Paper plans in a binder do not help when a data centre fails, a payment platform goes offline or a cyber attack locks staff out of core systems. Organisations now need continuity arrangements that are as digital, connected and measurable as the operations they protect. Over five days you learn how to move business continuity from static documents to living systems that track dependencies, trigger alerts and guide recovery in real time.
Topics include digital business impact analysis, mapping critical services to applications, suppliers and data, cloud backup and disaster recovery patterns, low-code workflows for incident notification, and dashboards for recovery time and recovery point objectives. You also look at ISO 22301, operational resilience expectations in financial services, scenario testing, cyber resilience and the use of analytics to spot early signs of disruption. Business continuity managers, risk officers, IT service managers, operations heads and internal auditors in banks, telecoms, utilities, government and NGOs will gain the most. Classroom, online and in-house formats are offered, with a CPD-accredited certificate, and you finish with a digital continuity roadmap for your own organisation.
Disruption has become routine. Power outages, ransomware, cloud service failures, supplier collapse and extreme weather now interrupt services that customers expect around the clock. Regulators in banking, insurance and telecoms increasingly ask firms to demonstrate operational resilience, meaning they can keep critical services within agreed tolerances through a severe but plausible event. Traditional continuity plans, written once a year and stored on a shared drive, rarely meet that test.
This course shows how digital technology can make continuity management faster and more reliable. Participants begin with the resilience concepts and standards that frame the work, then translate them into digital practice: service and dependency mapping in structured tools, business impact analysis through online workflows, automated notification and call trees, cloud-based recovery architecture, and monitoring that surfaces trouble before an outage. They also examine how data and analytics support scenario testing and post-incident learning.
Delivery is hands-on. Participants build sample workflows, populate a dependency map, draft recovery runbooks and run a simulated incident using a live dashboard. Each leaves with a roadmap for digitising continuity within their own institution, ranked by value, cost and risk reduction.
By the end of the course, participants will be able to:
Participants leave the course with:
The programme balances standards with tool-based practice. Participants will experience:
Day 1: Resilience Concepts and the Digital Case
Day 2: Mapping Services and Digital Impact Analysis
Day 3: Technology Recovery and Cyber Resilience
Day 4: Automating Response and Monitoring
Day 5: Testing, Learning and Roadmap
The course is aimed at those who plan for, run or oversee resilient operations, such as:
On completion of the sessions and practical labs, each participant is issued a CPD-accredited Certificate of Completion by Vision Reach Global Consultancy.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Digital Transformation in Business Continuity & Operational Resilience programme, you'll be able to distinguish business continuity, disaster recovery and operational resilience and the standards behind each, map critical services to the people, applications, data and suppliers they depend on, run a digital business impact analysis and set recovery time and recovery point objectives, and select cloud backup, failover and recovery patterns suited to different services. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is aimed at those who plan for, run or oversee resilient operations, such as: Business continuity and disaster recovery managers, Operational risk and enterprise risk officers, IT service managers and infrastructure leads, Information security and cyber resilience officers, Heads of operations in banks, telecoms and utilities, Internal auditors and compliance officers, Digital transformation and process improvement leads, and Emergency planners in government agencies and NGOs.
Digital Transformation in Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Digital Transformation in Business Continuity & Operational Resilience Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Digital Transformation in Business Continuity & Operational Resilience starts October 26, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Digital Transformation in Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Digital Transformation in Business Continuity & Operational Resilience Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Digital Transformation in Business Continuity & Operational Resilience Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Digital Transformation in Business Continuity & Operational Resilience Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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