A vague email can delay a decision for a week, a poorly written report can lose a tender, and a set of minutes that misses the resolutions can leave a board exposed when its decisions are questioned. Over five days, administrators, secretaries and officers sharpen both skills that hold institutions together: writing that gets read and acted upon, and records of meetings that stand up months later.
You practise structuring messages, choosing plain words, editing for tone and length, and writing executive summaries, memos, letters of different kinds and short reports. The minute-taking sessions cover agenda and pack preparation, listening and shorthand-style note methods, recording motions, resolutions, declarations of interest and action points, and producing, circulating and filing minutes under proper version control. Special attention goes to confidentiality, quorum, and the differences between board, committee, staff and disciplinary hearing records. The programme suits executive and personal assistants, board and committee secretaries, administrative officers, records staff, project coordinators and junior managers in government, NGOs and private companies. Classroom, online and in-house delivery are available, and graduates receive a CPD-accredited Certificate of Completion. By the end you can draft and finalise minutes within a day of any meeting.
Written communication is the working record of an organisation. Decisions, instructions, commitments and approvals all depend on what was put on paper, and by whom. When messages are long, unclear or badly timed, work slows down. When minutes are late, partial or one-sided, accountability dissolves and disputes about what was agreed become common.
This programme treats business writing and minute taking as connected management skills. The first part develops a disciplined approach to writing: defining purpose and reader before drafting, organising ideas, using plain English, controlling tone for senior, external and sensitive audiences, and checking grammar, punctuation and layout. Participants then apply the method to emails, letters, memos, briefing notes, short reports and executive summaries. The second part turns to meetings. It follows the full cycle from preparing the agenda and papers with the chair, through attendance, note-taking and recording decisions, to drafting, approving, distributing and tracking actions. Different meeting types and styles of minutes are compared, from verbatim records to concise outcome-based formats.
Practical work dominates. Participants write and edit real documents, take minutes from recorded and role-played meetings and receive structured peer and trainer feedback, leaving with templates they can use on their next working day.
After completing the course, participants will be able to:
At the close of the week, participants will have:
Participants spend most of the week writing, editing and recording rather than listening. The approach includes:
Day 1: Foundations of Effective Business Writing
Day 2: Everyday Business Documents
Day 3: Reports and Editing
Day 4: Meetings and the Role of the Minute Taker
Day 5: Producing, Approving and Following Up Minutes
The training is appropriate for staff who write for their organisation or serve its meetings, including:
Each participant who completes the five days, including the writing and minute-taking exercises, receives a CPD-accredited Certificate of Completion from Vision Reach Global Consultancy.
It confirms the professional development hours undertaken and the practical skills covered.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Management of Business Writing & Minute Taking programme, you'll be able to plan business documents around a clear purpose, reader and desired action, write concise emails, letters and memos in a professional and appropriate tone, draft short reports and executive summaries that busy decision makers can use quickly, and edit and proofread their own and colleagues' writing for clarity, accuracy and consistency. The full breakdown of topics is covered session by session in the Course Outline tab above.
The training is appropriate for staff who write for their organisation or serve its meetings, including: Executive assistants and personal assistants, Board, council and committee secretaries, Administrative officers and office managers, Records and registry staff, Project coordinators and programme assistants, Human resource officers recording hearings and panels, Junior and middle managers who draft reports and correspondence, and Corporate affairs and company secretarial staff.
Management of Business Writing & Minute Taking Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Management of Business Writing & Minute Taking Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Management of Business Writing & Minute Taking starts October 12, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Management of Business Writing & Minute Taking Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Management of Business Writing & Minute Taking Training Course is pitched at all levels professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Management of Business Writing & Minute Taking Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Management of Business Writing & Minute Taking Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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