Live Online Planning and Implementation of Business Continuity & Operational Resilience Training Course
Live online, instructor-led · next cohort Nov 2, 2026 · from USD 800
Many organisations own a continuity plan that has never been tested, sits with one person and no longer matches how the business runs. When a ransomware attack, power failure, flood or supplier collapse strikes, that gap turns a manageable incident into lost revenue, regulatory scrutiny and damaged trust. Over five days you build a working programme and put it into operation. Sessions cover programme scoping and governance, business impact analysis, recovery time and recovery point objectives, maximum tolerable period of disruption, risk assessment and the selection of recovery strategies for people, premises, technology, information and suppliers, aligned with ISO 22301 and ISO 22313.
You then write incident response and recovery plans, set up call trees and crisis communication, design a tabletop exercise and draft a phased implementation roadmap with budgets, owners and milestones. Continuity coordinators, risk and compliance officers, operations managers, ICT and disaster recovery leads, facilities managers and internal auditors in banking, government, health, utilities, NGOs and manufacturing will find it directly usable, and each leaves able to launch or relaunch a programme at work. Classroom, online and in-house formats are offered, and a CPD-accredited certificate is awarded on completion.
At a Glance
How Live Online Training Works
Live online training, led by a trainer in real time, for participants anywhere.
More about live online training →- Format
- Live online, instructor-led
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 800 (KES 80,000)
- Next start dates
- Nov 2, 2026, Nov 30, 2026, Dec 28, 2026
- Certificate
- Certificate of Completion
- What you need
- A computer with a reliable internet connection, a webcam and a headset
About this course
Regulators, insurers, boards and major customers increasingly ask for evidence that an organisation can keep critical services running through disruption, not just a policy document on a shared drive. Expectations have moved from simple disaster recovery towards operational resilience: knowing which services matter most, how long they can be interrupted before harm becomes intolerable, and whether the people, systems and suppliers behind them can actually recover in time.
The Planning and Implementation of Business Continuity & Operational Resilience Training Course follows the lifecycle of a continuity management system as it is built in practice. Participants start by defining scope, policy, roles and a programme charter, then carry out a business impact analysis and continuity risk assessment, map dependencies and set recovery objectives. The middle of the week turns to choosing and costing recovery options, from alternate sites and remote working to backup arrangements and dual sourcing. The final days cover plan writing, awareness and training, exercise design, performance measures, internal audit and management review, closing with a roll-out plan sized to the organisation's maturity.
Teaching is workshop-based. Each participant works through a running case organisation and leaves with templates, worked examples and a draft implementation plan that can be adapted on return to work.
Training Objectives
On completing the programme, participants will be able to:
- Define the scope, policy, governance roles and charter for a continuity programme.
- Conduct a business impact analysis that identifies prioritised activities, dependencies and recovery objectives.
- Assess continuity risks and single points of failure across people, premises, technology, information and suppliers.
- Select and cost recovery strategies that meet agreed recovery time and recovery point objectives.
- Develop incident response, crisis management and recovery plans with clear activation criteria.
- Design and run tabletop and functional exercises that test plans realistically.
- Establish performance indicators, internal audit and management review aligned with ISO 22301.
- Prepare a phased implementation roadmap with resources, owners and milestones.
What you'll learn
Key Takeaways
Each participant returns to work with:
- A programme charter and continuity policy template ready for management approval.
- A completed business impact analysis worksheet for one priority service.
- A dependency map showing the people, systems, sites and suppliers behind that service.
- A recovery strategy options paper with indicative costs.
- A draft incident and recovery plan structure with activation and escalation steps.
- A tabletop exercise scenario, injects and evaluation form.
- A twelve-month implementation roadmap with owners and milestones.
Training Methodology
The programme is run as a guided implementation workshop, with each stage of the lifecycle applied to a running case. It uses:
- Short briefings on each ISO 22301 requirement, followed straight away by applied work
- BIA interview role-plays and worksheet exercises using a realistic case organisation
- Group design of recovery strategies with simple costing
- A live tabletop exercise facilitated by the trainer, with structured debrief
- Template packs participants adapt to their own organisations
- Peer review of each participant's implementation roadmap
Day 1: Programme Foundations and Governance
- Continuity, disaster recovery, crisis management and operational resilience: how they fit together
- Structure of ISO 22301 and supporting guidance in ISO 22313
- Understanding the organisation, its context and interested parties
- Setting programme scope, policy and objectives
- Roles of the board, steering committee, coordinator and plan owners
- Writing a programme charter and securing management commitment
- Assessing current maturity and gaps
- Exercise: scoping the case organisation's programme
Day 2: Business Impact Analysis and Risk Assessment
- Planning BIA interviews, questionnaires and workshops
- Identifying prioritised activities and important business services
- Impact categories: financial, operational, legal, reputational and customer harm
- Setting maximum tolerable period of disruption, RTO and RPO
- Mapping dependencies on people, sites, ICT, information and suppliers
- Continuity risk assessment and single points of failure
- Validating and signing off BIA results
- Workshop: completing a BIA for a priority service
Day 3: Recovery Strategies and Solutions
- Strategy options for people, premises, technology, information and supply chains
- Alternate sites, remote working and work-area recovery
- ICT disaster recovery: backups, replication and cloud recovery options
- Critical supplier continuity and dual sourcing
- Cost-benefit comparison of recovery options
- Gaining approval and budget for chosen strategies
- Case study: recovering a service after a data centre outage
Day 4: Plans, Procedures and Crisis Response
- Plan hierarchy: incident response, crisis management, business recovery and ICT recovery plans
- Activation criteria, escalation paths and decision authority
- Call trees, contact lists and emergency communication tools
- Crisis communication with staff, customers, regulators and the media
- Writing clear, usable procedures and checklists
- Plan storage, version control and accessibility during an incident
- Awareness and training for plan owners and staff
- Exercise: drafting a recovery plan for the case service
Day 5: Exercising, Performance and Roll-Out
- Exercise types: walkthrough, tabletop, simulation and full test
- Designing scenarios, injects and evaluation criteria
- Post-exercise reports and corrective action tracking
- Performance indicators and continuity reporting to management
- Internal audit and management review
- Sequencing implementation: quick wins, phases and resourcing
- Embedding continuity into change, procurement and project processes
- Presenting the implementation roadmap and action planning
Anyone responsible for setting up, refreshing or coordinating continuity arrangements will benefit, particularly:
- Business continuity coordinators and resilience officers
- Enterprise risk managers and compliance officers
- Operations and branch network managers
- ICT managers and disaster recovery leads
- Facilities, security and administration managers
- Internal auditors reviewing continuity arrangements
- Supply chain and procurement managers responsible for critical suppliers
- Public sector officers in ministries, local government and state corporations
- Programme managers in NGOs and development agencies operating in fragile settings
A CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy is awarded to participants who attend the full five days and complete the BIA, plan-writing and exercise-design activities.
