise: a holding statement and stakeholder update drill
Day 5: Testing, Performance and Assurance
- Exercise types: walkthrough, tabletop, simulation and live test
- Designing realistic scenarios and injects
- Resilience key performance and risk indicators
- Internal audit and independent assurance of continuity
- Reporting to executive committees and boards
- Building the twelve-month resilience roadmap
The programme is aimed at leaders who own or influence organisational resilience, including:
- Chief operating officers and operations directors
- Heads of risk, compliance and internal control
- Business continuity and disaster recovery managers
- IT service, infrastructure and information security leaders
- Facilities, estates and security managers
- Programme directors in NGOs and humanitarian agencies
- Senior officers in ministries, county governments and state corporations
- Bank and insurance operations executives
Participants who complete the scenario exercises and attend all sessions are issued with a CPD-accredited Certificate of Completion by Vision Reach Global Consultancy. It evidences advanced professional development in continuity and resilience leadership.
Choose Where You Want to Learn
Leadership and Performance in Business Continuity & Operational Resilience Training Course Venues
TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000Viewing- TanzaniaArushaNext Nov 9· 13 dates$1,900
- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
South AfricaPretoriaNext Nov 2· 13 dates$3,200- South AfricaJohannesburgNext Nov 2· 13 dates$3,400
- South AfricaCape TownNext Oct 26· 13 dates$3,800
UAEDubaiNext Oct 26· 13 dates$3,800
GhanaAccraNext Nov 16· 13 dates$4,500
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Frequently Asked Questions About Leadership and Performance in Business Continuity & Operational Resilience Training Course in Dar es Salaam
Everything you need to know about this course before you register.
Leadership and Performance in Business Continuity & Operational Resilience Training Course runs as classroom training in Dar es Salaam, Tanzania, in Monday-to-Friday cohorts that start every four weeks. The venue, daily timings and joining details are sent in your Joining Instructions email ahead of the start date.
The next Dar es Salaam cohort starts on October 26, 2026, and a new intake follows every four weeks. Pick a date under "Upcoming sessions in Dar es Salaam" above and click Register; your seat is confirmed once payment or a signed purchase order is received.
The classroom fee for Leadership and Performance in Business Continuity & Operational Resilience Training Course in Dar es Salaam is USD 2,000 per delegate, covering tuition and course materials. Register 3 or more delegates together and a 5% team discount is applied automatically.
Yes. Besides Dar es Salaam, Leadership and Performance in Business Continuity & Operational Resilience Training Course runs as classroom training in Arusha, Dodoma, and Zanzibar. It also runs as live online training you can join from anywhere in Tanzania, and in-house at your organisation's own premises.
Yes — Leadership and Performance in Business Continuity & Operational Resilience Training Course can be delivered at your offices in Dar es Salaam or at a venue you choose, on dates that suit your team, with case studies tailored to your sector. Message our training advisors to request a proposal.
By the end of the Leadership and Performance in Business Continuity & Operational Resilience programme, you'll be able to identify critical services and map the dependencies that support them, conduct and challenge a business impact analysis and set impact tolerances, align continuity strategy with risk appetite, iso 22301 principles and board expectations, and establish crisis governance, roles, escalation triggers and decision rights. The full breakdown of topics is covered session by session in the Course Outline tab above.
The programme is aimed at leaders who own or influence organisational resilience, including: Chief operating officers and operations directors, Heads of risk, compliance and internal control, Business continuity and disaster recovery managers, IT service, infrastructure and information security leaders, Facilities, estates and security managers, Programme directors in NGOs and humanitarian agencies, Senior officers in ministries, county governments and state corporations, and Bank and insurance operations executives.
Leadership and Performance in Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Leadership and Performance in Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Leadership and Performance in Business Continuity & Operational Resilience Training Course is pitched at advanced professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
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What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
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