Regulators, insurers, boards and major customers increasingly ask for evidence that an organisation can keep critical services running through disruption, not just a policy document on a shared drive. Expectations have moved from simple disaster recovery towards operational resilience: knowing which services matter most, how long they can be interrupted before harm becomes intolerable, and whether the people, systems and suppliers behind them can actually recover in time.

The Planning and Implementation of Business Continuity & Operational Resilience Training Course follows the lifecycle of a continuity management system as it is built in practice. Participants start by defining scope, policy, roles and a programme charter, then carry out a business impact analysis and continuity risk assessment, map dependencies and set recovery objectives. The middle of the week turns to choosing and costing recovery options, from alternate sites and remote working to backup arrangements and dual sourcing. The final days cover plan writing, awareness and training, exercise design, performance measures, internal audit and management review, closing with a roll-out plan sized to the organisation's maturity.

Teaching is workshop-based. Each participant works through a running case organisation and leaves with templates, worked examples and a draft implementation plan that can be adapted on return to work.

On completing the programme, participants will be able to:

• Define the scope, policy, governance roles and charter for a continuity programme.
• Conduct a business impact analysis that identifies prioritised activities, dependencies and recovery objectives.
• Assess continuity risks and single points of failure across people, premises, technology, information and suppliers.
• Select and cost recovery strategies that meet agreed recovery time and recovery point objectives.
• Develop incident response, crisis management and recovery plans with clear activation criteria.
• Design and run tabletop and functional exercises that test plans realistically.
• Establish performance indicators, internal audit and management review aligned with ISO 22301.
• Prepare a phased implementation roadmap with resources, owners and milestones.

Anyone responsible for setting up, refreshing or coordinating continuity arrangements will benefit, particularly:

• Business continuity coordinators and resilience officers
• Enterprise risk managers and compliance officers
• Operations and branch network managers
• ICT managers and disaster recovery leads
• Facilities, security and administration managers
• Internal auditors reviewing continuity arrangements
• Supply chain and procurement managers responsible for critical suppliers
• Public sector officers in ministries, local government and state corporations
• Programme managers in NGOs and development agencies operating in fragile settings

Each participant returns to work with:

• A programme charter and continuity policy template ready for management approval.
• A completed business impact analysis worksheet for one priority service.
• A dependency map showing the people, systems, sites and suppliers behind that service.
• A recovery strategy options paper with indicative costs.
• A draft incident and recovery plan structure with activation and escalation steps.
• A tabletop exercise scenario, injects and evaluation form.
• A twelve-month implementation roadmap with owners and milestones.

The programme is run as a guided implementation workshop, with each stage of the lifecycle applied to a running case. It uses:

• Short briefings on each ISO 22301 requirement, followed straight away by applied work
• BIA interview role-plays and worksheet exercises using a realistic case organisation
• Group design of recovery strategies with simple costing
• A live tabletop exercise facilitated by the trainer, with structured debrief
• Template packs participants adapt to their own organisations
• Peer review of each participant's implementation roadmap

A CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy is awarded to participants who attend the full five days and complete the BIA, plan-writing and exercise-design activities.

The worked templates and roadmap produced during the course provide practical evidence of competence for professional development records.