Unclear emails, rambling reports and minutes that nobody agrees with cost organisations hours every week and can damage relationships with clients and funders. Five days of focused practice help office professionals write with purpose and record meetings with confidence. You learn to plan a document around its reader, choose plain words, structure messages so the point comes first and edit your own drafts. Writing sessions cover emails, letters, memos, executive summaries, proposals and short reports, with attention to tone, grammar, punctuation and layout.
The second half turns to meetings. You prepare agendas and notice papers, listen for decisions, take notes in real time and convert them into minutes that are accurate, neutral and easy to follow, including action registers with owners and deadlines. Formal board and committee conventions are explained alongside less formal team and project meetings. Executive and personal assistants, secretaries, administrators, company secretarial staff, programme officers, clerks and junior managers in government, NGOs and private firms will benefit. Participants complete live drafting and recording exercises throughout. Delivery is classroom, online or in-house, with a CPD-accredited certificate on completion.
Writing is the way most professional work is judged. A proposal reaches a donor, an incident report reaches a regulator and an email reaches a client long before they meet the author, and each leaves an impression of competence or carelessness. In meetings, the minutes become the official memory of what was decided, who agreed to act and by when, which makes poor minutes a governance and legal risk as well as an inconvenience.
The Practical Business Writing & Minute Taking Training Course develops both skills side by side. Participants begin by analysing purpose and audience, then practise structuring documents, writing in plain English, using active voice, and choosing a suitable tone for superiors, peers and external parties. They sharpen grammar, punctuation, vocabulary and proofreading habits, and learn to present information with headings, bullet points and tables. The minute taking sessions cover the secretary's role before, during and after a meeting, agenda preparation, note-taking techniques, distinguishing discussion from decision, and the different styles of minutes used for boards, committees and project teams. Participants also learn how to follow up actions, handle disputes over wording and store records securely.
Throughout, learning is by doing. Participants write, swap and edit each other's work and record recorded role-play meetings, finishing with a personal template pack for emails, reports, agendas and minutes.
By the end of the course, participants will be able to:
Participants leave the course with:
Writing and recording are skills built through repetition and feedback, so the programme relies on:
Day 1: Foundations of Effective Business Writing
Day 2: Emails, Letters and Memos
Day 3: Reports, Proposals and Editing
Day 4: Meetings and Preparing to Take Minutes
Day 5: Writing and Managing Minutes
The course is suited to anyone who writes for the organisation or records its meetings, including:
Participants who attend the full programme and complete the writing and minute taking exercises are awarded a Certificate of Completion by Vision Reach Global Consultancy, carrying CPD accreditation.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Practical Business Writing & Minute Taking programme, you'll be able to plan business documents around purpose, audience and the action required, write clear, concise emails, letters and memos in an appropriate tone, structure reports, proposals and executive summaries logically, and edit and proofread for grammar, punctuation, consistency and style. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is suited to anyone who writes for the organisation or records its meetings, including: Executive assistants and personal assistants, Secretaries and administrative officers, Company secretarial and board support staff, Office managers and receptionists moving into administrative roles, Programme and project officers who prepare reports, Records and registry staff, Junior and middle managers who draft correspondence, and Clerks to committees and councils in the public sector.
Practical Business Writing & Minute Taking Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Practical Business Writing & Minute Taking Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Practical Business Writing & Minute Taking starts October 12, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Practical Business Writing & Minute Taking Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Practical Business Writing & Minute Taking Training Course is pitched at all levels professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Practical Business Writing & Minute Taking Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Practical Business Writing & Minute Taking Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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