A team's results depend far more on the person leading it than on any system or budget. When priorities are vague, feedback is rare and tension is left to fester, capable people disengage and deadlines slip. Organisations that invest in their managers see clearer ownership, fewer escalations and stronger retention of the staff they have trained.

Elevate Your Impact: Team Leadership and Management Training Course moves from self-awareness to team results. Participants start by examining their own leadership style and how it lands with others, then learn to match their approach to the readiness of each person. The middle of the programme covers planning the work of a team, delegating and following up, coaching conversations and structured feedback. The closing sessions turn to team dynamics, motivation, performance problems, conflict and the leader's role in change.

Learning is built on participants' own teams. Each person brings a real situation, such as a stalled project or a difficult colleague, and works on it through role plays, peer review and practical templates. By the end, every participant has a personal leadership development plan and a 90-day action plan to use on return to work.

By the end of the course, participants will be able to:

• Evaluate their own leadership style and adapt it using situational leadership principles.
• Set clear goals, roles and performance expectations for individuals and teams.
• Delegate tasks with the right authority, support and follow-up.
• Conduct coaching conversations using the GROW model.
• Give balanced, specific feedback and handle underperformance fairly.
• Plan and chair meetings that produce decisions and owners.
• Diagnose team dynamics and apply practical steps to build trust and cohesion.
• Resolve workplace conflict through structured, respectful conversations.

The course suits people who lead others day to day, including:

• Newly appointed supervisors and team leaders
• Section and department heads in public institutions
• Programme and project managers in NGOs and development agencies
• Branch and operations managers in banks and SACCOs
• Heads of unit in private companies
• High-potential staff being prepared for management roles
• Managers of remote and multi-site teams

Participants take away:

• A personal leadership profile with clear development priorities.
• A delegation planner and follow-up tracker for use with their own team.
• A coaching conversation guide built on the GROW model.
• Scripts for feedback and difficult conversations they have rehearsed.
• A meeting agenda and decision-log template.
• A 90-day plan for improving one measurable aspect of team performance.

The programme is practical and centred on participants' own teams. It uses:

• Short facilitator inputs followed immediately by application
• Role plays for coaching, feedback and difficult conversations
• Self-assessment tools with individual debriefs
• Small-group case studies of teams in trouble
• Peer coaching on real workplace challenges

On attending all sessions and completing the practical exercises, each participant is awarded a CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy.