Digital fluency is no longer a specialist skill. Every department expects staff to move comfortably between email, shared documents, video calls and spreadsheets, and to make sense of the numbers that appear in reports. Employees who lack this fluency depend on colleagues for routine tasks, while organisations lose time to duplicated files, avoidable errors and weak data habits.

Data and Analytics for Digital Fluency and Workplace Tools starts with the basics of devices, files and cloud folders and builds towards collaborative working in Microsoft 365. Participants then move into practical data work in Excel: entering data cleanly, using formulas, creating pivot tables and producing charts that tell a story. A parallel thread develops digital judgement, including how to protect accounts, recognise scams and handle personal and organisational information responsibly.

The programme is pitched at beginners and uses short, repeatable exercises on real-looking office material such as attendance lists, budgets, stock sheets and activity reports. Participants keep their completed files as models and finish with a small project that combines collaboration, analysis and presentation.

By the end of the course, participants will be able to:

• Organise files and folders and share documents securely through OneDrive and SharePoint.
• Schedule and run meetings in Teams and manage tasks in Outlook.
• Enter, format and clean data in Excel tables.
• Use core formulas and functions to total, count, average and look up values.
• Summarise data with sorting, filtering, pivot tables and charts.
• Collect information with online forms and combine results for analysis.
• Apply basic cyber hygiene, including strong passwords and phishing awareness.

The course is suitable for staff at any level who need dependable everyday digital skills, including:

• Administrative assistants and office clerks
• Junior officers and graduate trainees
• Supervisors who prepare simple reports
• Teachers and training coordinators
• Field and programme staff moving into office roles
• Customer service and front desk staff
• Records, stores and inventory clerks
• Returning professionals refreshing their skills

Participants leave the course with:

• A tidy folder structure and file naming habit they can use immediately.
• A working Excel workbook with formulas, a pivot table and charts.
• An online form and shared workspace for a real team task.
• A short slide deck presenting their findings.
• A personal digital safety checklist.
• A list of next-step skills and resources for continued learning.

The course is paced for beginners and relies on repetition and practice. Participants will find:

• Step-by-step demonstrations on a shared screen
• Guided practice files with answer versions for later review
• Small-group tasks where participants help each other
• Realistic office datasets such as budgets, stock lists and attendance sheets
• Quick quizzes and a closing project to confirm learning

Participants who attend all five days and finish the practical exercises receive a Certificate of Completion issued by Vision Reach Global Consultancy and accredited for CPD.