Buying licences for Microsoft 365 or Google Workspace does not make a workforce digitally fluent. Many organisations discover that staff use only email and a few documents, while shared drives sprawl, meetings overflow and security habits stay weak. Over five days you learn to plan and run a structured programme that builds real capability and gets value from the tools already paid for.
You cover digital skills frameworks, capability assessment, mapping roles to skill levels, selecting and configuring collaboration, communication, file sharing, task management and meeting tools, and designing training pathways. Practical sessions use Teams, SharePoint, OneDrive, Outlook, Excel, Forms and Google equivalents. Further topics include information organisation, cybersecurity awareness, remote and hybrid working practices, champions networks, help desk support, accessibility, change management and adoption metrics. HR and training managers, ICT officers, administrators, project leads, digital transformation officers and team leaders in government, NGOs, banks and private firms will find it useful. Classroom, online and in-house delivery is available, with a CPD-accredited certificate. Participants finish with a costed rollout plan for their own organisation.
Digital tools now sit at the centre of everyday work, from writing and calculating to meeting, approving and storing records. Organisations that invest in them without investing in people see low adoption, duplicated effort and security lapses. Those that plan carefully see faster collaboration, better use of data and easier remote working.
The Planning and Implementation of Digital Fluency & Workplace Tools Training Course focuses on the management side of digital skills as well as the tools themselves. Participants begin by defining what digital fluency means for different roles, then assess where staff stand today using surveys, observation and usage analytics. They use the findings to prioritise needs, choose or configure workplace platforms, and build a learning pathway that mixes short workshops, job aids, peer support and practice tasks.
Hands-on sessions let participants experience core features of mainstream productivity suites, including shared documents, channels, calendars, forms, workflows and basic data analysis in spreadsheets. They also learn how to set naming conventions, folder structures and permissions so that information stays findable and secure. The later sessions concentrate on implementation: pilot groups, communication, champions, helpdesk arrangements, resistance and measurement. Each participant produces a rollout plan covering scope, timeline, budget, risks and success measures suited to their organisation.
By the end of the course, participants will be able to:
Participants leave with:
The course blends planning with practice on real tools. Participants will take part in:
Day 1: Digital Fluency and Organisational Readiness
Day 2: Assessing Skills and Selecting Tools
Day 3: Working Hands-On with Core Tools
Day 4: Information Management and Digital Safety
Day 5: Implementation, Adoption and Measurement
The course is designed for people who introduce, manage or support digital ways of working, including:
Participants who complete the sessions and submit a rollout plan receive a CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Planning and Implementation of Digital Fluency & Workplace Tools programme, you'll be able to define digital fluency for different job families using a recognised skills framework, assess current digital capability and tool usage across teams, select and configure collaboration, file sharing, communication and task management tools, and design role-based training pathways combining workshops, job aids and peer support. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is designed for people who introduce, manage or support digital ways of working, including: Digital transformation and ICT officers, HR, learning and development managers, Administrative managers and executive assistants, Project and programme managers, Heads of department and team leaders, Records and knowledge management officers, Trainers and digital champions, Public sector reform and e-government staff, and NGO operations and country office managers.
Planning and Implementation of Digital Fluency & Workplace Tools Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Planning and Implementation of Digital Fluency & Workplace Tools Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Planning and Implementation of Digital Fluency & Workplace Tools starts October 12, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Planning and Implementation of Digital Fluency & Workplace Tools Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Planning and Implementation of Digital Fluency & Workplace Tools Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Planning and Implementation of Digital Fluency & Workplace Tools Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Planning and Implementation of Digital Fluency & Workplace Tools Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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