Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in Ghana
Classroom cohorts in Accra · live online · in-house anywhere in Ghana
A contract dispute that reaches court can freeze a project for years and damage a relationship that took years to build. Alternative dispute resolution offers faster, more private and often cheaper ways to settle, but only for people who know how each route works. Over five days, newcomers learn the difference between negotiation, conciliation, mediation, expert determination and arbitration, and when each is the sensible choice. You will study how dispute clauses are drafted, how arbitral tribunals are formed, how a mediator structures a session and what makes an award or settlement agreement enforceable.
Practical sessions include interest-based negotiation, opening statements, evidence bundles and a simulated mediation followed by a short arbitration hearing. The programme suits contract managers, legal officers, procurement and project staff, human resource officers, company secretaries and community or labour relations practitioners in the public, private and NGO sectors. It runs as classroom, online or in-house training and ends with a CPD-accredited certificate. Afterwards you can recommend a resolution route, draft a basic dispute clause and take an active, prepared role in a settlement process.
About this course
Disputes are a normal part of commercial life. Late payment, defective work, disagreement over scope or a breach of employment terms can arise in any organisation, and how they are handled often matters more than the original grievance. Litigation is slow and public, so many contracts now require parties to try negotiation, mediation or arbitration first. Staff who do not understand these processes risk giving away rights or missing deadlines.
This introductory programme explains the full range of dispute resolution options in plain language. Participants begin with the nature of conflict and the principles of negotiation, then examine mediation and conciliation, including the role of the neutral, confidentiality and the structure of a session. The middle days focus on arbitration: the arbitration agreement, appointing arbitrators, procedure, evidence, awards and challenges, as well as the position of international arbitration and recognition of foreign awards. The programme closes with choosing a process, drafting multi-tier dispute clauses and managing a dispute within an organisation.
Instruction is deliberately practical. Short lectures are followed by exercises, role plays and a mock hearing so that participants leave having done the work themselves.
Training Objectives
By the end of the course, participants will be able to:
- Distinguish negotiation, conciliation, mediation, expert determination, arbitration and litigation.
- Apply interest-based negotiation techniques to resolve a commercial disagreement.
- Describe the stages of a mediation and the role of the mediator and the parties.
- Explain how an arbitration agreement, tribunal and procedure operate.
- Prepare a simple statement of case and organise supporting evidence.
- Draft clear dispute resolution clauses for commercial contracts.
- Select the most suitable process for a given dispute on cost, speed and relationship grounds.
What you'll learn
Key Takeaways
Participants leave the programme with:
- A decision guide for choosing between negotiation, mediation and arbitration.
- A sample multi-tier dispute resolution clause to adapt for their own contracts.
- A negotiation preparation template covering interests, options and alternatives.
- First-hand experience of taking part in a mediation and an arbitration hearing.
- A checklist for organising evidence and meeting procedural deadlines.
- A clearer view of when to seek specialist legal advice.
Training Methodology
The programme is written for newcomers and assumes no legal background. Delivery includes:
- Plain-language presentations that explain each process step by step
- Role plays in which participants act as parties, representatives and neutrals
- A staged mock arbitration with documents and witness statements
- Annotated sample clauses, procedural orders and settlement terms
- Facilitated debriefs that link every simulation to workplace practice
Day 1: Conflict, Disputes and Negotiation
- Causes and escalation of commercial and workplace disputes
- The dispute resolution spectrum from negotiation to litigation
- Positions versus interests in negotiation
- Preparing a negotiation: objectives, options and alternatives
- Communication, listening and managing emotion
- Exercise: a two-party negotiation
Day 2: Mediation and Conciliation
- Principles of mediation: voluntariness, neutrality and confidentiality
- Stages of a mediation session
- The mediator's tools: caucus, reframing and reality testing
- Preparing a party and a representative for mediation
- Settlement agreements and their enforceability
- Role play: a facilitated mediation
Day 3: Arbitration Foundations
- The arbitration agreement and the notion of separability
- Institutional and ad hoc arbitration, and common rules
- Appointing and challenging arbitrators
- Seat, governing law and language of the arbitration
- Commencing the arbitration and the response
- Exercise: reading an arbitration clause for risk
Day 4: Arbitration Procedure and Awards
- Procedural orders and the timetable
- Written submissions, documents and witness evidence
- The hearing and cross-examination basics
- Awards: form, costs and interest
- Setting aside, appeal limits and enforcement of awards
- Simulation: a short arbitration hearing
Day 5: Choosing and Managing a Process
- Selecting a route on cost, speed, privacy and relationship
- Drafting multi-tier and escalation clauses
- Managing disputes inside an organisation and early warning signs
- Working with lawyers, experts and mediators
- Ethics, conflicts of interest and professional conduct
- Case review and action planning
No legal qualification is required. The course is intended for people who meet disputes in their daily work, such as:
- Contract and commercial managers
- In-house counsel and legal assistants beginning in dispute work
- Procurement and supply chain officers
- Project and construction managers
- Human resource and employee relations officers
- Company secretaries and governance officers
- Community liaison and land or labour relations practitioners
- Small business owners and NGO programme managers
Vision Reach Global Consultancy issues a CPD-accredited Certificate of Completion to every participant who attends the programme and takes part in the simulations and exercises.
