Power cuts, ransomware, floods, supplier collapse and civil unrest rarely announce themselves, and the organisations that recover fastest are those whose continuity work is managed as an ongoing programme rather than a binder on a shelf. Across five days you learn to run that programme: securing sponsorship, setting scope and policy, staffing a coordinator network, budgeting and reporting to the board. Technical sessions cover business impact analysis to ISO/TS 22317, recovery time and recovery point objectives, maximum tolerable period of disruption, important business services and impact tolerances, and risk assessment of single points of failure.
You then turn findings into recovery strategies, continuity and IT disaster recovery plans, crisis management arrangements, third-party resilience clauses and a structured exercise programme, closing with performance metrics, internal audit and management review under ISO 22301. It suits continuity and resilience managers, risk and compliance officers, IT service continuity leads, operations heads, facilities managers and internal auditors in banks, insurers, utilities, telecoms, hospitals, government and NGOs. Afterwards you can build a programme plan, lead an exercise and brief executives on resilience gaps. Classroom, online and in-house formats carry a CPD-accredited certificate.
Regulators, insurers, customers and boards now ask a sharper question than whether a continuity plan exists: they want evidence that critical services can stay within tolerable levels of disruption, and that someone is accountable for proving it. In many organisations the plans were written once for an audit, the contact lists are out of date and nobody has rehearsed a real scenario since the last office move. Managing continuity and resilience as a living management system closes that gap.
The Management of Business Continuity & Operational Resilience Training Course follows the plan-do-check-act structure of ISO 22301. Participants start with context, leadership and programme governance, then carry out an impact analysis and risk assessment on a case organisation. Mid-week they select recovery options, design incident and crisis response structures and draft continuity and disaster recovery procedures. The final days focus on what keeps a programme credible over time: exercising and testing, supplier and outsourcing resilience, key performance indicators, internal audit, management review and the culture that makes staff act correctly under pressure.
Each day combines short briefings with workshops on a single case organisation, so outputs build into a coherent programme. A tabletop exercise on day four lets participants experience a disruption in real time and judge how the arrangements they designed would hold.
Participants completing the five days will be able to:
Each delegate goes back to work with:
Delivery follows a single case organisation through the full management cycle. Methods include:
Day 1: Programme Governance and the ISO 22301 Framework
Day 2: Business Impact Analysis and Risk Assessment
Day 3: Recovery Strategies and Plans
Day 4: Incident Response, Crisis Management and Exercising
Day 5: Third-Party Resilience, Performance and Management Review
Professionals who own, coordinate or assure continuity and resilience arrangements will benefit, among them:
On attending every session and completing the impact analysis, plan drafting and tabletop exercise, participants are awarded a CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy. It records the course title, dates and mode of delivery, and the templates completed during the week give participants ready evidence of practical continuity management work.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Management of Business Continuity & Operational Resilience programme, you'll be able to establish the scope, policy, roles and governance structure of a business continuity management system aligned to iso 22301, conduct a business impact analysis that sets recovery time objectives, recovery point objectives and maximum tolerable periods of disruption, identify important business services and define impact tolerances for severe but plausible scenarios, and assess disruption risks, single points of failure and dependencies on people, sites, technology and suppliers. The full breakdown of topics is covered session by session in the Course Outline tab above.
Professionals who own, coordinate or assure continuity and resilience arrangements will benefit, among them: Business continuity managers and coordinators, Operational resilience and enterprise risk managers, IT service continuity and disaster recovery leads, Heads of operations, branch networks and shared services, Compliance officers in banks, insurers, pension schemes and payment providers, Facilities, security and emergency response managers, Internal auditors and ISO management system auditors, Supply chain and vendor management professionals, and Hospital, utility and public service administrators responsible for essential services.
Management of Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Management of Business Continuity & Operational Resilience Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Management of Business Continuity & Operational Resilience starts October 26, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Management of Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Management of Business Continuity & Operational Resilience Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Management of Business Continuity & Operational Resilience Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Management of Business Continuity & Operational Resilience Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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