Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course in Johannesburg, South Africa
Classroom training in Johannesburg · next cohort Nov 2, 2026 · from USD 3,400
Mobile money, instant payments, digital lending and app-based banking have widened access to finance, but they also concentrate risk in systems, agents, partners and data that traditional controls were not built for. A single SIM swap scheme, unreconciled float account or failed API can produce losses and regulatory findings within days. Over five days risk and control professionals learn to build a DFS risk taxonomy and register aligned with ISO 31000 and COSO ERM, then apply risk and control self-assessment, key risk indicators, loss event data and scenario analysis.
Focused sessions cover fraud typologies and transaction monitoring rules, cyber and API security with reference to ISO 27001 and PCI DSS, agent network oversight, e-money float and settlement risk, cloud outsourcing, model risk in digital credit scoring, AML and CFT duties under the FATF risk-based approach, and consumer protection. You also design a risk appetite statement and incident escalation path. Risk managers, compliance officers, fraud analysts, internal auditors, product managers and regulators in banks, mobile network operators, payment service providers, fintechs and SACCOs will gain most. Afterwards you can run a risk workshop and present a dashboard of key indicators. Classroom, online and in-house options include a CPD-accredited certificate.
At a Glance
Training in Johannesburg, South Africa
Johannesburg is South Africa's economic heart, home to the JSE and the head offices of Africa's largest companies.
More about training in Johannesburg →- Format
- Classroom, in Johannesburg
- Duration
- Mon - Fri (5 Days)
- Fee
- USD 3,400
- Next start dates
- Nov 2, 2026, Nov 30, 2026, Dec 28, 2026
- Certificate
- Certificate of Completion
- Airport
- O.R. Tambo International (JNB)
- Time zone
- South Africa Standard Time (UTC+2)
- Currency
- South African rand (ZAR). Fees are listed in USD.
- Business districts
- Sandton, Rosebank and Midrand
About this course
Digital financial services now carry a large share of retail payments and small loans in many African markets, and regulators expect the institutions that run them to manage risk with the same discipline as traditional banks. The risk profile is different, though. Losses can arise from social engineering attacks on customers, collusion by agents, weaknesses in partner integrations, outages at a cloud provider or credit models that misjudge thin-file borrowers. These risks interact, move quickly and often sit across several organisations in the same payment chain.
The Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course gives participants a complete framework for this environment. It begins with risk governance, appetite and taxonomy, then works through the core tools of operational risk management: control self-assessment, indicator design, loss data collection and scenario workshops. Dedicated sessions examine fraud, cyber and technology risk, agent and merchant networks, liquidity and settlement exposure on e-money float, third-party dependencies, model risk, financial crime compliance and conduct risk. The final day brings the pieces together in incident management, business continuity and risk reporting to boards and regulators.
Participants learn through realistic fraud cases, loss event datasets and risk registers from mobile money, payment and digital lending businesses, and they leave with tools they can adapt to their own product portfolio.
Training Objectives
Participants will leave able to:
- Build a risk taxonomy and register that covers the full DFS and payments value chain.
- Draft a risk appetite statement with tolerances for fraud, downtime, float shortfalls and customer complaints.
- Conduct risk and control self-assessments and scenario analysis for new and existing digital products.
- Design key risk indicators and thresholds that give early warning of fraud, outages and agent misconduct.
- Assess cyber, API and third-party risks using controls drawn from ISO 27001 and PCI DSS.
- Evaluate model risk in automated credit scoring and digital lending decisions.
- Apply a risk-based approach to AML, CFT and consumer protection obligations.
- Prepare incident response, business continuity and risk reports for boards and regulators.
What you'll learn
Key Takeaways
Participants finish with a practical toolkit that includes:
- A DFS risk register template with inherent risk, controls and residual ratings.
- A draft risk appetite statement for a mobile money or digital lending product.
- A set of key risk indicators with thresholds, data sources and owners.
- A fraud scenario library covering SIM swap, account takeover, agent collusion and merchant fraud.
- A third-party risk checklist for API partners, aggregators and cloud providers.
- A completed scenario analysis estimating the loss from a major platform outage.
- A one-page risk dashboard format for executive and board reporting.
