Employees now expect the same speed and convenience from their employer's HR services that they get from consumer apps. At the same time, leaders want reliable workforce data to guide decisions on hiring, pay, skills and retention. HR departments that depend on manual processes find it difficult to meet either expectation and spend most of their capacity on administration instead of advising the business.

The Leadership and Performance in Digital HR & Process Automation Training Course is aimed at people who must lead this transition, not merely operate software. It opens with a vision of the digital HR function and a method for assessing current maturity. Participants then document and improve processes before automating them, using process mapping and lean principles. The programme reviews the HR technology landscape, from core HRIS and applicant tracking to learning platforms, performance tools, payroll integration and self-service portals, and shows how workflow automation, robotic process automation and AI assistants fit.

Leadership is a theme throughout: building the business case, engaging staff and unions, managing resistance, protecting personal data and measuring success. Participants work on a live process from their own organisation, so that by the end they have a prioritised automation roadmap with benefits, risks, costs and a rollout schedule.

By the end of the course, participants will be able to:

• Assess the digital maturity of an HR function and set a transformation vision.
• Map and redesign HR processes to remove delay, duplication and manual handling.
• Define system requirements and evaluate HRIS and talent platform options.
• Identify HR tasks suitable for workflow automation, RPA and AI support.
• Design automated flows for hiring, onboarding, leave, appraisal and exit.
• Build HR metrics and dashboards that inform management decisions.
• Apply data protection, access control and ethical safeguards to HR systems.
• Lead change by engaging stakeholders and managing resistance to new systems.

The programme is designed for people who lead or support HR change, including:

• HR directors and heads of human resources
• HR managers and HR business partners
• Talent acquisition and learning and development managers
• Payroll, compensation and benefits specialists
• HRIS administrators and HR systems analysts
• IT and business process managers working with HR
• Organisation development and transformation leads
• HR consultants advising clients on digital change

Participants return to their organisations with:

• A current-state and future-state map of at least one major HR process.
• A requirements checklist and scoring grid for choosing an HR system.
• A ranked list of automation candidates with expected time and cost savings.
• A sample HR dashboard specification with metric definitions.
• A stakeholder and change management plan for rollout.
• A one-page business case ready to present to executives.

The programme is built for experienced HR leaders and is organised around a project of the participant's choosing. It includes:

• Process mapping clinics using participants' real HR workflows
• Demonstrations of typical HR platform features and automated approvals
• Comparative case studies of digital HR rollouts that succeeded and stalled
• Vendor scoring simulation with competing proposals
• Executive pitch practice with peer and facilitator challenge

Participants who attend the full programme and present their automation roadmap are issued a CPD-accredited Certificate of Completion by Vision Reach Global Consultancy.