Regulators, insurers and boards no longer accept a continuity plan on trust. They want evidence that critical services can stay within defined limits of disruption, and that evidence is built from data: recovery tests, incident records, supplier performance, system availability and the results of business impact analysis. Many organisations hold this information in separate spreadsheets, service desk tools and audit files, so resilience reporting becomes slow, inconsistent and hard to defend.

The Data and Analytics for Business Continuity & Operational Resilience Training Course shows participants how to bring those sources together and use them for decisions. Day one sets out the measures that matter and the data model behind them. Participants then structure BIA results and dependency maps, design key risk indicators with thresholds and escalation rules, and build a dashboard that links each critical service to its people, technology, facilities and suppliers. Day four applies scenario analysis, stress testing and basic simulation to impact tolerances, and the final day turns incident and exercise results into lessons, trend analysis and board-level reporting aligned with ISO 22301 and ISO 22316.

Teaching is workshop-based. Participants work on a sample organisation's continuity data in Excel and Power BI, clean and reconcile it, and present findings to peers acting as a risk committee. Each person leaves with a draft indicator set and a reporting template they can adapt for their own organisation.

On completing the programme, participants will be able to:

• Define the data, metrics and sources needed to evidence continuity and resilience performance.
• Structure business impact analysis results to set and test RTO, RPO and maximum tolerable period of disruption.
• Map dependencies between important business services, systems, sites, staff and suppliers.
• Design key risk indicators with thresholds, owners and escalation triggers.
• Build an interactive resilience dashboard in Power BI or Excel.
• Apply scenario analysis and simulation to test whether impact tolerances would be breached.
• Analyse incident, near-miss and exercise data to identify recurring weaknesses.
• Prepare concise resilience reports for executive committees, boards and regulators.

Participants typically work where continuity planning meets risk and data, for example:

• Business continuity and resilience managers
• Operational risk managers and analysts
• IT service continuity and disaster recovery leads
• Crisis and incident management coordinators
• Internal auditors reviewing continuity arrangements
• Data analysts and BI developers supporting risk teams
• Third-party and vendor risk officers
• Compliance officers in banks, insurers and payment providers
• Resilience leads in utilities, telecoms, health and public agencies

By the final session, each participant will have:

• A resilience data dictionary listing measures, definitions, sources and owners.
• A cleaned BIA dataset with recovery objectives for a set of business services.
• A dependency map showing single points of failure across people, technology and suppliers.
• A draft key risk indicator set with amber and red thresholds.
• A working resilience dashboard template built in Power BI or Excel.
• Scenario test results for at least two severe but plausible disruptions.
• A one-page board resilience report format ready for adaptation.

Learning is applied to data from the first morning. The programme uses:

• Short briefings on resilience standards and the measures they require
• A sample organisation's BIA, incident and supplier datasets for hands-on cleaning and analysis
• Guided Excel and Power BI labs, with templates participants keep
• Scenario workshops where teams stress-test services against impact tolerances
• Peer review of dashboards and indicator sets
• A final presentation to a mock risk committee

A CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy is awarded to participants who attend the full five days and complete the data labs and scenario exercises.

The dashboard, indicator set and board report produced during the course provide practical evidence of the skills gained.