Fundamentals of Business Writing & Minute Taking Training Course in Naivasha, Kenya
Classroom training in Naivasha · next cohort Nov 2, 2026 · from USD 1,500
Unclear emails, rambling reports and vague minutes cost organisations time, money and credibility, because people act on what is written down. Across five days, participants learn to plan, draft and edit workplace documents so the reader understands the point and the next step on first reading. Sessions teach audience analysis, plain language, structure, tone, grammar and punctuation, and the layout of emails, letters, memos, short reports and proposals.
The second half is devoted to meetings. You prepare notices and agendas, understand the roles of chair and secretary, take notes in real time with shorthand and templates, and turn them into minutes that capture decisions, responsibilities and deadlines without recording every remark. Resolutions, matters arising, action trackers, confidentiality and records filing are all covered. Executive assistants, secretaries, administrators, office managers, board and committee secretaries, junior officers and anyone newly responsible for correspondence will benefit. Sessions run in classroom, online or in-house formats, and the CPD-accredited certificate recognises completed exercises. Afterwards you can produce polished documents and circulate minutes within a day of a meeting.
At a Glance
Training in Naivasha, Kenya
Naivasha is a lakeside Rift Valley town about 90 km from Nairobi, popular for residential training.
More about training in Naivasha →- Format
- Classroom, in Naivasha
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 1,500 (KES 115,000)
- Next start dates
- Nov 2, 2026, Nov 30, 2026, Dec 28, 2026
- Certificate
- Certificate of Completion
- Nearest international airport
- Jomo Kenyatta International (NBO), about two hours by road
- From Nairobi
- About 90 km, roughly 1.5 to 2 hours by road
- Time zone
- East Africa Time (UTC+3)
- Currency
- Kenyan shilling (KES). Fees are listed in USD and KES.
About this course
Most workplace communication is written, and most of it is read quickly on a phone or between meetings. Messages that bury the request, use unnecessary jargon or contain errors prompt follow-up questions, delays and sometimes disputes. Meeting minutes carry extra weight, since they become the formal record of what was agreed and who is responsible.
The programme begins with the basics of effective writing: knowing the purpose and the reader, organising ideas before drafting, choosing simple words and building short, correct sentences. Participants then apply those habits to the documents they handle most, from emails and letters to briefing notes and reports. Editing and proofreading techniques ensure a final check is part of every routine.
The remaining sessions concentrate on the secretary's role in meetings, including preparing the agenda and papers, listening for decisions, structuring notes and writing minutes in a neutral, concise style. Participants practise on recorded and role-played meetings and receive individual feedback on their drafts, so they return to work with templates and confidence they can use immediately.
Training Objectives
Participants will be able to:
- Plan a document around its purpose, reader and required action.
- Write in plain, correct and professional English, using appropriate tone and structure.
- Draft effective emails, letters, memos and short reports.
- Edit and proofread their own and others' writing for errors and clarity.
- Prepare meeting notices, agendas and supporting papers.
- Take structured notes during a meeting and distinguish decisions from discussion.
- Write accurate minutes and action lists, and distribute and file them correctly.
What you'll learn
Key Takeaways
By the end, participants will have:
- A reusable planning checklist for any piece of business writing.
- Model emails, letters and report outlines for common situations.
- A personal proofreading routine for catching typical errors.
- Agenda and minutes templates they can adapt to their organisation.
- An action tracker format that makes follow-up simple.
- Minutes they have drafted and had reviewed by the facilitator.
