Implement systematic supplier performance management. Learn to develop performance metrics, create supplier scorecards, conduct regular evaluations, and drive performance improvement initiatives that ensure supplier accountability and continuous quality enhancement.
Upcoming sessions in Johannesburg
This 5-day course covers supplier performance measurement and management systems. Participants learn to define meaningful performance metrics, design balanced scorecards, collect and analyze supplier data, and conduct performance reviews that inform supplier decisions and improvement initiatives.
The programme includes performance communication, incentive alignment, and improvement collaboration approaches that motivate supplier excellence and strengthen partnerships through transparent performance management.
Throughout the programme, participants work through realistic scenarios drawn from public procurement bodies, commercial supply chains, logistics operations, and donor-funded tendering environments, examining how supplier performance measurement and evaluation is applied in practice and where it most often breaks down. Delegates will develop practical skill in designing appropriate frameworks, selecting and applying the right tools for designing balanced supplier scorecards, interpreting findings, and communicating conclusions clearly to colleagues, management and external stakeholders. Sessions move deliberately from principles to application, so that each technique introduced is practised against a realistic problem before the programme moves on — strengthening both individual effectiveness and the wider capability of the organizations delegates return to.
By the end of this course, participants will be able to:
By the end of the Supplier Performance Measurement and Evaluation Training, participants will leave with:
This training course adopts a practical, participant-centered learning approach that builds supplier performance measurement and evaluation expertise, strengthens analytical capability and develops confident professional judgement. The methodology combines specialist facilitation, applied hands-on experience and globally recognized professional practice, so that delegates return able to apply what they have learned immediately rather than in theory only.
Methodology includes:
Day 1: Building the Supplier Performance Measurement Framework
Day 2: Designing Balanced Supplier Scorecards
Day 3: Performance Data Collection, Validation and Analysis
Day 4: Conducting Supplier Reviews and Communicating Feedback
Day 5: Driving Improvement, Recognition and Programme Maturity
Supplier Performance Measurement and Evaluation Training is built for practitioners who own vendor scorecards, sit in quarterly business reviews, or answer for supplier quality, delivery and cost outcomes.
Participants who finish all five days receive a Certificate of Completion from Vision Reach Global Consultancy, confirming their ability to define supplier performance metrics, build balanced scorecards, and run structured evaluation and improvement cycles with suppliers.
The certificate confirms attendance and successful participation, is recognized by employers across the public, private and development sectors, and can be verified directly with Vision Reach Global Consultancy on request.
Everything you need to know about this course before you register.
By the end of the Supplier Performance Measurement and Evaluation Training programme, you'll be able to define supplier performance metrics, design balanced supplier scorecards, collect and validate performance data, and analyze supplier performance trends. The full breakdown of topics is covered session by session in the Course Outline tab above.
Supplier Performance Measurement and Evaluation Training is built for practitioners who own vendor scorecards, sit in quarterly business reviews, or answer for supplier quality, delivery and cost outcomes. Typical delegates include Procurement Officers and Buyers managing scheduled supplier reviews, Supplier Quality Engineers and Vendor Quality Inspectors, Category and Sourcing Managers accountable for supplier panels, Contract Administrators tracking service levels and KPI compliance, Supply Chain Analysts responsible for performance data and dashboards, Supplier Relationship and Vendor Managers leading improvement plans, and Logistics and Stores Managers monitoring delivery reliability and lead times.
Supplier Performance Measurement and Evaluation Training typically runs as 5 Days. It's available as in-person classroom training — every course can also be delivered on-site for your team on dates that suit you.
Supplier Performance Measurement and Evaluation Training is scheduled in-classroom in Mombasa, Kenya, Naivasha, Kenya, Nairobi, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Supplier Performance Measurement and Evaluation Training starts October 12, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a CPD-accredited Certificate of Completion for Supplier Performance Measurement and Evaluation Training from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Supplier Performance Measurement and Evaluation Training is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Supplier Performance Measurement and Evaluation Training vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Supplier Performance Measurement and Evaluation Training can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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Managing Director
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Program Manager
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