As reporting, analytics and automation depend ever more heavily on core business systems, the people who run the data estate carry more responsibility than their job titles suggest. A failed overnight load, a corrupted ERP master record or an unnoticed schema change can stop invoicing, distort dashboards and shake confidence in the whole data function. Leaders must therefore combine sound technical judgement with the ability to organise teams, manage demand and show value.

This programme is written for people who already understand data technology and now lead others who build and run it. The technical thread reviews how operational databases, data warehouses, lakes and streaming services fit together, how ERP data is extracted, mapped, cleansed and governed, and which design decisions affect resilience, performance and cost. The leadership thread covers setting direction, translating business demand into a prioritised backlog, defining service levels and error budgets, running incident reviews, applying DataOps practices, managing suppliers and cloud spend, and developing a strong engineering culture.

The final days turn learning into practice through an integrated review of a case platform. Participants analyse its weaknesses, propose a roadmap and present performance measures to a simulated executive committee, using templates they can take back to their own teams.

By the end of the programme, participants will be able to:

• Evaluate data platform architectures and recommend direction that fits business needs and budget.
• Specify reliability targets, service levels and monitoring for pipelines and databases.
• Oversee database operations covering backup, recovery, security and performance management.
• Direct the extraction, integration and quality control of ERP data.
• Prioritise demand from business units using transparent criteria and a managed backlog.
• Apply DataOps, incident and change management practices within engineering teams.
• Control cloud and licence costs and manage vendor performance.
• Set team goals, measure performance and coach engineers and administrators.

The programme is intended for those who lead or are about to lead data and ERP data functions, including:

• Heads of data engineering and data platform managers
• IT managers and chief information officer office staff
• Senior database administrators moving into management
• ERP data owners, SAP and Oracle functional leads
• Analytics and business intelligence managers
• Technical project and programme managers
• Data architects with growing team responsibilities
• Government and bank IT leaders responsible for core systems

Participants leave the programme with:

• An architecture options paper and roadmap outline for their own platform.
• A draft set of service level objectives and an incident review template.
• A prioritisation framework for incoming data requests.
• An ERP data quality and integration control checklist.
• A team performance scorecard covering delivery, reliability and cost.
• A 90-day leadership plan for improving their function.

The ten days alternate between technical review and leadership practice. Participants will take part in:

• Architecture reviews of case data platforms with sample metrics and incident logs
• Workshops writing service level objectives, backlogs and scorecards
• Simulations of prioritisation and executive committee discussions
• Role plays on coaching and performance conversations
• Peer learning among leaders from different industries
• A closing review assignment that applies all tools to one case

Participants who complete the ten days and the review assignment receive a CPD-accredited Certificate of Completion, issued by Vision Reach Global Consultancy.