Human resource departments hold some of the most sensitive and valuable data in an organisation, yet many still rely on spreadsheets, filing cabinets and email chains to manage hiring, leave and records. This slows service, hides problems in the workforce data and exposes employers to errors in pay and compliance. At the same time, employees used to digital services elsewhere now expect the same convenience from their employer.

The Management of Digital HR & Process Automation Training Course helps HR practitioners lead that transition. It begins with the case for digital HR and a review of the main system types, including core HRIS, applicant tracking, learning management and payroll platforms. Participants learn process mapping and redesign, then practise setting automation rules for onboarding, leave, expenses, contract renewals and exit. Later sessions cover integration with finance and IT systems, people analytics, employee self-service, data privacy and cybersecurity, and the ethical questions raised by algorithmic screening and monitoring.

The final part concentrates on delivery: requirements gathering, vendor evaluation, budgeting, pilot design, training users and managing resistance. Delegates build a roadmap tailored to their own organisation.

By the end of the course, participants will be able to:

• Assess the digital maturity of an HR function and identify priority areas for improvement.
• Map, simplify and redesign HR processes before automating them.
• Specify requirements and evaluate HRIS and related platforms against organisational needs.
• Design automated workflows for onboarding, leave, approvals and employee lifecycle events.
• Use HR metrics and dashboards to support workforce planning and decisions.
• Apply data protection, security and ethical principles to employee data and AI tools.
• Plan change management, training and rollout of new HR technology.

The course is suited to people who lead, run or support HR operations, including:

• HR managers and heads of human resources
• HR business partners and generalists
• Payroll and HR administration officers
• Talent acquisition and recruitment specialists
• Learning and development managers
• HR information system administrators and analysts
• IT and business analysts supporting HR projects
• Organisational development and change practitioners

Participants leave the course with:

• A mapped and improved version of one of their own HR processes.
• A requirements and vendor scoring template for selecting an HR system.
• A workflow design for an automated onboarding or leave process.
• A starter set of HR metrics with definitions and data sources.
• A checklist for protecting employee data and using AI tools responsibly.
• A costed, phased digital HR roadmap with an outline change plan.

The course mixes management thinking with practical design work. Delegates take part in:

• Process-mapping workshops using their own HR procedures
• Demonstrations of typical HR system screens and workflow builders
• Scorecard exercises for comparing vendor proposals
• Analysis of sample HR datasets to produce dashboards
• Roadmap clinics where peers and the trainer challenge each plan

On attending all sessions and completing the workshop tasks, each participant receives a CPD-accredited Certificate of Completion from Vision Reach Global Consultancy.