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Professional Development

Operations Courses

Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.

406courses foundOperationsClear all
Strategic Digital Marketing & Brand Training Course — Customer Service, Sales and Marketing training course
Classroom +2
Customer Service, Sales and MarketingIntermediate

Strategic Digital Marketing & Brand Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Analyse markets, competitors and customer segments to find a defensible brand position.
  • Develop a brand identity, voice and messaging framework for use across channels.
Strategic Inventory Planning and Management Training — Procurement, Logistics and Supply Chain Management training course
Classroom
Procurement, Logistics and Supply Chain ManagementIntermediate

Strategic Inventory Planning and Management Training

5 Days19 venuesCertified

Key Skills You'll Learn

  • Segment products by demand patterns
  • Optimize inventory by segment
Strategic Partnerships and Collaboration Training — Administration and Secretarial Management training course
Classroom
Administration and Secretarial ManagementIntermediate

Strategic Partnerships and Collaboration Training

5 Days19 venuesCertified

Key Skills You'll Learn

  • Identify and assess potential strategic partners
  • Structure partnership agreements including MOUs and joint frameworks
Strategic Planning for Public Services Training — Administration and Secretarial Management training course
Classroom
Administration and Secretarial ManagementIntermediate-Advanced

Strategic Planning for Public Services Training

5 Days19 venuesCertified

Key Skills You'll Learn

  • Conduct a situational analysis using SWOT and PESTEL frameworks
  • Align institutional strategic objectives to national development priorities
Strategic Social Media Marketing — Customer Service, Sales and Marketing training course
Customer Service, Sales and MarketingIntermediate

Strategic Social Media Marketing

5 Days19 venuesCertified

Key Skills You'll Learn

  • Understand core strategic social media marketing principles and how they fit together in practice.
  • Apply practical techniques for strategic social module 1 in day-to-day implementation.
Strategic Sourcing and Procurement Training — Procurement, Logistics and Supply Chain Management training course
Classroom
Procurement, Logistics and Supply Chain ManagementAdvanced

Strategic Sourcing and Procurement Training

5 Days19 venuesCertified

Key Skills You'll Learn

  • Develop sourcing strategies by category
  • Conduct market and supplier segmentation
Strategy and Innovation in Arbitration, Mediation & Dispute Resolution Training Course — Contract Management and Law training course
Classroom +2
Contract Management and LawIntermediate

Strategy and Innovation in Arbitration, Mediation & Dispute Resolution Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Select the most suitable dispute resolution process for a given dispute, relationship and enforcement context.
  • Draft multi-tier dispute resolution clauses that avoid common pathologies.
Strategy and Innovation in Building Energy Performance & Decarbonisation Training Course — Health, Safety and Environment (HSE) training course
Classroom +2
Health, Safety and Environment (HSE)Advanced

Strategy and Innovation in Building Energy Performance & Decarbonisation Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Establish energy and carbon baselines for individual buildings and portfolios.
  • Benchmark performance using energy use intensity and interpret the gaps found.
Strategy and Innovation in Business Continuity & Operational Resilience Training Course — Health, Safety and Environment (HSE) training course
Classroom +2
Health, Safety and Environment (HSE)Advanced

Strategy and Innovation in Business Continuity & Operational Resilience Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Differentiate business continuity, disaster recovery, crisis management and operational resilience.
  • Identify critical services and set impact tolerances and recovery objectives.
Strategy and Innovation in Business Writing & Minute Taking Training Course — Administration and Secretarial Management training course
Classroom +2
Administration and Secretarial ManagementIntermediate

Strategy and Innovation in Business Writing & Minute Taking Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Define the purpose, audience and key message of a document before drafting.
  • Structure emails, reports, proposals and briefing notes for quick decision-making.
Strategy and Innovation in Chemical Handling, Laboratory & Process Safety Training Course — Health, Safety and Environment (HSE) training course
Classroom +2
Health, Safety and Environment (HSE)Intermediate

Strategy and Innovation in Chemical Handling, Laboratory & Process Safety Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Classify chemical hazards and interpret GHS labels and safety data sheets.
  • Assess exposure risks and select controls using the hierarchy of controls.
Strategy and Innovation in Climate Action, Adaptation & Carbon Accounting Training Course — Health, Safety and Environment (HSE) training course
Classroom +2
Health, Safety and Environment (HSE)Advanced

Strategy and Innovation in Climate Action, Adaptation & Carbon Accounting Training Course

5 Days19 venuesCertified

Key Skills You'll Learn

  • Explain the main climate science, policy and finance drivers shaping organisational strategy.
  • Compile a greenhouse gas inventory following the GHG Protocol across Scopes 1, 2 and 3.

Train in your city

Operations training by city

Operations training areas in each city, every one with its own page of courses, fees and dates.

All training locations

How booking works

From enquiry to certificate in four steps

What happens between choosing a course and holding the certificate, and the terms that apply at each step.

  1. Step 1

    Pick a course and a start date

    Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.

    Open the training calendar
  2. Step 2

    Register yourself or a team

    Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.

    Compare training formats
  3. Step 3

    Pay a week before the start

    Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.

    Read the refund policy
  4. Step 4

    Attend and get certified

    Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.

    About our CPD accreditation

What Our Clients Say

VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.

Levis Wabwire

Levis Wabwire

Managing Director

They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.

David Oketch

David Oketch

Strategy Lead

Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.

Wendy Albright

Wendy Albright

Program Manager

Frequently Asked Questions

Find quick answers before reaching out.

Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.