A vague email, a rambling report or a set of minutes that nobody can rely on costs organisations time, money and credibility. The people who write well and record decisions precisely are quickly seen as dependable, and often become the ones trusted to speak for their leaders. Five days give you the tools to become that person.
You practise planning a document around its reader, structuring messages with the pyramid principle, choosing plain language, and editing for length and tone. Document types include emails, memos, briefing notes, proposals, executive summaries and formal reports. For meetings, you learn agenda design, note-taking methods, the difference between verbatim, summary and action minutes, drafting resolutions, and circulating records promptly. Further sessions cover chairing support, board and committee protocol, confidentiality and record keeping, with templates for action trackers and follow-up. Exercises use realistic recordings and scenarios from ministries, banks, NGOs and companies. The programme is built for personal assistants, executive and administrative secretaries, company secretarial staff, office managers, team leaders and anyone who drafts documents for senior readers. It can be taken in the classroom, online or in-house, and ends with a CPD-accredited certificate. Afterwards you can produce minutes leaders sign readily.
Written communication carries most of the decisions an organisation makes. Instructions, approvals, budgets and board resolutions all exist because someone wrote them down, and when that record is unclear, late or inaccurate, the cost shows up as repeated meetings, disputes over what was agreed and actions that quietly lapse. Good writers and minute takers therefore carry real influence.
The programme treats writing and minute taking as leadership skills rather than clerical tasks. Participants first sharpen their business writing: analysing audience and purpose, organising ideas, writing in a direct and courteous voice, and editing their own drafts. They then move to the mechanics of meetings, learning how to prepare with the chair, capture discussion and decisions in real time, and convert rough notes into minutes that are brief, neutral and complete.
The later sessions deal with governance practice: formal and informal meeting types, quorum and procedure, confidentiality, version control, filing and the use of action trackers to hold owners to deadlines. Delivery is workshop style, with timed writing tasks, live meeting simulations and detailed feedback on every participant's work, so that new habits are formed during the week and not merely discussed.
By the end of the course, participants will be able to:
Participants leave with:
Everything in the programme is learned by writing and recording, not by listening alone:
Day 1: Writing as a Leadership Skill
Day 2: Business Documents That Get Results
Day 3: Preparing for and Supporting Meetings
Day 4: Writing Minutes and Resolutions
Day 5: Follow-Up, Records and Professional Practice
The course benefits anyone who writes for others or records what meetings decide, including:
A CPD-accredited Certificate of Completion, issued by Vision Reach Global Consultancy, is presented to participants who take part in all five days and complete the writing and minute-taking assignments.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Leadership and Performance in Business Writing & Minute Taking programme, you'll be able to plan documents around purpose, audience and the action required from the reader, write emails, memos, briefing notes and reports in clear, concise and professional language, edit and proofread their own work to remove ambiguity, padding and errors, and prepare agendas and meeting packs with the chair and secretary. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course benefits anyone who writes for others or records what meetings decide, including: Executive and personal assistants, Administrative and executive secretaries, Company secretaries and board secretariat staff, Office managers and administration officers, Team leaders and supervisors who report upwards, Programme and project officers who write reports and minutes, Records and registry staff, and Junior managers preparing for wider leadership roles.
Leadership and Performance in Business Writing & Minute Taking Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Leadership and Performance in Business Writing & Minute Taking Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Leadership and Performance in Business Writing & Minute Taking starts October 19, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Leadership and Performance in Business Writing & Minute Taking Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Leadership and Performance in Business Writing & Minute Taking Training Course is pitched at all levels professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Leadership and Performance in Business Writing & Minute Taking Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Leadership and Performance in Business Writing & Minute Taking Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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