
Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
Strategy and Innovation in Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Explain how climate change creates new and intensified hazards for different types of work.
- Recognise the main psychosocial hazards and their effects on health and performance.
Vision Reach Global
From $1,500 · KSh 115,000
Strategy and Innovation in Contract Management & Administration (FIDIC) Training Course
Key Skills You'll Learn
- Select a procurement strategy and FIDIC form suited to project risk, design responsibility and funding.
- Interpret the key clauses of the FIDIC Red, Yellow and Silver Books and the effect of particular conditions.
Vision Reach Global
From $1,500 · KSh 115,000
Strategy and Innovation in Customer Service & Experience Training Course
Key Skills You'll Learn
- Develop a customer experience vision and strategy aligned to organisational goals.
- Segment customers and identify the needs and moments of truth that drive loyalty.
Vision Reach Global
From $1,500 · KSh 115,000
Supplier Management and Negotiation Skills Training
Key Skills You'll Learn
- Assess supplier relationship maturity
- Develop collaborative supplier programs
Vision Reach Global
From $1,500 · KSh 115,000
Supplier Performance Measurement and Evaluation Training
Key Skills You'll Learn
- Define supplier performance metrics
- Design balanced supplier scorecards
Vision Reach Global
From $1,500 · KSh 115,000
Supplier Relationship Management Training
Key Skills You'll Learn
- Assess supplier relationship health
- Develop relationship strategies
Vision Reach Global
From $1,500 · KSh 115,000
Supplier Risk Assessment and Management Training
Key Skills You'll Learn
- Identify supplier risk categories
- Assess supplier financial health
Vision Reach Global
From $1,500 · KSh 115,000
Supply Chain and Logistics Optimization Mastery Training Course
Key Skills You'll Learn
- Diagnose end-to-end supply chain performance using SCOR-style metrics and total cost analysis.
- Build statistical demand forecasts and measure forecast error.
Vision Reach Global
From $3,000 · KSh 230,000
Supply Chain Collaboration and Partnerships Training Course
Key Skills You'll Learn
- Segment suppliers and customers to decide which relationships justify collaboration.
- Build a business case that quantifies the cost of poor collaboration and the value of partnership.
Vision Reach Global
From $1,500 · KSh 115,000
Supply Chain Data Platforms and Analytics Training Course
Key Skills You'll Learn
- Map the systems, data flows and integration points across a procurement and logistics operation.
- Design a data model with consistent product, supplier and location master data.
Vision Reach Global
From $1,500 · KSh 115,000
Supply Chain Optimization Modeling Training
Key Skills You'll Learn
- Build supply chain network models
- Apply optimization algorithms
Vision Reach Global
From $1,500 · KSh 115,000
Supply Chain Resilience Planning and Execution Training
Key Skills You'll Learn
- Master core supply chain resilience planning and execution training concepts and frameworks.
- Apply relevant tools and techniques in your organizational context.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500
- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900
- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000
- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900
- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400
- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800
- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800
- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500
- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
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Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.