Live Online Advanced Business Continuity & Operational Resilience Training Course
Live online, instructor-led · next cohort Nov 9, 2026 · from USD 800
Power failures, cyber incidents, supplier collapse, floods and civil disruption rarely arrive one at a time, and organisations that rehearsed only a single scenario discover the gaps when it matters. Five days equip experienced continuity and risk professionals to build resilience that survives complex, overlapping disruption. Participants conduct business impact analysis, set recovery time and recovery point objectives, map critical services and dependencies, and test third-party and supply chain exposure. Sessions align programme design to ISO 22301, covering policy, governance, metrics and management review, and link continuity with enterprise risk, crisis communication, ICT recovery and impact tolerance thinking used in operational resilience.
The second half is practical: designing recovery strategies, writing playbooks, running tabletop and live exercises, and learning from incidents. The programme is intended for business continuity managers, risk and compliance heads, operations directors, ICT and security managers, and facilities and emergency planners in banks, utilities, government agencies, NGOs and large enterprises. It is offered in classroom, online and in-house formats with a CPD-accredited certificate. Afterwards you can defend a continuity strategy to an executive committee and prove that it works.
At a Glance
How Live Online Training Works
Live online training, led by a trainer in real time, for participants anywhere.
More about live online training →- Format
- Live online, instructor-led
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 800 (KES 80,000)
- Next start dates
- Nov 9, 2026, Dec 7, 2026, Jan 4, 2027
- Certificate
- Certificate of Completion
- What you need
- A computer with a reliable internet connection, a webcam and a headset
About this course
Resilience is no longer a back-office concern. Boards, regulators and customers expect critical services to continue through disruption, or to be restored within tolerances that were agreed in advance. Basic continuity plans that sit in a binder are not enough when disruption is digital, interconnected and fast moving.
This advanced programme assumes participants already know the vocabulary and want to raise the standard of their continuity management system. It begins by moving from plan-centred thinking to service-centred resilience, using critical services, impact tolerances and dependency mapping. Participants then deepen business impact analysis and risk assessment, evaluate strategic options for people, premises, technology and suppliers, and examine how a mature system is governed, resourced and audited against ISO 22301. Later sessions address crisis leadership, decision logging, stakeholder messaging and the specific demands of ICT disaster recovery and cyber incident response.
The final part of the course is devoted to exercising and improvement. Participants design a scenario, run it under pressure, record findings and convert them into a corrective action plan that management can track.
Training Objectives
By the end of the course, participants will be able to:
- Map critical services, their dependencies and impact tolerances across an organisation.
- Conduct a rigorous business impact analysis and set justified recovery objectives.
- Assess disruption risk, including supplier, cyber and concentration risk.
- Evaluate and select continuity strategies for people, sites, technology and suppliers.
- Structure a continuity management system that meets the requirements of ISO 22301.
- Lead crisis management teams and manage communication during a major incident.
- Design, run and evaluate exercises and convert findings into improvement actions.
What you'll learn
Key Takeaways
Participants leave with working tools and a plan of action:
- A critical service and dependency map for their own organisation.
- A business impact analysis template with a defensible method for recovery objectives.
- A gap analysis against ISO 22301 clauses with priorities.
- A crisis playbook outline with roles, triggers and communication templates.
- An exercise design pack including scenario, injects and evaluation form.
- A board-ready summary that explains resilience in terms of risk and cost.
