Live Online Planning and Implementation of Digital Fluency & Workplace Tools Training Course
Live online, instructor-led · next cohort Nov 9, 2026 · from USD 800
Buying licences for Microsoft 365 or Google Workspace does not make a workforce digitally fluent. Many organisations discover that staff use only email and a few documents, while shared drives sprawl, meetings overflow and security habits stay weak. Over five days you learn to plan and run a structured programme that builds real capability and gets value from the tools already paid for.
You cover digital skills frameworks, capability assessment, mapping roles to skill levels, selecting and configuring collaboration, communication, file sharing, task management and meeting tools, and designing training pathways. Practical sessions use Teams, SharePoint, OneDrive, Outlook, Excel, Forms and Google equivalents. Further topics include information organisation, cybersecurity awareness, remote and hybrid working practices, champions networks, help desk support, accessibility, change management and adoption metrics. HR and training managers, ICT officers, administrators, project leads, digital transformation officers and team leaders in government, NGOs, banks and private firms will find it useful. Classroom, online and in-house delivery is available, with a CPD-accredited certificate. Participants finish with a costed rollout plan for their own organisation.
At a Glance
How Live Online Training Works
Live online training, led by a trainer in real time, for participants anywhere.
More about live online training →- Format
- Live online, instructor-led
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 800 (KES 80,000)
- Next start dates
- Nov 9, 2026, Dec 7, 2026, Jan 4, 2027
- Certificate
- Certificate of Completion
- What you need
- A computer with a reliable internet connection, a webcam and a headset
About this course
Digital tools now sit at the centre of everyday work, from writing and calculating to meeting, approving and storing records. Organisations that invest in them without investing in people see low adoption, duplicated effort and security lapses. Those that plan carefully see faster collaboration, better use of data and easier remote working.
The Planning and Implementation of Digital Fluency & Workplace Tools Training Course focuses on the management side of digital skills as well as the tools themselves. Participants begin by defining what digital fluency means for different roles, then assess where staff stand today using surveys, observation and usage analytics. They use the findings to prioritise needs, choose or configure workplace platforms, and build a learning pathway that mixes short workshops, job aids, peer support and practice tasks.
Hands-on sessions let participants experience core features of mainstream productivity suites, including shared documents, channels, calendars, forms, workflows and basic data analysis in spreadsheets. They also learn how to set naming conventions, folder structures and permissions so that information stays findable and secure. The later sessions concentrate on implementation: pilot groups, communication, champions, helpdesk arrangements, resistance and measurement. Each participant produces a rollout plan covering scope, timeline, budget, risks and success measures suited to their organisation.
Training Objectives
By the end of the course, participants will be able to:
- Define digital fluency for different job families using a recognised skills framework.
- Assess current digital capability and tool usage across teams.
- Select and configure collaboration, file sharing, communication and task management tools.
- Design role-based training pathways combining workshops, job aids and peer support.
- Establish information management rules covering structure, naming, permissions and retention.
- Promote safe digital habits, including password, phishing and data-sharing practices.
- Lead pilots, champions networks and change communication that drive adoption.
- Measure adoption and impact, and report results to management.
What you'll learn
Key Takeaways
Participants leave with:
- A digital skills assessment tool adapted to their roles.
- A tool selection matrix for collaboration and productivity platforms.
- A structure and naming standard for shared files and teams.
- A training pathway map with timings and delivery methods.
- A champions network model and support plan.
- A costed rollout plan with adoption indicators.
Training Methodology
The course blends planning with practice on real tools. Participants will take part in:
- Hands-on labs in a collaboration workspace set up for the class
- Skills assessment design workshops using realistic role profiles
- Group work on rollout planning and change communication
- Demonstrations of adoption dashboards and usage reports
- Peer review of each participant's rollout plan
Day 1: Digital Fluency and Organisational Readiness
- What digital fluency means beyond basic computer skills
- Skills frameworks and role-based competencies
- Current state: tools, habits and obstacles
- Strategy alignment and leadership sponsorship
- Stakeholder mapping
- Exercise: drafting a digital fluency vision
Day 2: Assessing Skills and Selecting Tools
- Skills surveys, observation and practical tests
- Reading usage analytics from workplace platforms
- Collaboration suites: Microsoft 365 and Google Workspace compared
- Selection criteria, licensing and integration
- Accessibility and inclusion requirements
- Exercise: building a tool selection matrix
Day 3: Working Hands-On with Core Tools
- Co-authoring documents and version control
- Teams or Chat channels, meetings and shared calendars
- Planner, Tasks and simple workflows
- Forms and surveys for data collection
- Spreadsheet skills for everyday analysis
- Lab: setting up a team workspace
Day 4: Information Management and Digital Safety
- Folder structures, naming and metadata
- Permissions, sharing and guest access
- Retention, backup and records obligations
- Phishing, passwords, multi-factor authentication and device hygiene
- Hybrid and remote working etiquette
- Exercise: reorganising a messy shared drive
Day 5: Implementation, Adoption and Measurement
- Pilot design and phased rollout
- Communication and resistance management
- Training delivery, job aids and champions
- Helpdesk and continuous support
- Adoption metrics and benefits tracking
- Presentation of rollout plans
The course is designed for people who introduce, manage or support digital ways of working, including:
- Digital transformation and ICT officers
- HR, learning and development managers
- Administrative managers and executive assistants
- Project and programme managers
- Heads of department and team leaders
- Records and knowledge management officers
- Trainers and digital champions
- Public sector reform and e-government staff
- NGO operations and country office managers
Participants who complete the sessions and submit a rollout plan receive a CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy.
Choose Where You Want to Learn
Planning and Implementation of Digital Fluency & Workplace Tools Training Course Venues
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
TanzaniaArushaNext Nov 9· 13 dates$1,900- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
South AfricaPretoriaNext Nov 2· 13 dates$3,200- South AfricaJohannesburgNext Nov 2· 13 dates$3,400
- South AfricaCape TownNext Oct 26· 13 dates$3,800
UAEDubaiNext Oct 26· 13 dates$3,800
GhanaAccraNext Nov 16· 13 dates$4,500
Scroll sideways to see all 18 cities →
Frequently Asked Questions About Live Online Planning and Implementation of Digital Fluency & Workplace Tools Training Course
Everything you need to know about this course before you register.
By the end of the Planning and Implementation of Digital Fluency & Workplace Tools programme, you'll be able to define digital fluency for different job families using a recognised skills framework, assess current digital capability and tool usage across teams, select and configure collaboration, file sharing, communication and task management tools, and design role-based training pathways combining workshops, job aids and peer support. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is designed for people who introduce, manage or support digital ways of working, including: Digital transformation and ICT officers, HR, learning and development managers, Administrative managers and executive assistants, Project and programme managers, Heads of department and team leaders, Records and knowledge management officers, Trainers and digital champions, Public sector reform and e-government staff, and NGO operations and country office managers.
Planning and Implementation of Digital Fluency & Workplace Tools Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Planning and Implementation of Digital Fluency & Workplace Tools Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Planning and Implementation of Digital Fluency & Workplace Tools starts November 9, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Planning and Implementation of Digital Fluency & Workplace Tools Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Planning and Implementation of Digital Fluency & Workplace Tools Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Planning and Implementation of Digital Fluency & Workplace Tools Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Planning and Implementation of Digital Fluency & Workplace Tools Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
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Program Manager
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