Professional Development
Operations Courses
Certification-driven training across Finance, Leadership, Operations, and more — delivered online, in classrooms, or in-house.
Policy and Regulatory Frameworks for Building Energy Performance & Decarbonisation Training Course
Key Skills You'll Learn
- Describe the main policy instruments used to improve energy performance in buildings.
- Assess the strengths and gaps in an existing energy code or standards framework.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Business Continuity & Operational Resilience Training Course
Key Skills You'll Learn
- Compare ISO 22301 and related standards with regulatory expectations for operational resilience.
- Draft a business continuity and resilience policy with clear scope, roles and approval lines.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Business Writing & Minute Taking Training Course
Key Skills You'll Learn
- Plan and draft memos, emails, reports and formal letters for a defined audience.
- Edit documents for clarity, tone, grammar and consistency with house style.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Chemical Handling, Laboratory & Process Safety Training Course
Key Skills You'll Learn
- Describe the policy, legal and standards framework that governs chemical and laboratory safety.
- Classify and label hazardous substances and interpret safety data sheets under GHS.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Climate Action, Adaptation & Carbon Accounting Training Course
Key Skills You'll Learn
- Explain the UNFCCC process, the Paris Agreement and the transparency framework.
- Interpret nationally determined contributions and align organisational plans with them.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Climate-Related and Psychosocial Workplace Risk Training Course
Key Skills You'll Learn
- Interpret the legal duty of care and the main international standards covering climate and psychosocial workplace hazards.
- Distinguish the responsibilities of employers, managers, workers and regulators.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Contract Management & Administration (FIDIC) Training Course
Key Skills You'll Learn
- Describe the structure and risk allocation of the main FIDIC forms and when each is used.
- Distinguish the roles and authority of the Employer, Engineer and Contractor.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Customer Service & Experience Training Course
Key Skills You'll Learn
- Identify the consumer protection, sector and data privacy obligations relevant to customer service.
- Draft a customer service charter with measurable service standards.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Data Protection & Privacy (DPO) Training Course
Key Skills You'll Learn
- Trace the principles common to the OECD Guidelines, Convention 108+, the GDPR and African regional instruments.
- Analyse the structure of a national data protection law and identify its key obligations.
Vision Reach Global
From $1,500 · KSh 115,000
Policy and Regulatory Frameworks for Digital Marketing & Brand Training Course
Key Skills You'll Learn
- Explain how data protection principles apply to digital marketing, tracking and analytics.
- Design consent and preference management processes for email, SMS and web.
Vision Reach Global
From $1,500 · KSh 115,000
Practical Arbitration, Mediation & Dispute Resolution Training Course
Key Skills You'll Learn
- Analyse a dispute and recommend the most suitable resolution route.
- Draft or review dispute resolution clauses, including escalation and arbitration provisions.
Vision Reach Global
From $1,500 · KSh 115,000
Practical Asset Management (Fixed Assets, ISO 55001) Training Course
Key Skills You'll Learn
- Design asset policies, classification structures and capitalisation thresholds.
- Build, populate and maintain a complete fixed asset register.
Vision Reach Global
From $1,500 · KSh 115,000
Explore Operations
Operations training areas
Operations courses fall into 6 training areas. Open one to see only its courses.
- 106 coursesHealth, Safety and Environment (HSE)106 coursesView courses
- 79 coursesCustomer Service, Sales and Marketing79 coursesView courses
- 79 coursesProcurement, Logistics and Supply Chain Management79 coursesView courses
- 77 coursesAdministration and Secretarial Management77 coursesView courses
- 60 coursesContract Management and Law60 coursesView courses
- 5 coursesKnowledge and Records Management5 coursesView courses
Train in your city
Operations training by city
Operations training areas in each city, every one with its own page of courses, fees and dates.
NairobiKenya · next start Nov 9, 20265 days fromUSD 1,500- Administration and Secretarial Management courses in Nairobi
- Contract Management and Law courses in Nairobi
- Customer Service, Sales and Marketing courses in Nairobi
KampalaUganda · next start Nov 2, 20265 days fromUSD 1,900- Administration and Secretarial Management courses in Kampala
- Contract Management and Law courses in Kampala
- Customer Service, Sales and Marketing courses in Kampala
Dar es SalaamTanzania · next start Oct 26, 20265 days fromUSD 2,000- Procurement, Logistics and Supply Chain Management courses in Dar es Salaam
- Administration and Secretarial Management courses in Dar es Salaam
- Contract Management and Law courses in Dar es Salaam
KigaliRwanda · next start Oct 26, 20265 days fromUSD 1,900- Customer Service, Sales and Marketing courses in Kigali
- Administration and Secretarial Management courses in Kigali
- Contract Management and Law courses in Kigali
JohannesburgSouth Africa · next start Nov 2, 20265 days fromUSD 3,400- Health, Safety and Environment (HSE) courses in Johannesburg
- Procurement, Logistics and Supply Chain Management courses in Johannesburg
- Administration and Secretarial Management courses in Johannesburg
DubaiUAE · next start Oct 26, 20265 days fromUSD 3,800- Procurement, Logistics and Supply Chain Management courses in Dubai
- Customer Service, Sales and Marketing courses in Dubai
- Administration and Secretarial Management courses in Dubai
LagosNigeria · next start Nov 16, 20265 days fromUSD 2,800- Procurement, Logistics and Supply Chain Management courses in Lagos
- Administration and Secretarial Management courses in Lagos
- Contract Management and Law courses in Lagos
AccraGhana · next start Nov 16, 20265 days fromUSD 4,500- Procurement, Logistics and Supply Chain Management courses in Accra
- Health, Safety and Environment (HSE) courses in Accra
- Administration and Secretarial Management courses in Accra
How booking works
From enquiry to certificate in four steps
What happens between choosing a course and holding the certificate, and the terms that apply at each step.
- Step 1
Pick a course and a start date
Most courses run for five or ten days, Monday to Friday. Classroom cohorts start on a Monday every four weeks in each city; online cohorts are dated per course.
Open the training calendar - Step 2
Register yourself or a team
Register online as an individual or for colleagues. 3 or more people from one organisation on the same course get at least 5% off.
Compare training formats - Step 3
Pay a week before the start
Pay in full at least one week before the course begins, by bank transfer, invoice or an approved electronic payment. Cancel five or more days before the start for a full refund.
Read the refund policy - Step 4
Attend and get certified
Complete the course, including attendance and assessments, to receive a CPD-recognised certificate you can log towards your professional development.
About our CPD accreditation
What Our Clients Say
VRG brings strategic discipline to complex organizational challenges. Their approach is structured, data-driven, and outcome-focused.
Levis Wabwire
Managing Director
They facilitated our strategy review, we improved departmental KPI alignment by 35% and reduced operational bottlenecks significantly.
David Oketch
Strategy Lead
Employee engagement scores increased following the leadership training program. The difference in accountability culture is evident.
Wendy Albright
Program Manager
Frequently Asked Questions
Find quick answers before reaching out.
Courses are delivered as Classroom Training, Virtual/Online Training, or In-House Training built around your organization's schedule. See the Training Formats page for details, or filter the course catalogue by format.