Training Methodology
Each session moves quickly from concept to application through:
- Case files built on anonymised fraud incidents, outages and float shortfalls
- RCSA and scenario workshops run as they would be inside an institution
- Excel labs on loss event data and key risk indicator thresholds
- Red-team exercises in which groups try to defeat each other's controls
- Structured debate on regulatory expectations and emerging fintech risks
- Coaching on each participant's risk dashboard and action plan
Day 1: Risk Governance and the DFS Risk Landscape
- How mobile money, payments, digital lending and open banking create new exposures
- Risk governance: the three lines model, board oversight and risk committees
- ISO 31000 and COSO ERM applied to digital financial services
- Building a DFS risk taxonomy and register
- Risk appetite statements and tolerances for digital products
- Mapping risks across partners in the payment chain
- Workshop: drafting a risk register for a mobile wallet
Day 2: Operational Risk Tools
- Running risk and control self-assessment workshops
- Key risk indicators: design, thresholds and escalation
- Loss event data collection and Basel event types
- Scenario analysis for low-frequency, high-impact events
- Control testing and assurance
- New product risk assessment before launch
- Lab: setting KRIs from sample transaction and complaint data
Day 3: Fraud, Cyber and Technology Risk
- Fraud typologies: SIM swap, social engineering, account takeover, insider and agent fraud
- Transaction monitoring rules and machine learning approaches to fraud detection
- API security, strong authentication and tokenisation
- ISO 27001 controls and PCI DSS for card and payment data
- Cloud dependency and system availability risk
- Cyber incident response and coordination with partners
- Case study: investigating a SIM swap fraud ring
Day 4: Financial, Third-Party and Model Risk
- E-money float, trust accounts and reconciliation risk
- Settlement, liquidity and interoperability risk in payment schemes
- Agent and merchant network risk: onboarding, monitoring and liquidity
- Third-party and outsourcing risk: due diligence, contracts and exit plans
- Model risk in digital credit scoring and automated decisions
- Data protection and consent in alternative data lending
- Exercise: third-party risk review of a payment aggregator
Day 5: Compliance, Resilience and Risk Reporting
- AML and CFT obligations under the FATF risk-based approach
- Tiered KYC, transaction limits and suspicious activity monitoring
- Consumer protection, transparency and complaints as risk signals
- Business continuity planning and recovery time objectives
- Incident management and regulatory notification
- Risk reporting to boards, regulators and partners
- Presentation of risk dashboards and action plans
The course is built for professionals who manage or oversee risk in digital finance, including:
- Chief risk officers and operational risk managers in banks and microfinance institutions
- Risk and compliance teams in mobile network operators running mobile money services
- Fraud analysts and fraud investigation managers
- Founders and operations leads in payment service providers and fintechs
- Information security and IT risk officers
- Internal auditors reviewing digital channels and payment systems
- Product managers for digital lending, wallets and merchant payments
- Payment system oversight and supervision staff in central banks
- Agent network and channel managers
Completing the five days, the workshops and the final dashboard presentation earns participants a CPD-accredited Certificate of Completion issued by Vision Reach Global Consultancy.
The register, KRI set and scenario analysis prepared in class remain with participants as a working toolkit and a record of applied learning.
Choose Where You Want to Learn
Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course Venues
South AfricaJohannesburgNext Nov 2· 13 dates$3,400Viewing- South AfricaPretoriaNext Nov 2· 13 dates$3,200
- South AfricaCape TownNext Oct 26· 13 dates$3,800
KenyaNairobiNext Nov 9· 13 dates$1,500- KenyaMombasaNext Oct 26· 13 dates$1,600
- KenyaNaivashaNext Nov 2· 13 dates$1,500
- KenyaKisumuNext Oct 26· 13 dates$1,500
- KenyaMachakosNext Nov 2· 13 dates$1,600
UgandaKampalaNext Nov 2· 13 dates$1,900
RwandaKigaliNext Oct 26· 13 dates$1,900
TanzaniaArushaNext Nov 9· 13 dates$1,900- TanzaniaDodomaNext Oct 26· 13 dates$1,800
- TanzaniaDar es SalaamNext Oct 26· 13 dates$2,000
- TanzaniaZanzibarNext Nov 16· 13 dates$2,600
NigeriaLagosNext Nov 16· 13 dates$2,800- NigeriaAbujaNext Nov 9· 13 dates$2,800
UAEDubaiNext Oct 26· 13 dates$3,800
GhanaAccraNext Nov 16· 13 dates$4,500
Scroll sideways to see all 18 cities →
Frequently Asked Questions About Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course in Johannesburg
Everything you need to know about this course before you register.
Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course runs as classroom training in Johannesburg, South Africa, in Monday-to-Friday cohorts that start every four weeks. The venue, daily timings and joining details are sent in your Joining Instructions email ahead of the start date.
The next Johannesburg cohort starts on November 2, 2026, and a new intake follows every four weeks. Pick a date under "Upcoming sessions in Johannesburg" above and click Register; your seat is confirmed once payment or a signed purchase order is received.
The classroom fee for Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course in Johannesburg is USD 3,400 per delegate, covering tuition and course materials. Register 3 or more delegates together and a 5% team discount is applied automatically.
Yes. Besides Johannesburg, Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course runs as classroom training in Pretoria and Cape Town. It also runs as live online training you can join from anywhere in South Africa, and in-house at your organisation's own premises.
Yes — Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course can be delivered at your offices in Johannesburg or at a venue you choose, on dates that suit your team, with case studies tailored to your sector. Message our training advisors to request a proposal.
By the end of the Risk Management for Digital Financial Services, Payments & Fintech Risk programme, you'll be able to build a risk taxonomy and register that covers the full dfs and payments value chain, draft a risk appetite statement with tolerances for fraud, downtime, float shortfalls and customer complaints, conduct risk and control self-assessments and scenario analysis for new and existing digital products, and design key risk indicators and thresholds that give early warning of fraud, outages and agent misconduct. The full breakdown of topics is covered session by session in the Course Outline tab above.
The course is built for professionals who manage or oversee risk in digital finance, including: Chief risk officers and operational risk managers in banks and microfinance institutions, Risk and compliance teams in mobile network operators running mobile money services, Fraud analysts and fraud investigation managers, Founders and operations leads in payment service providers and fintechs, Information security and IT risk officers, Internal auditors reviewing digital channels and payment systems, Product managers for digital lending, wallets and merchant payments, Payment system oversight and supervision staff in central banks, and Agent network and channel managers.
Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course typically runs as 5 Days. It's available as in-person classroom, live virtual, and in-house corporate training — every course can also be delivered on-site for your team on dates that suit you.
Yes — delegates who meet the attendance requirement receive a Certificate of Completion for Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course from Vision Reach Global Consultancy, issued in the name you register with, so double-check the spelling at checkout.
Risk Management for Digital Financial Services, Payments & Fintech Risk Training Course is pitched at intermediate professionals. If you're unsure whether it's the right fit for your current role or background, message our training advisors before you register and they'll help you confirm.
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