Power cuts, cyber incidents, floods, supplier failure, strikes and pandemics can stop an organisation within hours, and customers and regulators judge it by how fast it recovers. A structured continuity programme turns improvisation into rehearsed response. Over five days you learn how to identify the services that must not fail, measure what an outage costs and set recovery time and recovery point objectives that management can fund.
Sessions follow ISO 22301 and cover risk assessment, business impact analysis, continuity strategies for people, premises, technology and suppliers, incident and crisis management, communication plans and IT disaster recovery coordination. You also examine operational resilience concepts such as impact tolerances and mapping of critical services. The programme finishes with a tabletop exercise and a review cycle for keeping plans current. Business continuity coordinators, risk and compliance officers, operations heads, facilities and IT managers, and public sector and NGO leaders will find the tools immediately usable. Delivery is in the classroom, online or in-house, with a CPD-accredited certificate. Afterwards you can draft a continuity plan, brief executives on gaps and lead a disruption exercise.
Disruption is now a normal operating condition. Organisations depend on connected systems, outsourced suppliers and a handful of critical premises, so a single failure can cascade across customers, staff and partners. Boards, insurers and regulators increasingly expect proof that critical services can be maintained, and not just a binder of plans that nobody has tested.
This course teaches participants to build and sustain a practical programme from the ground up. It starts with governance, policy and scope, then moves through risk assessment and business impact analysis to identify priority activities, dependencies and tolerable downtime. Participants choose and cost recovery strategies, write concise plans that staff can follow under stress, and learn how incident command, crisis communication and recovery teams operate during a real event. The final sessions cover exercising, auditing, maintenance and the link between continuity and wider operational resilience.
Instruction is deliberately applied. Delegates work on a shared organisation scenario, producing an impact analysis, a plan extract and a communication protocol, and take part in a timed tabletop simulation that tests their decisions.
After the programme, participants will be able to:
Participants leave equipped with:
The format is workshop-driven so participants build deliverables as they learn. It combines:
Day 1: Foundations of Continuity and Resilience
Day 2: Risk Assessment and Business Impact Analysis
Day 3: Recovery Strategies and Plans
Day 4: Incident and Crisis Management
Day 5: Exercising, Assurance and Operational Resilience
The course serves staff who plan for or lead through disruption, such as:
Vision Reach Global Consultancy awards a CPD-accredited Certificate of Completion to participants who attend the full programme and contribute to the workshop deliverables and the closing simulation.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Practical Business Continuity & Operational Resilience programme, you'll be able to establish the scope, policy and governance of a continuity programme, conduct a business impact analysis and identify critical activities and dependencies, set recovery time, recovery point and minimum service level objectives, and select and justify recovery strategies for people, premises, technology and suppliers. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course serves staff who plan for or lead through disruption, such as: Business continuity and crisis managers, Risk, compliance and internal audit officers, Operations and branch network managers, IT service continuity and disaster recovery managers, Facilities, security and health and safety managers, Heads of departments in banks, telecoms, utilities and hospitals, County and national government emergency planners, and NGO country directors and programme operations leads.
Practical Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Practical Business Continuity & Operational Resilience Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Practical Business Continuity & Operational Resilience starts October 19, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Practical Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Practical Business Continuity & Operational Resilience Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Practical Business Continuity & Operational Resilience Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Practical Business Continuity & Operational Resilience Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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