Training Methodology
The sessions treat participants as peers and concentrate on the harder judgements in resilience work. They include:
- Facilitated workshops on real services brought by delegates
- Critique of anonymised plans and impact analyses to expose common flaws
- A pressured crisis simulation with timed injects and an observer debrief
- Standards clause walk-throughs with practical interpretation
- Peer coaching on presenting a resilience case to executives
Day 1: From Continuity Plans to Operational Resilience
- Resilience, continuity and risk management: how they relate
- Critical services, important business services and impact tolerance
- Dependency mapping across people, process, technology and suppliers
- Regulatory and stakeholder expectations for resilience
- Lessons from major disruptions in the region
- Workshop: mapping a critical service end to end
Day 2: Advanced Impact and Risk Analysis
- Business impact analysis methods and common weaknesses
- Setting recovery time, recovery point and minimum service objectives
- Threat and vulnerability assessment for continuity
- Single points of failure and concentration risk
- Third-party and supply chain resilience
- Exercise: challenging a flawed impact analysis
Day 3: Strategy and the Management System
- Choosing continuity strategies and weighing cost against tolerance
- Alternative sites, remote working and workforce resilience
- ISO 22301 requirements: context, leadership, planning and support
- Policy, roles, metrics and management review
- Integrating continuity with ISO 31000 risk management
- Gap analysis against the standard
Day 4: Crisis Leadership, ICT and Cyber Recovery
- Crisis management team structure, authority and decision logs
- Incident escalation criteria and activation triggers
- Crisis communication with staff, customers, regulators and media
- ICT disaster recovery and cyber incident response coordination
- Writing practical response and recovery playbooks
- Simulation: the first four hours of a major incident
Day 5: Exercising, Assurance and Improvement
- Exercise types: walkthrough, tabletop, simulation and live test
- Designing scenarios and injects that stretch participants
- Evaluating exercise results and recording findings
- Audit, internal review and continual improvement under ISO 22301
- Reporting resilience to the board and senior committees
- Action planning for each participant's organisation
Because the content is advanced, it is aimed at practitioners with prior exposure to continuity or risk work, such as:
- Business continuity and resilience managers
- Enterprise risk and compliance heads
- Operations and service delivery directors
- ICT, disaster recovery and information security managers
- Emergency, facilities and safety planners
- Internal auditors reviewing resilience arrangements
- Procurement and vendor managers responsible for critical suppliers
- Executives sponsoring a continuity programme in banks, utilities, government and NGOs
On completing the programme and its practical simulations, each delegate receives a CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy. This recognises attendance and active participation in the exercises, and it does not constitute a certification in ISO 22301.
Choose Where You Want to Learn
Advanced Business Continuity & Operational Resilience Training Course Venues
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
TanzaniaArushaNext Nov 9· 13 dates$1,900- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
South AfricaPretoriaNext Nov 2· 13 dates$3,200- South AfricaJohannesburgNext Nov 2· 13 dates$3,400
- South AfricaCape TownNext Oct 26· 13 dates$3,800
UAEDubaiNext Oct 26· 13 dates$3,800
GhanaAccraNext Nov 16· 13 dates$4,500
Scroll sideways to see all 18 cities →
Frequently Asked Questions About Live Online Advanced Business Continuity & Operational Resilience Training Course
Everything you need to know about this course before you register.
By the end of the Advanced Business Continuity & Operational Resilience programme, you'll be able to map critical services, their dependencies and impact tolerances across an organisation, conduct a rigorous business impact analysis and set justified recovery objectives, assess disruption risk, including supplier, cyber and concentration risk, and evaluate and select continuity strategies for people, sites, technology and suppliers. The full breakdown of topics is covered session by session in the Course Outline tab above.
Because the content is advanced, it is aimed at practitioners with prior exposure to continuity or risk work, such as: Business continuity and resilience managers, Enterprise risk and compliance heads, Operations and service delivery directors, ICT, disaster recovery and information security managers, Emergency, facilities and safety planners, Internal auditors reviewing resilience arrangements, Procurement and vendor managers responsible for critical suppliers, and Executives sponsoring a continuity programme in banks, utilities, government and NGOs.
Advanced Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Advanced Business Continuity & Operational Resilience Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Advanced Business Continuity & Operational Resilience starts November 9, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Advanced Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Advanced Business Continuity & Operational Resilience Training Course is pitched at advanced professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Advanced Business Continuity & Operational Resilience Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Advanced Business Continuity & Operational Resilience Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
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