Unclear emails create rework, long reports go unread and poor minutes leave teams arguing over what was decided. Writing is how most professionals are judged by colleagues, clients and senior leaders, yet few have been taught to do it well. Over five days you learn a repeatable method for writing and for recording meetings.
Writing sessions cover audience analysis, structuring a message, plain English, tone, grammar and punctuation, editing and proofreading. Document types include emails, memos, letters, proposals, executive summaries, briefing notes and formal reports. Minute taking topics include preparing agendas and papers, listening for decisions, note-taking techniques, writing resolutions and action points, formal and informal minute styles, taking minutes for boards and committees, and managing sign-off, version control and confidential records. Executive and personal assistants, administrators, secretaries, committee clerks, board secretaries, project coordinators, supervisors and junior managers in government, NGOs and private companies will benefit. Delivery is classroom, online or in-house. Afterwards you can produce a well-organised report, send emails that prompt action and issue minutes within a day of a meeting.
Workplace communication has moved into inboxes, chat threads and shared documents, which makes the written record more important than ever. A vague instruction, a missing deadline or an inaccurate account of a decision can cause delays, disputes and audit queries. Organisations of every size depend on staff who can write precisely and capture meetings faithfully.
Professional Business Writing and Minute Taking takes participants from the planning of a message through to the final edit, and from the preparation of a meeting to the circulation of its minutes. Writing sessions develop structure, vocabulary, tone and accuracy, and show how to adapt the same content for a director, a client or a technical colleague. Minute taking sessions explain the roles of chair and secretary, the legal and governance significance of minutes, and the techniques for noting discussion without transcribing it.
Participants write throughout the week. Each person edits real-style samples, drafts documents on workplace scenarios and takes minutes from recorded and live role-played meetings, receiving individual feedback so that improvements carry straight back to the office.
By the end of the course, participants will be able to:
Participants leave the course with:
The course is a writing workshop rather than a lecture series. Participants will experience:
Day 1: Principles of Effective Business Writing
Day 2: Emails, Memos and Letters
Day 3: Reports, Proposals and Briefing Notes
Day 4: Meeting Preparation and Minute Taking Skills
Day 5: Writing, Approving and Filing Minutes
The course is relevant to anyone who writes for the organisation or records its meetings, including:
On completion of the programme and its writing assignments, each delegate receives a Certificate of Completion from Vision Reach Global Consultancy, accredited for CPD purposes.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
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Everything you need to know about this course before you register.
By the end of the Professional Business Writing & Minute Taking programme, you'll be able to plan a document around its audience, purpose and required response, write clear, courteous emails and memos that state the action needed, structure reports and briefing notes with an executive summary and logical headings, and edit and proofread for grammar, punctuation, tone and consistency. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is relevant to anyone who writes for the organisation or records its meetings, including: Executive assistants and personal assistants, Secretaries and administrative officers, Board secretaries and committee clerks, Project coordinators and programme assistants, Supervisors and first-time managers, Customer service and communications officers, Records and registry staff, and Graduate trainees and interns joining government, NGO or corporate teams.
Professional Business Writing & Minute Taking Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Professional Business Writing & Minute Taking Training Course is scheduled in-classroom in Nairobi, Kenya, Mombasa, Kenya, Naivasha, Kenya, and Kisumu, Kenya, and 14 other locations, plus a live interactive virtual classroom you can join from anywhere. Check the schedule panel above for exact upcoming dates and fees in each location.
The next live virtual cohort of Professional Business Writing & Minute Taking starts October 26, 2026, with new classroom cohorts also running on a rolling basis. Pick a date and location in the schedule panel above, then click "Register for the Course" — it takes a few minutes and your seat is confirmed once payment or a signed purchase order is received.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Professional Business Writing & Minute Taking Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Professional Business Writing & Minute Taking Training Course is pitched at all levels professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Fees for Professional Business Writing & Minute Taking Training Course vary by delivery location and format and are shown in real time in the schedule panel above once you pick a date. Register 3 or more delegates on the same course together and a 5% team discount is applied automatically — larger cohorts can request a custom corporate quote.
Yes — Professional Business Writing & Minute Taking Training Course can be delivered on-site at your offices (or virtually for distributed teams), with case studies and examples tailored to your industry and the specific challenges your team is working through. Switch to the "In-House" tab in the schedule panel above to request a proposal.
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