Upcoming cohorts
CPD-Accredited
Official invoice & confirmation letter provided
Team discount for 3+ seats
Need help with this booking?
Our training team can help with group pricing, invoicing, or picking the right schedule.
Choose Where You Want to Learn
Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course Venues
GhanaAccraNext Nov 16· 13 dates$4,500
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
TanzaniaArushaNext Nov 9· 13 dates$1,900- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
South AfricaPretoriaNext Nov 2· 13 dates$3,200- South AfricaJohannesburgNext Nov 2· 13 dates$3,400
- South AfricaCape TownNext Oct 26· 13 dates$3,800
UAEDubaiNext Oct 26· 13 dates$3,800
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Frequently Asked Questions About Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in Ghana
Everything you need to know about this course before you register.
Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course runs as classroom training in Accra, Ghana, in Monday-to-Friday cohorts that start every four weeks. You can also join a live online cohort from anywhere in Ghana, or book it in-house at your organisation's own premises.
The next classroom cohort in Ghana starts on November 16, 2026 in Accra, and a new intake follows every four weeks in each city. Pick a city and date in the schedule panel above, then click "Register for the Course" — your seat is confirmed once payment or a signed purchase order is received.
The classroom fee for Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in Ghana is USD 4,500 per delegate. The fee covers tuition and course materials. Register 3 or more delegates together and a 5% team discount is applied automatically.
Yes — Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course can be delivered at your offices anywhere in Ghana, or at a venue you choose, on dates that suit your team, with case studies tailored to your sector. Switch to the "In-House" tab in the schedule panel above to request a proposal.
Yes. Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course also runs as live online training: the same curriculum as the classroom programme, taught by a trainer in real time, so you can join from anywhere in Ghana without travelling. Choose "Virtual Live" in the schedule panel above to see the online dates and fee.
By the end of the Fundamentals of Arbitration, Mediation & Dispute Resolution programme, you'll be able to distinguish negotiation, conciliation, mediation, expert determination, arbitration and litigation, apply interest-based negotiation techniques to resolve a commercial disagreement, describe the stages of a mediation and the role of the mediator and the parties, and explain how an arbitration agreement, tribunal and procedure operate. The full breakdown of topics is covered session by session in the Course Outline tab above.
No legal qualification is required. The course is intended for people who meet disputes in their daily work, such as: Contract and commercial managers, In-house counsel and legal assistants beginning in dispute work, Procurement and supply chain officers, Project and construction managers, Human resource and employee relations officers, Company secretaries and governance officers, Community liaison and land or labour relations practitioners, and Small business owners and NGO programme managers.
Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course is pitched at beginner professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
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Training by Country
Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in Other Countries
- Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in KenyaKEClassroom in Nairobi, Mombasa, Naivasha, Kisumu, Machakos
- Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in NigeriaNGClassroom in Lagos, Abuja
- Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in RwandaRWClassroom in Kigali
- Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in South AfricaZAClassroom in Pretoria, Johannesburg, Cape Town
- Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in TanzaniaTZClassroom in Arusha, Dodoma, Dar es Salaam, Zanzibar
- Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in UgandaUGClassroom in Kampala
- Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course in the UAEAEClassroom in Dubai
- Fundamentals of Arbitration, Mediation & Dispute Resolution Training Course worldwideEvery city, online and in-house date
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