Poorly written emails cause delays, vague reports get ignored and meeting records that miss a decision lead to disputes months later. For administrators and executive support staff, writing and recording are daily duties that shape how colleagues and partners judge the whole organisation. This five-day programme gives you a repeatable method: define the purpose and reader, organise the message, draft it, then edit it down to what matters. Delegates practise plain English, tone, paragraph and sentence structure, and the layouts of letters, memos, briefing notes and formal reports.
The second half concentrates on meetings. You learn how to prepare agendas and papers, support the chair, take notes in real time, separate discussion from resolutions and write minutes in action-oriented formats, including those for board and committee meetings. Personal assistants, executive secretaries, administrative officers, board and committee secretaries, records staff and junior managers in government, NGOs and private companies will find it applicable. Classroom, online and in-house options exist, with a CPD-accredited certificate. Afterwards you can produce a polished report and a complete set of minutes within agreed timelines.
Every organisation runs on written communication. Instructions, approvals, proposals and decisions pass through emails, minutes and reports, and the quality of that writing decides whether people act promptly, act correctly or do not act at all. Staff who write well and record meetings reliably become trusted at every level, particularly as hybrid working makes writing the main channel of coordination.
The Planning and Implementation of Business Writing & Minute Taking Training Course treats both skills as processes that can be planned and improved. Participants begin by analysing readers and purpose, then learn to organise ideas with simple structures such as the pyramid approach, to draft with active verbs and short sentences, and to proofread systematically. Sessions then apply these methods to routine correspondence, executive summaries, formal reports, proposals and difficult messages. Minute taking is covered end to end: notice and agenda, quorum and apologies, listening and note-taking techniques, recording resolutions and actions, writing up, approving and filing, and following up after the meeting.
The course is workshop-driven. Participants write and rewrite their own samples, take minutes from recorded and live meeting simulations, and receive structured feedback on each piece.
At the end of the programme, participants will be able to:
By the end of the week, delegates will hold:
Learning happens through writing and feedback rather than lectures:
Day 1: Planning Business Writing
Day 2: Clear, Correct and Courteous Writing
Day 3: Reports, Memos and Proposals
Day 4: Preparing for and Recording Meetings
Day 5: Writing and Managing Minutes
The course serves people whose work depends on writing and recording, such as:
Vision Reach Global Consultancy awards a CPD-accredited Certificate of Completion to participants who attend all days and submit their practical writing and minute-taking exercises.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Planning and Implementation of Business Writing & Minute Taking programme, you'll be able to plan a document by defining its purpose, reader, key message and structure, write in clear, concise and professional english suited to the audience, draft effective emails, memos, letters and briefing notes, and prepare formal reports and proposals with logical structure and executive summaries. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course serves people whose work depends on writing and recording, such as: Personal assistants and executive secretaries, Administrative officers and office managers, Board, committee and company secretaries, Records and registry staff, Programme and project assistants in NGOs, Junior and middle managers who write reports, Public-sector clerks and administrative officers, and Communication and customer service officers.
Planning and Implementation of Business Writing & Minute Taking Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Planning and Implementation of Business Writing & Minute Taking Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Planning and Implementation of Business Writing & Minute Taking starts October 19, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Planning and Implementation of Business Writing & Minute Taking Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Planning and Implementation of Business Writing & Minute Taking Training Course is pitched at all levels professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Planning and Implementation of Business Writing & Minute Taking Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Planning and Implementation of Business Writing & Minute Taking Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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