Leadership and Performance in Business Writing & Minute Taking Training Course in Naivasha, Kenya
Classroom training in Naivasha · next cohort Nov 2, 2026 · from USD 1,500
A vague email, a rambling report or a set of minutes that nobody can rely on costs organisations time, money and credibility. The people who write well and record decisions precisely are quickly seen as dependable, and often become the ones trusted to speak for their leaders. Five days give you the tools to become that person.
You practise planning a document around its reader, structuring messages with the pyramid principle, choosing plain language, and editing for length and tone. Document types include emails, memos, briefing notes, proposals, executive summaries and formal reports. For meetings, you learn agenda design, note-taking methods, the difference between verbatim, summary and action minutes, drafting resolutions, and circulating records promptly. Further sessions cover chairing support, board and committee protocol, confidentiality and record keeping, with templates for action trackers and follow-up. Exercises use realistic recordings and scenarios from ministries, banks, NGOs and companies. The programme is built for personal assistants, executive and administrative secretaries, company secretarial staff, office managers, team leaders and anyone who drafts documents for senior readers. It can be taken in the classroom, online or in-house, and ends with a CPD-accredited certificate. Afterwards you can produce minutes leaders sign readily.
At a Glance
Training in Naivasha, Kenya
Naivasha is a lakeside Rift Valley town about 90 km from Nairobi, popular for residential training.
More about training in Naivasha →- Format
- Classroom, in Naivasha
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 1,500 (KES 115,000)
- Next start dates
- Nov 2, 2026, Nov 30, 2026, Dec 28, 2026
- Certificate
- Certificate of Completion
- Nearest international airport
- Jomo Kenyatta International (NBO), about two hours by road
- From Nairobi
- About 90 km, roughly 1.5 to 2 hours by road
- Time zone
- East Africa Time (UTC+3)
- Currency
- Kenyan shilling (KES). Fees are listed in USD and KES.
About this course
Written communication carries most of the decisions an organisation makes. Instructions, approvals, budgets and board resolutions all exist because someone wrote them down, and when that record is unclear, late or inaccurate, the cost shows up as repeated meetings, disputes over what was agreed and actions that quietly lapse. Good writers and minute takers therefore carry real influence.
The programme treats writing and minute taking as leadership skills rather than clerical tasks. Participants first sharpen their business writing: analysing audience and purpose, organising ideas, writing in a direct and courteous voice, and editing their own drafts. They then move to the mechanics of meetings, learning how to prepare with the chair, capture discussion and decisions in real time, and convert rough notes into minutes that are brief, neutral and complete.
The later sessions deal with governance practice: formal and informal meeting types, quorum and procedure, confidentiality, version control, filing and the use of action trackers to hold owners to deadlines. Delivery is workshop style, with timed writing tasks, live meeting simulations and detailed feedback on every participant's work, so that new habits are formed during the week and not merely discussed.
Training Objectives
By the end of the course, participants will be able to:
- Plan documents around purpose, audience and the action required from the reader.
- Write emails, memos, briefing notes and reports in clear, concise and professional language.
- Edit and proofread their own work to remove ambiguity, padding and errors.
- Prepare agendas and meeting packs with the chair and secretary.
- Capture discussion, decisions and actions accurately using suitable note-taking methods.
- Draft minutes and resolutions in the appropriate style for board, committee and team meetings.
- Maintain action trackers, confidentiality and records that support accountability.
What you'll learn
Key Takeaways
Participants leave with:
- A one-page planning guide for any business document.
- Model templates for memos, briefing notes and executive summaries.
- A minute-taking kit with agenda, note sheet, action tracker and minute formats.
- An editing checklist they can run before sending any important document.
- Personal feedback on their own writing and on minutes they have produced.
- Practical confidence in supporting chairs and senior leaders during meetings.
Training Methodology
Everything in the programme is learned by writing and recording, not by listening alone:
- Short timed writing tasks with individual trainer comments
- Recorded and live meeting simulations for note-taking practice
- Before-and-after editing clinics on real-style documents
- Pair review, where participants critique each other's minutes
- Take-away templates adapted to each participant's workplace
Day 1: Writing as a Leadership Skill
- How writing shapes reputation and influence at work
- Purpose, audience and the desired action
- The pyramid principle: leading with the answer
- Plain language, tone and courtesy
- Common errors in grammar, punctuation and word choice
- Timed writing exercise with feedback
Day 2: Business Documents That Get Results
- Emails that are read, understood and acted on
- Memos and briefing notes for senior readers
- Executive summaries and one-page reports
- Proposals and formal reports: structure and layout
- Using headings, lists and numbers for readability
- Editing for length, clarity and accuracy
Day 3: Preparing for and Supporting Meetings
- Types of meeting and the secretary's role in each
- Notices, agendas and meeting packs
- Working with the chair before, during and after meetings
- Quorum, procedure and order of business
- Listening and note-taking methods
- Practice: taking notes from a recorded meeting
Day 4: Writing Minutes and Resolutions
- Verbatim, summary and action minutes compared
- Recording decisions, votes and dissent neutrally
- Drafting resolutions and recording conflicts of interest
- Turning rough notes into final minutes within a day
- Review, approval and signing of minutes
- Practice: producing minutes from a simulated board meeting
Day 5: Follow-Up, Records and Professional Practice
- Action trackers and following up with owners
- Confidentiality and handling sensitive discussions
- Version control, filing and retention of records
- Using templates and digital tools to save time
- Handling difficult situations such as disputes over minutes
- Personal development plan and course review
The course benefits anyone who writes for others or records what meetings decide, including:
- Executive and personal assistants
- Administrative and executive secretaries
- Company secretaries and board secretariat staff
- Office managers and administration officers
- Team leaders and supervisors who report upwards
- Programme and project officers who write reports and minutes
- Records and registry staff
- Junior managers preparing for wider leadership roles
A CPD-accredited Certificate of Completion, issued by Vision Reach Global Consultancy, is presented to participants who take part in all five days and complete the writing and minute-taking assignments.
