A continuity plan that sits in a folder proves nothing. Disruptions from outages, cyber incidents, floods, strikes or supplier failure expose plans that were never tested and recovery targets that nobody measured. Boards, regulators and donors increasingly ask for evidence that an organisation can keep critical services running, and that evidence comes from disciplined monitoring and evaluation.
Over five days you learn to build a measurement framework around continuity and resilience. Content includes business impact analysis review, recovery time and recovery point objectives, key risk and performance indicators, tabletop and live exercises, internal audit against ISO 22301, incident debriefs, maturity scoring, and dashboards for management reporting. You also examine how to track corrective actions until they close and how to evaluate supplier and third-party resilience. Exercises draw on sample outage and crisis scenarios from banks, utilities, health providers and public agencies. The programme is suited to business continuity coordinators, risk and compliance officers, internal auditors, operations managers, IT service continuity leads and monitoring specialists. Classroom, online and in-house formats are offered, with a CPD-accredited certificate. Afterwards you can design an assurance plan, score your organisation's readiness and present gaps to leadership with confidence.
Organisations invest in continuity plans, backup sites and crisis teams, yet many cannot say with evidence whether those arrangements would work on a bad day. Regulators in finance, health and utilities expect demonstrable resilience, and insurers, donors and customers are asking sharper questions. Monitoring and evaluation gives continuity management the same rigour that project teams apply to programmes: clear targets, indicators, data and honest learning.
The Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course shows how to measure each element of a resilience programme. Participants begin by defining what good looks like, linking critical services to impact tolerances and recovery objectives. They then build indicator sets, plan test and exercise programmes, and learn how to collect results from drills, incidents and audits. Later sessions cover evaluation of lessons, maturity assessment and reporting to senior committees.
The learning approach is hands-on. Participants work with sample plans, exercise logs and incident reports, design an assurance calendar, and prepare a resilience dashboard that can be adapted to their institution. Peer discussion helps each person decide which measures are realistic given their own data and staffing.
By the end of the course, participants will be able to:
Participants take away:
The course treats measurement as a practical craft, through:
Day 1: Resilience Management and the Case for Measurement
Day 2: Baselines, Targets and Business Impact Review
Day 3: Indicators and Data Collection
Day 4: Testing, Exercising and Evaluation
Day 5: Assurance, Reporting and Improvement
The course is relevant to staff who run, assure or oversee continuity and resilience arrangements, including:
Vision Reach Global Consultancy issues a CPD-accredited Certificate of Completion to every participant who attends the full programme and takes part in the simulations and design exercises.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
Need help with this booking?
Our training team can help with group pricing, invoicing, or picking the right schedule.
Everything you need to know about this course before you register.
By the end of the Monitoring and Evaluation of Business Continuity & Operational Resilience programme, you'll be able to define measurable continuity and resilience objectives linked to critical services, review business impact analyses and recovery targets for completeness and realism, develop performance and risk indicators with data sources and reporting frequencies, and plan, observe and evaluate tabletop, simulation and live recovery exercises. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is relevant to staff who run, assure or oversee continuity and resilience arrangements, including: Business continuity and disaster recovery coordinators, Operational risk and compliance officers, Internal auditors and assurance specialists, Monitoring, evaluation and learning officers, IT service continuity and information security managers, Facilities, operations and service delivery managers, Emergency preparedness officers in government and NGOs, and Bank and insurance resilience teams.
Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Monitoring and Evaluation of Business Continuity & Operational Resilience starts October 19, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Monitoring and Evaluation of Business Continuity & Operational Resilience Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
Related Training
Key Skills You'll Learn
Vision Reach Global
From $3,000 · KSh 220,000
Key Skills You'll Learn
Vision Reach Global
From $3,000 · KSh 220,000
Key Skills You'll Learn
Vision Reach Global
From $3,000 · KSh 220,000
Swipe to see more courses →
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager