When floods, drought, fires or conflict displace people, the quality of information reaching communities and responders often decides how many are reached in time. Over five days you learn to build and run the information flows that sit behind an effective emergency response. Sessions cover early warning dissemination, the Common Alerting Protocol, SMS and radio alerts, community feedback channels, rumour tracking and the use of dashboards, GIS maps and open data platforms during an operation.
You also work through data protection, information sharing agreements, inclusive messaging for people with disabilities and low literacy, and coordination through cluster and incident command structures. Emergency managers, county disaster officers, humanitarian information managers, communications officers and NGO programme staff will gain the most. Delivery is classroom in cities such as Nairobi, Kampala and Dar es Salaam, online, or in-house for your organisation. Afterwards you can draft a public information plan, set up an alert and feedback workflow, and brief the media under pressure. A CPD-accredited Certificate of Completion is issued by Vision Reach Global Consultancy.
Disasters are as much an information emergency as a physical one. Warnings that arrive late, in the wrong language or through a channel people do not use cost lives, while unchecked rumours can drive panic, block aid access and erode trust in the agencies responding. Governments, humanitarian organisations and utilities across Africa are being asked to show that their public information arrangements are planned, tested and inclusive well before the next flood, drought or outbreak.
This programme follows the disaster cycle. Participants begin with the information needs of affected people and responders, then map the systems that meet them: hazard monitoring, early warning chains, emergency operations centre reporting, situation reports, and the public channels that carry them. They study the Common Alerting Protocol, multi-channel alerting by SMS, radio, social media and community networks, and the discipline of verified, consistent messaging. Later sessions cover information management for coordination, two-way communication with communities, data protection, and how to evaluate whether messages were received and acted on.
Learning is practical. Participants work on a simulated emergency, build alert templates and a situation dashboard, and leave with a draft information plan for their own institution that can be adapted and tested with partners.
By the end of the course, participants will be able to:
Participants leave with practical tools they can put to work immediately:
Learning is built around simulated emergencies rather than lectures. Sessions include:
Day 1: Information in the Disaster Cycle
Day 2: Early Warning Systems and Alerting
Day 3: Information Management for Coordination
Day 4: Communicating with Communities and the Media
Day 5: Data Protection, Evaluation and Planning
The programme suits people who gather, manage or communicate information in emergencies, including:
Delegates who attend the sessions and complete the scenario exercises receive a CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Public Information Systems in Disaster Management programme, you'll be able to map the information needs of affected communities, responders and decision makers across the disaster cycle, design an early warning dissemination chain that reaches people through several channels, draft alert messages that are clear, actionable and consistent with the common alerting protocol, and set up community feedback and complaints mechanisms and use them to adjust a response. The full breakdown of topics is covered session by session in the Course Outline tab above.
The programme suits people who gather, manage or communicate information in emergencies, including: Disaster risk reduction and emergency management officers in national and county governments, Humanitarian information management officers, Communications and public relations officers in relief agencies, Meteorological and hydrological service staff, Red Cross and Red Crescent volunteers and branch coordinators, NGO programme managers working in resilience and relief, Radio and media professionals covering emergencies, Emergency operations centre staff and ICT officers, and Development partner staff supporting preparedness.
Public Information Systems in Disaster Management Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Public Information Systems in Disaster Management Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Public Information Systems in Disaster Management starts October 26, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Public Information Systems in Disaster Management Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Public Information Systems in Disaster Management Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Public Information Systems in Disaster Management Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Public Information Systems in Disaster Management Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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