A single incident, whether a data breach, a workplace accident, a fraud allegation or a viral rumour, can erase years of trust within hours. Organisations that have mapped their risks and rehearsed their response speak first, speak consistently and recover faster. Over five days, communication, risk and senior management professionals learn to build that readiness. You identify and rate reputational risks, run stakeholder analysis, and link communication risk to enterprise risk registers and early warning monitoring.
The programme then moves to response: crisis team structures, escalation protocols, approval chains, holding statements, Q&A documents, spokesperson preparation, press conferences, internal and staff messaging, and social media monitoring and rumour control. Simulations put you through a fast-moving incident with media calls, online criticism and regulator enquiries. Final sessions cover recovery communication, post-crisis review and embedding learning in policy. Communications and PR officers, corporate affairs managers, risk and compliance officers, HR heads, operations managers and executives from public bodies, NGOs, banks and private companies will find it directly useful. Delivery is classroom, online or in-house with a CPD-accredited certificate. Afterwards you can produce a tested crisis communication plan and lead a response under pressure.
Crises rarely begin as communication problems, but they are often judged as such. How quickly an organisation acknowledges an event, how clearly it explains what is being done and whether its words match its actions determine whether stakeholders keep their confidence. Social media has shortened the available response time from days to minutes, and information that leaders do not supply will be supplied by others.
This programme treats crisis communication as a risk discipline rather than a media skill alone. Participants first learn to identify and assess reputational and communication risks, using risk registers, scenario thinking, issues monitoring and stakeholder mapping. They then design the machinery of response: crisis definitions and triggers, a response team with clear roles, decision and approval rights, contact lists, message libraries and spokesperson arrangements. Sessions cover tone, empathy and accountability in public statements, handling hostile interviews, engaging affected families, employees and regulators, and managing digital channels and misinformation.
Learning is practical and rehearsal based. Participants draft documents, take part in timed simulations with injected developments and receive coaching on delivery. The course closes with recovery planning, post-crisis review techniques and a finished plan tailored to each participant's organisation.
By the end of the course, participants will be able to:
Participants leave with a ready-to-use response capability, including:
The programme is rehearsal driven, because crisis skills are built by practice rather than reading. Participants will experience:
Day 1: Reputational Risk and Early Warning
Day 2: Stakeholders and Strategy
Day 3: Crisis Plans, Teams and Messages
Day 4: Media, Spokespeople and Digital Response
Day 5: Simulation, Recovery and Review
The course is designed for people who prepare for or lead the response to organisational crises, including:
Participants who take part in all sessions and simulations are awarded a CPD-accredited Certificate of Completion by Vision Reach Global Consultancy, confirming their preparation in crisis and strategic communication risk management.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Risk Management for Crisis & Strategic Communication programme, you'll be able to identify, rate and record reputational and communication risks in a risk register, map stakeholders and anticipate their information needs during an incident, define crisis triggers, escalation levels and decision rights, and draft holding statements, key messages and q&a documents under time pressure. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is designed for people who prepare for or lead the response to organisational crises, including: Communications, PR and corporate affairs managers, Risk, compliance and business continuity officers, Chief executives, directors and their chiefs of staff, HR and employee relations managers, Operations, HSE and security managers, Spokespersons and media liaison officers in government bodies, Social media and digital communication managers, and NGO and humanitarian agency communication leads.
Risk Management for Crisis & Strategic Communication Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Risk Management for Crisis & Strategic Communication Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Risk Management for Crisis & Strategic Communication starts October 12, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Risk Management for Crisis & Strategic Communication Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Risk Management for Crisis & Strategic Communication Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Risk Management for Crisis & Strategic Communication Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Risk Management for Crisis & Strategic Communication Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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