Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
A-Z for Risk, Reliability and Safety Management Training
Key Skills You'll Learn
- Master core concepts and frameworks in a-z for risk, reliability and safety man
- Apply practical tools and methodologies to your own organizational context
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Administration Skills Training Course
Key Skills You'll Learn
- Understand core advanced administration skills principles and how they fit together in practice.
- Apply practical techniques for advanced administration skills in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Arbitration, Mediation & Dispute Resolution Training Course
Key Skills You'll Learn
- Select the most suitable dispute resolution method for a given commercial conflict.
- Draft multi-tier dispute clauses that specify seat, rules, language and tribunal composition.
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Business Writing & Minute Taking Training Course
Key Skills You'll Learn
- Plan documents around the reader's needs, the purpose and the decision required.
- Structure reports, briefing notes and board papers so the main message appears first.
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Chemical Handling, Laboratory & Process Safety Training Course
Key Skills You'll Learn
- Classify and label chemicals using GHS and interpret safety data sheets accurately.
- Assess exposure risks and select appropriate engineering, administrative and PPE controls.
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Climate Action, Adaptation & Carbon Accounting Training Course
Key Skills You'll Learn
- Set organisational and operational boundaries and build a GHG inventory consistent with the GHG Protocol and ISO 14064-1.
- Calculate Scope 2 emissions using both location-based and market-based methods.
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Analyse how climate-related hazards and psychosocial stressors interact at work.
- Assess heat stress using indices such as WBGT and set work-rest controls.
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Computer Skills for Office Administrators and Secretaries Training
Key Skills You'll Learn
- Execute key processes and workflows in advanced computer
- Apply best-practice frameworks and methodologies
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Contract Management & Administration (FIDIC) Training Course
Key Skills You'll Learn
- Explain the risk allocation and roles in the main FIDIC forms.
- Interpret the interaction between General and Particular Conditions and contract documents.
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Customer Segmentation Techniques
Key Skills You'll Learn
- Understand core advanced customer segmentation techniques principles and how they fit together in practice.
- Apply practical techniques for advanced customer module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Customer Service & Experience Training Course
Key Skills You'll Learn
- Assess the CX maturity of an organisation and identify the capabilities needed to reach the next level.
- Design a voice of the customer programme that combines relational and transactional surveys, operational data and verbatim feedback.
Vision Reach Global
From $1,500 · KSh 115,000
Advanced Data Protection & Privacy (DPO) Training Course
Key Skills You'll Learn
- Define the responsibilities, independence and reporting lines of the data protection officer.
- Build and maintain a record of processing activities and data inventory.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.