Training Methodology
Sessions are hands-on, and participants write throughout. The approach includes:
- Short explanations followed immediately by writing practice
- Before-and-after editing of realistic office documents
- Role-played and recorded meetings for live note-taking
- Pair and group review of drafts
- Templates and checklists for use back in the workplace
Day 1: Foundations of Clear Business Writing
- Purpose, audience and desired action
- Planning and outlining before writing
- Plain language and choosing the right word
- Building clear sentences and paragraphs
- Common grammar and punctuation errors
- Exercise: rewriting unclear workplace messages
Day 2: Emails, Letters and Memos
- Subject lines and opening sentences that get read
- Formal and informal tone and courtesy
- Standard letter layouts and salutations
- Writing requests, replies, apologies and refusals
- Email etiquette, copying and attachments
- Workshop: drafting and swapping correspondence
Day 3: Reports, Proposals and Editing
- Structure of short reports and briefing notes
- Executive summaries and recommendations
- Presenting figures, tables and lists
- Revising for length, flow and consistency
- Proofreading techniques and checklists
- Exercise: editing a weak report
Day 4: Preparing and Supporting Meetings
- Types of meeting and their formal requirements
- Notices, agendas and meeting papers
- Roles of chair, secretary and members
- Quorum, motions, resolutions and voting
- Note-taking methods, abbreviations and templates
- Practice: taking notes from a recorded meeting
Day 5: Writing and Managing Minutes
- Minutes styles: action, decision and narrative
- Writing neutrally and recording decisions precisely
- Matters arising and action trackers
- Confidential items and sensitive discussion
- Circulating, approving, signing and filing minutes
- Final exercise and individual feedback
This course is suitable for anyone who writes for work or records meetings, such as:
- Executive assistants and personal assistants
- Secretaries and administrative officers
- Office managers and front office supervisors
- Board, committee and company secretaries
- Junior managers and team coordinators
- Programme assistants in NGOs and development projects
- Records and registry staff
- Recent graduates and interns entering formal workplaces
Attending every session and completing the writing and minute-taking exercises earns a CPD-accredited Certificate of Completion from Vision Reach Global Consultancy.
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Frequently Asked Questions About Fundamentals of Business Writing & Minute Taking Training Course in Naivasha
Everything you need to know about this course before you register.
Fundamentals of Business Writing & Minute Taking Training Course runs as classroom training in Naivasha, Kenya, in Monday-to-Friday cohorts that start every four weeks. The venue, daily timings and joining details are sent in your Joining Instructions email ahead of the start date.
The next Naivasha cohort starts on November 2, 2026, and a new intake follows every four weeks. Pick a date under "Upcoming sessions in Naivasha" above and click Register; your seat is confirmed once payment or a signed purchase order is received.
The classroom fee for Fundamentals of Business Writing & Minute Taking Training Course in Naivasha is USD 1,500 per delegate, covering tuition and course materials. Register 3 or more delegates together and a 5% team discount is applied automatically.
Yes. Besides Naivasha, Fundamentals of Business Writing & Minute Taking Training Course runs as classroom training in Nairobi, Mombasa, Kisumu, and Machakos. It also runs as live online training you can join from anywhere in Kenya, and in-house at your organisation's own premises.
Yes — Fundamentals of Business Writing & Minute Taking Training Course can be delivered at your offices in Naivasha or at a venue you choose, on dates that suit your team, with case studies tailored to your sector. Message our training advisors to request a proposal.
By the end of the Fundamentals of Business Writing & Minute Taking programme, you'll be able to plan a document around its purpose, reader and required action, write in plain, correct and professional english, using appropriate tone and structure, draft effective emails, letters, memos and short reports, and edit and proofread their own and others' writing for errors and clarity. The full breakdown of topics is covered session by session in the Course Outline tab above.
This course is suitable for anyone who writes for work or records meetings, such as: Executive assistants and personal assistants, Secretaries and administrative officers, Office managers and front office supervisors, Board, committee and company secretaries, Junior managers and team coordinators, Programme assistants in NGOs and development projects, Records and registry staff, and Recent graduates and interns entering formal workplaces.
Fundamentals of Business Writing & Minute Taking Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Fundamentals of Business Writing & Minute Taking Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Fundamentals of Business Writing & Minute Taking Training Course is pitched at beginner professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
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