A contract dispute that drifts into formal proceedings can drain budgets, damage supplier and client relationships and tie up senior time for years. Five days teach contract, legal and project professionals how to manage a dispute as a process, deciding early what outcome is wanted and which route is the cheapest way to reach it. You examine negotiation, conciliation, mediation, expert determination, adjudication, arbitration and court action, and learn how to choose among them using cost, speed, confidentiality and enforceability.
Topics include drafting multi-tier dispute clauses, handling notices and time limits, building a claims file, working with counsel and experts, preparing for a mediation session, and conducting an arbitration from the request through hearing to award and enforcement under the New York Convention. Role plays let you practise opening statements, caucus negotiation and settlement drafting. The programme suits contract managers, in-house counsel, procurement and project directors, engineers, insurers and public sector legal officers in government, construction, energy, banking and NGOs. Offered in classroom, online or in-house formats, it ends with a CPD-accredited certificate and a dispute management plan for a live or past case.
Disputes are a normal part of commercial life, yet many organisations meet them with no plan. Notices are missed, evidence is scattered across mailboxes and managers escalate to lawyers before they have worked out what they actually want. Cross-border investment, large infrastructure contracts and donor-funded programmes in Africa increasingly name arbitration or mediation as the agreed route, so staff need to understand how those processes run and what they cost.
This programme follows a dispute through its life. Participants begin by diagnosing the conflict, identifying interests as well as legal positions, and assessing risk and exposure. They compare the main resolution methods and the clauses that bring them into a contract, then work through the practical steps of each: negotiation strategy, mediation preparation and conduct, adjudication under construction contracts, and the arbitration cycle including appointing arbitrators, pleadings, document production, hearings, awards and enforcement.
Teaching combines short legal and practice inputs with simulations, document exercises and a mock mediation. Participants apply the tools to case files from construction, supply, employment and joint venture disputes and finish with a dispute management plan and a settlement strategy for a case of their own choosing.
By the end of the course, participants will be able to:
Participants leave the course with:
Learning is built around live case handling rather than lectures on doctrine. The programme uses:
Day 1: Understanding Disputes and Choosing a Route
Day 2: Negotiation and Early Case Management
Day 3: Mediation and Conciliation in Practice
Day 4: Arbitration Procedure and Advocacy
Day 5: Awards, Enforcement and Dispute Prevention
The course is intended for people who prevent, handle or decide disputes, including:
Delegates who attend the full programme and complete the simulations and drafting exercises receive a CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Management of Arbitration, Mediation & Dispute Resolution programme, you'll be able to diagnose the causes and stakes of a dispute and distinguish interests from positions, compare negotiation, mediation, adjudication, arbitration and litigation against cost, speed and enforceability, draft escalation and dispute resolution clauses that work in practice, and prepare a claims or defence file with organised evidence and a clear chronology. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is intended for people who prevent, handle or decide disputes, including: Contract managers and contract administrators, In-house counsel and legal officers, Procurement and supply chain managers, Project directors and engineers in construction and energy, Public sector legal and compliance officers, Insurance and claims professionals, Human resource managers handling employment conflicts, and NGO and donor programme managers with grant or partner disputes.
Management of Arbitration, Mediation & Dispute Resolution Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Management of Arbitration, Mediation & Dispute Resolution Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Management of Arbitration, Mediation & Dispute Resolution starts October 19, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Management of Arbitration, Mediation & Dispute Resolution Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Management of Arbitration, Mediation & Dispute Resolution Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Management of Arbitration, Mediation & Dispute Resolution Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Management of Arbitration, Mediation & Dispute Resolution Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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