Technology no longer sits in a separate department. Strategy, customer service, finance and governance all depend on digital systems, and the executives who oversee them need a working understanding of what those systems do. Leaders who lack it find it hard to challenge a vendor's claims, judge a cyber risk or encourage their staff to adopt better ways of working, and they may unintentionally weaken security through their own habits.

The course starts with personal productivity, because credibility is built by doing. Participants practise the everyday tools of collaboration, from co-authoring documents and managing a calendar to running efficient video meetings and keeping a clean, searchable digital workspace. They then move to responsible information handling, including classification, sharing permissions, backup and the basics of data protection obligations.

The middle of the week widens the view to the technologies that influence strategy: cloud platforms, mobile payments, data analytics, automation and generative AI. Rather than coding or configuration, the focus is on use cases, costs, risks and the right questions to ask. The closing sessions turn to leadership, covering how to sponsor change, set digital expectations for teams and review progress. Teaching is relaxed and hands-on, with individual support at every exercise.

By the end of the course, participants will be able to:

• Use core collaboration tools for documents, email, calendars, chat and video meetings with confidence.
• Organise and secure digital information with sensible filing, sharing and backup habits.
• Recognise phishing, social engineering and other common cyber threats and respond correctly.
• Explain in plain terms what cloud computing, data analytics, automation and AI offer an organisation.
• Use generative AI assistants safely for drafting, summarising and research.
• Interpret management dashboards and challenge the data behind them.
• Sponsor digital change and set clear expectations for staff adoption.

The course is designed for senior people who lead organisations and need fluency rather than technical depth, including:

• Chief executives, managing directors and executive directors
• Principal secretaries, county secretaries and heads of public agencies
• Board members and trustees
• Senior and middle managers moving into leadership roles
• Heads of department in ministries, NGOs and companies
• Executive assistants and office managers who support senior leaders
• Entrepreneurs and business owners
• Professionals returning to senior roles after a career break

Participants leave with:

• A tidy, secure digital workspace configured on their own devices.
• Faster routines for email, scheduling, notes and meetings.
• A personal cyber safety checklist covering accounts, devices and travel.
• A set of prompts and rules for using AI tools responsibly in executive work.
• A short list of questions to put to vendors and internal teams on technology proposals.
• A digital leadership action plan for their own department or organisation.

The format respects the limited time and varied experience of senior participants:

• Practical sessions on participants' own laptops and phones
• Small groups and individual coaching so no one is left behind
• Realistic executive scenarios, such as a board pack, a fraud email and a vendor pitch
• Short plain-language briefings on emerging technology
• Cheat sheets and settings guides to use after the course

Full attendance and completion of the practical sessions lead to a CPD-accredited Certificate of Completion, issued by Vision Reach Global Consultancy.