Employees now expect to apply for leave, view payslips and update their records on a phone as easily as they bank or shop. Management expects the HR function to supply workforce data on demand and to cut administrative cost. Meeting both expectations with paper files and spreadsheets is no longer practical, particularly for organisations with dispersed staff and multiple locations.

The Strategic Digital HR & Process Automation Training Course helps HR professionals lead this change rather than react to it. It opens with the case for digital HR and a diagnostic of current maturity. Participants learn process mapping, identify candidates for automation and redesign workflows before any software is bought. The technology section explains the main HR system types, how modules fit together, what to ask vendors and how to handle data migration and integration. Further sessions explore people analytics, employee experience, data protection, and responsible use of automation and AI. The course finishes with change management, adoption and measuring return.

Participants work on their own processes and sample documents throughout. They complete a process map, a business case outline and a roadmap that are ready to take to management.

By the end of the course, participants will be able to:

• Assess the digital maturity of an HR function and set priorities.
• Map and redesign HR processes for efficiency before automating them.
• Identify the best automation candidates using effort and benefit criteria.
• Compare HRIS, payroll and applicant tracking options against defined requirements.
• Design digital workflows for onboarding, leave, approvals and employee requests.
• Use HR metrics and dashboards to support workforce decisions.
• Apply data protection and security principles to employee records.
• Prepare a business case and plan adoption for new HR systems.

The course is designed for HR and related professionals who shape or run people systems:

• HR directors and managers
• HR business partners
• Payroll, compensation and benefits officers
• Talent acquisition and onboarding specialists
• HR records and information officers
• IT and systems staff supporting HR platforms
• Public service and county personnel officers
• Organisational development and change practitioners

Participants take away:

• A mapped and redesigned version of one of their own HR processes.
• An automation prioritisation matrix for their function.
• A requirements checklist and vendor question list for HR systems.
• A short business case outline with estimated savings.
• An adoption and communication plan for employees and managers.

Participants apply every concept to their own workplace:

• Process mapping workshops on real HR workflows
• Demonstrations of typical HR system screens and workflows
• Scoring exercises to compare vendors and options
• Business case drafting with a facilitator's review
• Peer discussion of change challenges

On satisfactory attendance and completion of the practical tasks, participants are awarded a CPD-accredited Certificate of Completion by Vision Reach Global Consultancy.