Unresolved disputes drain management time, freeze projects and damage supplier and client relationships long before a court gives any answer. Organisations that plan how conflicts will be handled, and then run the process properly, settle faster and at lower cost. This five-day programme shows how to move from a plan on paper to a functioning process.
You begin by choosing between negotiation, mediation, conciliation, expert determination, arbitration and litigation for a given conflict. You then draft dispute clauses, appoint neutrals, prepare a case theory and run a mediation session with opening statements, caucuses and settlement agreements. The arbitration days follow the process from the notice and response, through procedural orders, document production, witness evidence and hearings, to the award, costs, challenge and enforcement. Practical work uses commercial, construction, employment and public procurement scenarios. The programme is designed for lawyers, contract managers, procurement and project officers, human resource practitioners, corporate counsel and public officials who handle claims. It is available in classroom, online and in-house formats and concludes with a CPD-accredited certificate and a ready-to-use dispute management plan.
Commercial relationships in every sector carry the risk of disagreement, from late payment and variation claims to termination and employment grievances. How an organisation prepares for and manages these disputes largely determines whether the outcome is a negotiated settlement, a manageable arbitration or an expensive and public court fight.
The Planning and Implementation of Arbitration, Mediation and Dispute Resolution Training Course treats resolution as a managed process rather than a reaction. Participants start by assessing disputes and selecting an appropriate mechanism, then learn to write enforceable dispute resolution clauses, choose institutional or ad hoc rules and appoint mediators and arbitrators. The central days follow each process in sequence: preparing for and conducting mediation, negotiating settlement terms, commencing an arbitration, managing pleadings, evidence and hearings, and securing and enforcing an award, including recognition under the New York Convention. Attention is also given to costs, confidentiality, ethics and the interplay between court and arbitral jurisdiction.
Each topic is applied to simulated disputes so participants practise advocacy, negotiation and case management. The programme closes with the drafting of a dispute management plan for a real or hypothetical matter.
By the end of the course, participants will be able to:
By the close of the course participants take away:
The programme balances legal frameworks with live practice, using:
Day 1: Dispute Landscape and Choice of Process
Day 2: Dispute Clauses and Appointing Neutrals
Day 3: Mediation in Practice
Day 4: Running the Arbitration
Day 5: Awards, Enforcement and Implementation Plan
The programme is aimed at professionals who prevent, manage or decide disputes, such as:
Attendance at all sessions together with completed drafting and simulation exercises earns each participant a CPD-accredited Certificate of Completion from Vision Reach Global Consultancy.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Planning and Implementation of Arbitration, Mediation & Dispute Resolution programme, you'll be able to compare negotiation, mediation, conciliation, arbitration and litigation and choose the right route for a dispute, draft clear, enforceable multi-tier dispute resolution clauses, prepare a case theory, chronology and settlement range before engaging in mediation, and conduct and participate in a mediation session, including joint sessions and caucuses. The full breakdown of topics is covered session by session in the Course Outline tab above.
The programme is aimed at professionals who prevent, manage or decide disputes, such as: Advocates, legal officers and corporate counsel, Contract and commercial managers, Procurement and supply chain officers, Project and construction managers handling claims, Human resource and labour relations practitioners, Public officers in state corporations and county governments, Insurance, banking and real estate professionals, Engineers and quantity surveyors acting as experts, and NGO and development programme managers with partner disputes.
Planning and Implementation of Arbitration, Mediation & Dispute Resolution Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Planning and Implementation of Arbitration, Mediation & Dispute Resolution Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Planning and Implementation of Arbitration, Mediation & Dispute Resolution starts October 26, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Planning and Implementation of Arbitration, Mediation & Dispute Resolution Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Planning and Implementation of Arbitration, Mediation & Dispute Resolution Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Planning and Implementation of Arbitration, Mediation & Dispute Resolution Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Planning and Implementation of Arbitration, Mediation & Dispute Resolution Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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