Operational disruption is now treated by supervisors, investors and the public as a governance failure rather than bad luck. Cyber incidents, power and connectivity outages, pandemics, extreme weather and supplier failure can stop critical services, and organisations are increasingly asked to demonstrate, not just assert, that they can withstand and recover from them.

The Policy and Regulatory Frameworks for Business Continuity & Operational Resilience Training Course gives senior practitioners the framework to meet that expectation. It begins with the policy landscape, comparing international standards and regulatory approaches, and clarifying the shift from recovery plans to outcome-based resilience. Participants then learn how to identify critical services, set impact tolerances, map dependencies and design testing that exposes real weaknesses. Sessions on third-party and ICT risk, crisis governance and reporting show how responsibilities are allocated from board to front line and how evidence is kept for supervisors and auditors.

The course is delivered through policy drafting workshops, scenario exercises and review of sample documents. Participants build a policy framework, a service mapping and a testing plan during the week and finish with a board-level assurance paper. Prior exposure to risk, compliance, operations or IT management is expected.

On completion, participants will be able to:

• Compare ISO 22301 and related standards with regulatory expectations for operational resilience.
• Draft a business continuity and resilience policy with clear scope, roles and approval lines.
• Conduct business impact analysis and identify important business services.
• Set impact tolerances and justify them to senior management.
• Map people, process, technology, facilities and suppliers behind critical services.
• Design scenario testing and exercise programmes that evidence capability.
• Govern outsourcing, third-party and ICT dependencies within the resilience framework.
• Prepare assurance reports and incident disclosures for boards and regulators.

The course is intended for leaders and specialists responsible for resilience, risk and assurance, including:

• Heads of risk and enterprise risk managers
• Compliance and regulatory affairs officers
• Business continuity and disaster recovery managers
• Operations, IT and information security directors
• Internal auditors and assurance providers
• Board and audit committee secretaries
• Public sector planners and emergency management officers
• Outsourcing, vendor and supply chain managers

Participants complete the programme with:

• A policy framework template aligned to ISO 22301 and supervisory expectations.
• A list of important business services with draft impact tolerances.
• A dependency map for one critical service, from people to suppliers.
• A scenario testing calendar with success criteria and reporting lines.
• A board assurance report outline showing evidence of resilience.
• A gap analysis of their organisation's current continuity governance.

The course is built for policy and governance work rather than plan writing alone. Methods include:

• Expert presentations on standards and regulatory approaches
• Document clinics reviewing extracts of sample policies and impact analyses
• Scenario exercises with injects that test decision-making under pressure
• Small-group drafting of policy, tolerance and testing documents
• Open discussion on obstacles in participants' own sectors

Participants who attend every session and contribute to the drafting exercises receive a CPD-accredited Certificate of Completion from Vision Reach Global Consultancy, confirming their completion of the programme.