The worked templates and roadmap produced during the course provide practical evidence of competence for professional development records.
Choose Where You Want to Learn
Planning and Implementation of Business Continuity & Operational Resilience Training Course Venues
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
TanzaniaArushaNext Nov 9· 13 dates$1,900- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
South AfricaPretoriaNext Nov 2· 13 dates$3,200- South AfricaJohannesburgNext Nov 2· 13 dates$3,400
- South AfricaCape TownNext Oct 26· 13 dates$3,800
UAEDubaiNext Oct 26· 13 dates$3,800
GhanaAccraNext Nov 16· 13 dates$4,500
Scroll sideways to see all 18 cities →
Frequently Asked Questions About Live Online Planning and Implementation of Business Continuity & Operational Resilience Training Course
Everything you need to know about this course before you register.
By the end of the Planning and Implementation of Business Continuity & Operational Resilience programme, you'll be able to define the scope, policy, governance roles and charter for a continuity programme, conduct a business impact analysis that identifies prioritised activities, dependencies and recovery objectives, assess continuity risks and single points of failure across people, premises, technology, information and suppliers, and select and cost recovery strategies that meet agreed recovery time and recovery point objectives. The full breakdown of topics is covered session by session in the Course Outline tab above.
Anyone responsible for setting up, refreshing or coordinating continuity arrangements will benefit, particularly: Business continuity coordinators and resilience officers, Enterprise risk managers and compliance officers, Operations and branch network managers, ICT managers and disaster recovery leads, Facilities, security and administration managers, Internal auditors reviewing continuity arrangements, Supply chain and procurement managers responsible for critical suppliers, Public sector officers in ministries, local government and state corporations, and Programme managers in NGOs and development agencies operating in fragile settings.
Planning and Implementation of Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Planning and Implementation of Business Continuity & Operational Resilience Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Planning and Implementation of Business Continuity & Operational Resilience starts November 2, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Planning and Implementation of Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Planning and Implementation of Business Continuity & Operational Resilience Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Planning and Implementation of Business Continuity & Operational Resilience Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Planning and Implementation of Business Continuity & Operational Resilience Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
Related Training
More Leadership and Management Skills Courses
Strategic Leadership for Senior Managers Training
Key Skills You'll Learn
- Understand core strategic leadership for senior managers principles and how they fit together in practice.
- Apply practical techniques for strategic leadership module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Strategic Talent Management Training
Key Skills You'll Learn
- Understand core strategic talent management principles and how they fit together in practice.
- Apply practical techniques for strategic talent module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Building Trust and Credibility as a Leader Training Course
Key Skills You'll Learn
- Understand core building trust and credibility as a leader principles and how they fit together in practice.
- Apply practical techniques for building trust module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Talent Acquisition and Retention Strategies Training Course
Key Skills You'll Learn
- Understand core talent acquisition and retention strategies principles and how they fit together in practice.
- Apply practical techniques for talent acquisition module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Also Live Online
Other Live Online Courses
A-Z for Risk, Reliability and Safety Management Training
Key Skills You'll Learn
- Master core concepts and frameworks in a-z for risk, reliability and safety man
- Apply practical tools and methodologies to your own organizational context
Vision Reach Global
From $1,500 · KSh 115,000
Accounting for NGOs Using QuickBooks Training
Key Skills You'll Learn
- Master core accounting for ngos using quickbooks training concepts and frameworks.
- Apply relevant tools and techniques in your organizational context.
Vision Reach Global
From $1,500 · KSh 115,000
Accounts Payable and Operations Training Course
Key Skills You'll Learn
- Understand core accounts payable and operations principles and how they fit together in practice.
- Apply practical techniques for accounts payable and operations in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 110,000
Accounts Receivable Management and Development of Credit Policies Training
Key Skills You'll Learn
- Understand core accounts receivable management and development of credit policies principles and how they fit together in practice.
- Apply practical techniques for accounts receivable module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Achievement of Gender Equity in Development Projects Training
Key Skills You'll Learn
- Master core achievement of gender equity in development projects training concepts and frameworks.
- Apply relevant tools and techniques in your organizational context.
Vision Reach Global
From $1,500 · KSh 115,000
Achieving Strategy through Leadership: Strategy and Innovation Training Course
Key Skills You'll Learn
- Understand core achieving strategy through leadership: strategy and innovation principles and how they fit together in practice.
- Apply practical techniques for managing strategic risks in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Looking for a different city or delivery format? See every date for Planning and Implementation of Business Continuity & Operational Resilience Training Course or browse every live online course.