Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course in Dodoma, Tanzania
Classroom training in Dodoma · next cohort Oct 26, 2026 · from USD 1,800
A continuity plan that sits in a folder proves nothing. Disruptions from outages, cyber incidents, floods, strikes or supplier failure expose plans that were never tested and recovery targets that nobody measured. Boards, regulators and donors increasingly ask for evidence that an organisation can keep critical services running, and that evidence comes from disciplined monitoring and evaluation.
Over five days you learn to build a measurement framework around continuity and resilience. Content includes business impact analysis review, recovery time and recovery point objectives, key risk and performance indicators, tabletop and live exercises, internal audit against ISO 22301, incident debriefs, maturity scoring, and dashboards for management reporting. You also examine how to track corrective actions until they close and how to evaluate supplier and third-party resilience. Exercises draw on sample outage and crisis scenarios from banks, utilities, health providers and public agencies. The programme is suited to business continuity coordinators, risk and compliance officers, internal auditors, operations managers, IT service continuity leads and monitoring specialists. Classroom, online and in-house formats are offered, with a CPD-accredited certificate. Afterwards you can design an assurance plan, score your organisation's readiness and present gaps to leadership with confidence.
At a Glance
Training in Dodoma, Tanzania
Dodoma is Tanzania's capital and seat of Parliament, where most government ministries are now based.
More about training in Dodoma →- Format
- Classroom, in Dodoma
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 1,800
- Next start dates
- Oct 26, 2026, Nov 23, 2026, Dec 21, 2026
- Certificate
- Certificate of Completion
- Getting there
- Standard gauge railway from Dar es Salaam, or domestic flights to Dodoma Airport (DOD)
- Time zone
- East Africa Time (UTC+3)
- Currency
- Tanzanian shilling (TZS). Fees are listed in USD.
About this course
Organisations invest in continuity plans, backup sites and crisis teams, yet many cannot say with evidence whether those arrangements would work on a bad day. Regulators in finance, health and utilities expect demonstrable resilience, and insurers, donors and customers are asking sharper questions. Monitoring and evaluation gives continuity management the same rigour that project teams apply to programmes: clear targets, indicators, data and honest learning.
The Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course shows how to measure each element of a resilience programme. Participants begin by defining what good looks like, linking critical services to impact tolerances and recovery objectives. They then build indicator sets, plan test and exercise programmes, and learn how to collect results from drills, incidents and audits. Later sessions cover evaluation of lessons, maturity assessment and reporting to senior committees.
The learning approach is hands-on. Participants work with sample plans, exercise logs and incident reports, design an assurance calendar, and prepare a resilience dashboard that can be adapted to their institution. Peer discussion helps each person decide which measures are realistic given their own data and staffing.
Training Objectives
By the end of the course, participants will be able to:
- Define measurable continuity and resilience objectives linked to critical services.
- Review business impact analyses and recovery targets for completeness and realism.
- Develop performance and risk indicators with data sources and reporting frequencies.
- Plan, observe and evaluate tabletop, simulation and live recovery exercises.
- Audit continuity arrangements against the ISO 22301 framework.
- Conduct after-action reviews and track corrective actions to closure.
- Report readiness and residual risk to senior management and boards.
What you'll learn
Key Takeaways
Participants take away:
- A resilience indicator set with definitions, targets and data sources.
- An annual exercise and assurance calendar ready for approval.
- An audit checklist aligned to ISO 22301 clauses.
- A template for after-action reports and corrective action tracking.
- A draft readiness dashboard for executive and board reporting.
- A maturity self-assessment that highlights priority gaps.
Training Methodology
The course treats measurement as a practical craft, through:
- Facilitated discussion of participants' own continuity arrangements
- Review of anonymised plans, exercise logs and incident reports
- A live tabletop simulation with evaluators and observers
- Indicator design clinics with peer feedback
- Hands-on construction of a resilience dashboard
Day 1: Resilience Management and the Case for Measurement
- Business continuity, operational resilience and crisis management compared
- Critical services, impact tolerances and dependencies
- Overview of ISO 22301 and related standards
- Accountability for continuity across governance levels
- Why plans fail when they are not measured
- Case study: a service outage and what was missed
Day 2: Baselines, Targets and Business Impact Review
- Reviewing business impact analysis quality
- Recovery time, recovery point and minimum service level objectives
- Theory of change for a resilience programme
- Setting baselines and realistic targets
- Mapping suppliers and single points of failure
- Exercise: testing a recovery target for realism
Day 3: Indicators and Data Collection
- Leading and lagging resilience indicators
- Key risk indicators for continuity and supplier failure
- Data sources: incident logs, system monitoring and test results
- Data quality, ownership and reporting cycles
- Building a resilience scorecard
- Workshop: drafting indicators for three critical services
Day 4: Testing, Exercising and Evaluation
- Designing tabletop, walkthrough and live exercises
- Exercise objectives, injects and observer roles
- Scoring exercise performance against targets
- After-action reviews and root cause analysis
- Evaluating real incidents versus planned responses
- Simulation: running and evaluating a tabletop exercise
Day 5: Assurance, Reporting and Improvement
- Internal audit of continuity arrangements
- Maturity models and gap analysis
- Tracking corrective actions and overdue items
- Management review and board reporting
- Continuous improvement and learning loops
- Action planning and course review
The course is relevant to staff who run, assure or oversee continuity and resilience arrangements, including:
- Business continuity and disaster recovery coordinators
- Operational risk and compliance officers
- Internal auditors and assurance specialists
- Monitoring, evaluation and learning officers
- IT service continuity and information security managers
- Facilities, operations and service delivery managers
- Emergency preparedness officers in government and NGOs
- Bank and insurance resilience teams
Vision Reach Global Consultancy issues a CPD-accredited Certificate of Completion to every participant who attends the full programme and takes part in the simulations and design exercises.
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Frequently Asked Questions About Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course in Dodoma
Everything you need to know about this course before you register.
Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course runs as classroom training in Dodoma, Tanzania, in Monday-to-Friday cohorts that start every four weeks. The venue, daily timings and joining details are sent in your Joining Instructions email ahead of the start date.
The next Dodoma cohort starts on October 26, 2026, and a new intake follows every four weeks. Pick a date under "Upcoming sessions in Dodoma" above and click Register; your seat is confirmed once payment or a signed purchase order is received.
The classroom fee for Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course in Dodoma is USD 1,800 per delegate, covering tuition and course materials. Register 3 or more delegates together and a 5% team discount is applied automatically.
Yes. Besides Dodoma, Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course runs as classroom training in Arusha, Dar es Salaam, and Zanzibar. It also runs as live online training you can join from anywhere in Tanzania, and in-house at your organisation's own premises.
Yes — Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course can be delivered at your offices in Dodoma or at a venue you choose, on dates that suit your team, with case studies tailored to your sector. Message our training advisors to request a proposal.
By the end of the Monitoring and Evaluation of Business Continuity & Operational Resilience programme, you'll be able to define measurable continuity and resilience objectives linked to critical services, review business impact analyses and recovery targets for completeness and realism, develop performance and risk indicators with data sources and reporting frequencies, and plan, observe and evaluate tabletop, simulation and live recovery exercises. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is relevant to staff who run, assure or oversee continuity and resilience arrangements, including: Business continuity and disaster recovery coordinators, Operational risk and compliance officers, Internal auditors and assurance specialists, Monitoring, evaluation and learning officers, IT service continuity and information security managers, Facilities, operations and service delivery managers, Emergency preparedness officers in government and NGOs, and Bank and insurance resilience teams.
Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
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