Choose Where You Want to Learn
Leadership and Performance in Business Writing & Minute Taking Training Course Venues
Scroll sideways to see all 18 cities →
Frequently Asked Questions About Leadership and Performance in Business Writing & Minute Taking Training Course in Naivasha
Everything you need to know about this course before you register.
Leadership and Performance in Business Writing & Minute Taking Training Course runs as classroom training in Naivasha, Kenya, in Monday-to-Friday cohorts that start every four weeks. The venue, daily timings and joining details are sent in your Joining Instructions email ahead of the start date.
The next Naivasha cohort starts on November 2, 2026, and a new intake follows every four weeks. Pick a date under "Upcoming sessions in Naivasha" above and click Register; your seat is confirmed once payment or a signed purchase order is received.
The classroom fee for Leadership and Performance in Business Writing & Minute Taking Training Course in Naivasha is USD 1,500 per delegate, covering tuition and course materials. Register 3 or more delegates together and a 5% team discount is applied automatically.
Yes. Besides Naivasha, Leadership and Performance in Business Writing & Minute Taking Training Course runs as classroom training in Nairobi, Mombasa, Kisumu, and Machakos. It also runs as live online training you can join from anywhere in Kenya, and in-house at your organisation's own premises.
Yes — Leadership and Performance in Business Writing & Minute Taking Training Course can be delivered at your offices in Naivasha or at a venue you choose, on dates that suit your team, with case studies tailored to your sector. Message our training advisors to request a proposal.
By the end of the Leadership and Performance in Business Writing & Minute Taking programme, you'll be able to plan documents around purpose, audience and the action required from the reader, write emails, memos, briefing notes and reports in clear, concise and professional language, edit and proofread their own work to remove ambiguity, padding and errors, and prepare agendas and meeting packs with the chair and secretary. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course benefits anyone who writes for others or records what meetings decide, including: Executive and personal assistants, Administrative and executive secretaries, Company secretaries and board secretariat staff, Office managers and administration officers, Team leaders and supervisors who report upwards, Programme and project officers who write reports and minutes, Records and registry staff, and Junior managers preparing for wider leadership roles.
Leadership and Performance in Business Writing & Minute Taking Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Leadership and Performance in Business Writing & Minute Taking Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Leadership and Performance in Business Writing & Minute Taking Training Course is pitched at all levels professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
Related Training
More Administration and Secretarial Management Courses in Kenya
Advanced Administration Skills Training Course
Key Skills You'll Learn
- Understand core advanced administration skills principles and how they fit together in practice.
- Apply practical techniques for advanced administration skills in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Life Skills Training
Key Skills You'll Learn
- Apply practical communication techniques to reduce misunderstandings at work
- Manage personal stress and workplace pressure using proven coping strategies
Vision Reach Global
From $1,500 · KSh 115,000
Negotiation Skills for Support Officers Training
Key Skills You'll Learn
- Apply basic negotiation frameworks to everyday operational situations
- Negotiate supplier and vendor terms within an officer's authority
Vision Reach Global
From $1,500 · KSh 115,000
Negotiation Skills for Support Professionals Training
Key Skills You'll Learn
- Prepare systematically for negotiations using BATNA and interest analysis
- Structure multi-issue negotiations covering price, scope, and service terms
Vision Reach Global
From $1,500 · KSh 115,000
Also Training in Naivasha
Other Courses Running in Naivasha, Kenya
A-Z for Risk, Reliability and Safety Management Training
Key Skills You'll Learn
- Master core concepts and frameworks in a-z for risk, reliability and safety man
- Apply practical tools and methodologies to your own organizational context
Vision Reach Global
From $1,500 · KSh 115,000
Accounting for NGOs Using QuickBooks Training
Key Skills You'll Learn
- Master core accounting for ngos using quickbooks training concepts and frameworks.
- Apply relevant tools and techniques in your organizational context.
Vision Reach Global
From $1,500 · KSh 115,000
Accounts Payable and Operations Training Course
Key Skills You'll Learn
- Understand core accounts payable and operations principles and how they fit together in practice.
- Apply practical techniques for accounts payable and operations in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 110,000
Accounts Receivable Management and Development of Credit Policies Training
Key Skills You'll Learn
- Understand core accounts receivable management and development of credit policies principles and how they fit together in practice.
- Apply practical techniques for accounts receivable module 1 in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
Achievement of Gender Equity in Development Projects Training
Key Skills You'll Learn
- Master core achievement of gender equity in development projects training concepts and frameworks.
- Apply relevant tools and techniques in your organizational context.
Vision Reach Global
From $1,500 · KSh 115,000
Achieving Strategy through Leadership: Strategy and Innovation Training Course
Key Skills You'll Learn
- Understand core achieving strategy through leadership: strategy and innovation principles and how they fit together in practice.
- Apply practical techniques for managing strategic risks in day-to-day implementation.
Vision Reach Global
From $1,500 · KSh 115,000
What Our Clients Say
Looking for a different city or delivery format? See every date for Leadership and Performance in Business Writing & Minute Taking Training Course in Kenya or browse every course running in Naivasha.