Live Online Knowledge and Records Management Training

Key Skills You'll Learn

• Conduct an information audit that maps where documents and knowledge sit and who owns them.
• Design classification schemes, metadata fields and naming conventions suited to the organisation.
• Apply version control, approval workflows and access rules to protect document integrity.

Key Skills You'll Learn

• Understand core digital records management implementation with sharepoint and office 365 principles and how they fit together in practice.
• Apply practical techniques for digital records management in day-to-day implementation.
• Strengthen evaluation, reporting and quality-assurance capability.

Key Skills You'll Learn

• Understand core electronic records and information management principles and how they fit together in practice.
• Apply practical techniques for enterprise content management in day-to-day implementation.
• Strengthen evaluation, reporting and quality-assurance capability.

Key Skills You'll Learn

• Understand core knowledge management principles and how they fit together in practice.
• Apply practical techniques for knowledge management in day-to-day implementation.
• Strengthen evaluation, reporting and quality-assurance capability.

Key Skills You'll Learn

• Compare ISO 22301 and related standards with regulatory expectations for operational resilience.
• Draft a business continuity and resilience policy with clear scope, roles and approval lines.
• Conduct business impact analysis and identify important business services.