Live Online Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course
Live online, instructor-led · next cohort Oct 26, 2026 · from USD 800
Organisations spend heavily on collaboration suites, cloud platforms and digital skills programmes, then struggle to say whether anyone changed how they work. Licences sit unused, training attendance is reported as success and the real benefits remain unproven. Across five days, participants learn to monitor and evaluate digital fluency initiatives with discipline. They build a theory of change, define competence levels, set baselines and write indicators that capture adoption, confidence and productivity, rather than simple attendance counts.
Practical sessions cover skills assessments, short surveys, interviews, platform usage analytics, Kirkpatrick-style learning evaluation, cost-benefit reasoning and the interpretation of results for managers. Participants also design dashboards and a learning review process that feeds findings back into training and rollout plans. The course is aimed at learning and development officers, digital transformation leads, ICT trainers, human resource professionals, monitoring and evaluation officers and programme managers in corporates, public institutions, schools and NGOs. Delivery is by classroom, online or in-house, and a CPD-accredited certificate from Vision Reach Global Consultancy follows completion.
At a Glance
How Live Online Training Works
Live online training, led by a trainer in real time, for participants anywhere.
More about live online training →- Format
- Live online, instructor-led
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 800 (KES 80,000)
- Next start dates
- Oct 26, 2026, Nov 23, 2026, Dec 21, 2026
- Certificate
- Certificate of Completion
- What you need
- A computer with a reliable internet connection, a webcam and a headset
About this course
Digital tools only create value when people use them well. Whether the investment is in Microsoft 365, Google Workspace, collaboration platforms or a community digital literacy project, funders and executives increasingly ask for proof that skills improved and work changed. Without a sound monitoring and evaluation approach, that question cannot be answered credibly.
The Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course applies standard evaluation thinking to a subject that is often measured badly. Participants define what digital fluency means for different roles, set performance levels, and design logical frameworks that connect training and tool deployment to behaviour and results. They practise building indicators, selecting sampling approaches, and collecting data through assessments, surveys, observation and system logs.
The later sessions deal with analysis and use. Delegates interpret adoption figures, compare cohorts, test for attribution cautiously and write findings that decision-makers will act on. They also consider how to collect evidence about staff tool use ethically, with consent and proper data protection. The teaching style is workshop based, with templates for baselines, indicator sheets and learning reports that participants adapt to their own settings.
Training Objectives
By the end of the course, participants will be able to:
- Define digital fluency competencies and proficiency levels for different job roles.
- Develop a theory of change and results framework for a digital skills or tools initiative.
- Write SMART indicators for adoption, competence, confidence and productivity.
- Design baseline and endline assessments and short surveys.
- Use platform analytics and system logs as evidence of tool use.
- Apply learning evaluation levels to assess training effectiveness.
- Analyse results, address data limitations and draw cautious conclusions.
- Present findings and recommendations to managers and funders in a usable form.
What you'll learn
Key Takeaways
Participants take back to their organisations:
- A digital fluency competency framework adapted to their roles.
- A results framework and indicator reference sheet.
- Baseline survey and skills test templates.
- A simple adoption dashboard design built on usage data.
- A learning evaluation plan linking training to workplace outcomes.
- A short report format for presenting findings and next steps.
- An ethical monitoring checklist covering consent, anonymisation and access to usage logs.
- A cohort comparison worksheet for tracking change between baseline and endline.
Training Methodology
The course is conducted as a practical clinic, using:
- A running case of a mid-sized organisation introducing new workplace tools
- Template workshops for indicators, surveys and reports
- Hands-on analysis of sample usage and assessment data
- Group critique of evaluation plans
- Time to adapt each tool to the participant's own programme
Day 1: Defining Digital Fluency and Programme Logic
- Digital literacy, fluency and workplace tool proficiency compared
- Role-based competency frameworks
- Theory of change for training and tool rollouts
- Results chains from inputs to organisational outcomes
- Stakeholders and evaluation questions
- Mapping tool rollouts and training already delivered
- Exercise: drafting a logic model for a collaboration suite rollout
Day 2: Indicators and Baselines
- Characteristics of good indicators and common pitfalls
- Adoption, competence, confidence and productivity indicators
- Targets, thresholds and disaggregation by role, gender and age
- Designing a baseline study
- Sampling for staff and learner populations
- Proxy indicators where direct productivity measures are unavailable
- Workshop: writing an indicator sheet
Day 3: Data Collection Methods
- Skills assessments and practical tasks
- Survey design, wording and pilot testing
- Interviews, focus groups and observation of workplace practice
- Usage analytics and licence reports from major platforms
- Data protection and ethics when monitoring staff
- Digital data collection with Microsoft Forms or KoboToolbox
- Lab: building a survey and usage log extract
Day 4: Analysis and Evaluation
- Cleaning and summarising monitoring data
- Comparing cohorts and tracking change over time
- Kirkpatrick levels and return on investment reasoning
- Attribution, contribution and confounding factors
- Mixed-methods synthesis
- Visualising results in Excel and Power BI
- Exercise: analysing a sample adoption data set
Day 5: Reporting, Learning and Improvement
- Dashboards for managers and steering groups
- Writing findings, conclusions and recommendations
- Learning reviews and feedback into training design
- Sustaining digital champions and peer support
- Planning ongoing monitoring routines
- Terms of reference for an external evaluation
- Action plan and course review
The course will benefit professionals responsible for digital capability and its measurement, such as:
- Learning and development and training officers
- Digital transformation and change managers
- ICT trainers and help desk leads
- Monitoring, evaluation and learning officers
- Human resource and talent development professionals
- Education administrators and digital literacy project coordinators
- Programme managers in NGOs and development projects
- Public sector capacity building and e-government staff
Attendance and completion of the practical assignments earn each participant a CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy.
Alongside the certificate, participants keep the indicator sheet, survey instruments and evaluation plan they adapted during the clinic, which provide tangible evidence of the competence developed.
Choose Where You Want to Learn
Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course Venues
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
TanzaniaArushaNext Nov 9· 13 dates$1,900- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
South AfricaPretoriaNext Nov 2· 13 dates$3,200- South AfricaJohannesburgNext Nov 2· 13 dates$3,400
- South AfricaCape TownNext Oct 26· 13 dates$3,800
UAEDubaiNext Oct 26· 13 dates$3,800
GhanaAccraNext Nov 16· 13 dates$4,500
Scroll sideways to see all 18 cities →
Frequently Asked Questions About Live Online Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course
Everything you need to know about this course before you register.
By the end of the Monitoring and Evaluation of Digital Fluency & Workplace Tools programme, you'll be able to define digital fluency competencies and proficiency levels for different job roles, develop a theory of change and results framework for a digital skills or tools initiative, write smart indicators for adoption, competence, confidence and productivity, and design baseline and endline assessments and short surveys. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course will benefit professionals responsible for digital capability and its measurement, such as: Learning and development and training officers, Digital transformation and change managers, ICT trainers and help desk leads, Monitoring, evaluation and learning officers, Human resource and talent development professionals, Education administrators and digital literacy project coordinators, Programme managers in NGOs and development projects, and Public sector capacity building and e-government staff.
Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Monitoring and Evaluation of Digital Fluency & Workplace Tools starts October 26, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Monitoring and Evaluation of Digital Fluency & Workplace Tools Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
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